Integration
Connect Cliengo and Sage CRM
When Cliente Nuevo/Actualizado - New/Updated Customer fires in Cliengo, your agent runs Create Lead in Sage CRM, or New Case in Sage CRM to Add contact note in Cliengo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cliengo and Sage CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Cliengo and Sage CRM can do together
From Cliengo to Sage CRM
When Cliente Nuevo/Actualizado - New/Updated Customer in Cliengo
then Create Lead in Sage CRM
When Nuevo Cliente - New Customer in Cliengo
then Update Lead in Sage CRM
From Sage CRM to Cliengo
When New Case in Sage CRM
then Add contact note in Cliengo
When New Company in Sage CRM
then Send message in Cliengo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cliengo and Sage CRM
Triggers and actions 7 triggers · 50 actions
Trigger
Cliente Nuevo/Actualizado - New/Updated CustomerTriggers when a Cliengo contact (customer) is created or updated.
Trigger
Nuevo Cliente - New CustomerTriggers when a new contact (customer) is created in Cliengo.
Action
Actualizar Cliente / Update CustomerUpdates an existing Cliengo contact's name, email, phone, status or assigned agent.
Action
Add contact noteAdds a text note to a Cliengo contact.
Action
Add conversationCreates a new conversation in the Cliengo inbox on a given channel for a visitor.
Action
Assign conversation to operatorAssigns a conversation to an operator and returns the updated conversation.
Action
Buscar Agente / Search AgentFinds agents (users/operators) in your Cliengo account whose name or email matches the text you enter.
Action
Buscar Contacto / Search CustomerSearches your Cliengo contacts by name, email, phone or other filters and returns the matching contacts.
Action
Close conversationCloses a Cliengo inbox conversation, recording whether it resulted in a lead.
Action
Crear Cliente / Create CustomerCreates a new contact (customer) in Cliengo on the chosen channel.
Action
Delete contactDeletes a contact from your Cliengo account.
Action
Get contactReturns a single Cliengo contact (lead) by its id, including its status, rating, channel and campaign attribution.
Action
Get conversationReturns a single inbox conversation by its ID, including channel, status, assignment, phase, tags and participants.
Action
List channelsReturns all active channels on the Cliengo account (websites, WhatsApp, Facebook, Instagram), each with its connection status and assigned chatbot.
Action
List conversation messagesReturns the messages of a Cliengo conversation in chronological order, optionally including system command events.
Action
List phasesReturns every phase (pipeline stage) of the conversation inbox, with its name and position.
Action
List tagsReturns every operator tag defined in the Cliengo account, with its name and color.
Action
List usersReturns the users (agents and operators) of your Cliengo company, with their name, email, role and active status.
Action
List WhatsApp templatesReturns the WhatsApp message templates (approved, pending and rejected) of a WhatsApp channel.
Action
Send messageSends a message (text, image, command or note) into a Cliengo conversation on behalf of an operator, the chatbot or the visitor.
Action
Send WhatsApp template messageSends an approved WhatsApp template message to one or more recipients through a WhatsApp Business channel.
Action
Update conversation phaseMoves a conversation to the chosen phase of your pipeline.
Trigger
New CaseTriggers when a new case is created in Sage CRM.
Trigger
New CompanyTriggers when a new company is created in Sage CRM.
Trigger
New LeadTriggers when a new lead is created in Sage CRM.
Trigger
New OpportunityTriggers when a new opportunity is created in Sage CRM.
Trigger
New PersonTriggers when a new person is created in Sage CRM.
Action
Create CaseCreates Sage CRM case record.
Action
Create CommunicationCreates Sage CRM communication record.
Action
Create CompanyCreates Sage CRM company record.
Action
Create LeadCreates Sage CRM lead record.
Action
Create PersonCreates Sage CRM person record.
Action
Delete CaseDeletes Sage CRM case record.
Action
Delete CommunicationDeletes Sage CRM communication record.
Action
Delete CompanyDeletes Sage CRM company record.
Action
Delete LeadDeletes Sage CRM lead record.
Action
Delete NoteDeletes Sage CRM note record.
Action
Delete OpportunityDeletes Sage CRM opportunity record.
Action
Delete PersonDeletes Sage CRM person record.
Action
Get CaseReturns one Sage CRM case record.
Action
Get CommunicationReturns one Sage CRM communication record.
Action
Get CompanyReturns one Sage CRM company record.
Action
Get LeadReturns one Sage CRM lead record.
Action
Get NoteReturns one Sage CRM note record.
Action
Get OpportunityReturns one Sage CRM opportunity record.
Action
Get PersonReturns one Sage CRM person record.
Action
List CasesReturns Sage CRM case records.
Action
List CommunicationsReturns Sage CRM communication records.
Action
List CompaniesReturns Sage CRM company records.
Action
List LeadsReturns Sage CRM lead records.
Action
List NotesReturns Sage CRM note records.
Action
List OpportunitiesReturns Sage CRM opportunity records.
Action
List PeopleReturns Sage CRM person records.
Action
Update CommunicationUpdates Sage CRM communication record.
Action
Update CompanyUpdates Sage CRM company record.
Action
Update LeadUpdates Sage CRM lead record.
Action
Update OpportunityUpdates Sage CRM opportunity record.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Cliengo and Sage CRM, answered
What can start an automation from Cliengo?
Any of Cliengo's 2 triggers in the catalog, including Cliente Nuevo/Actualizado - New/Updated Customer and Nuevo Cliente - New Customer. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sage CRM when something happens in Cliengo?
Any of Sage CRM's 30 actions, including Create Case, Create Communication, Create Company and Create Lead. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sage CRM to Cliengo?
Yes. When something happens in Sage CRM, your agent can act in Cliengo too. This page covers both directions: Sage CRM's triggers and Cliengo's actions are listed here as well.
Do I have to build a connector for Cliengo or Sage CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Cliengo and Sage CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.