Connect Cliengo and EasyPost

Both apps 33Cliengo 21EasyPost 12

• Trigger
  Cliente Nuevo/Actualizado - New/Updated Customer

  Triggers when a Cliengo contact (customer) is created or updated.

• Trigger
  Nuevo Cliente - New Customer

  Triggers when a new contact (customer) is created in Cliengo.

• Action
  Actualizar Cliente / Update Customer

  Updates an existing Cliengo contact's name, email, phone, status or assigned agent.

• Action
  Add conversation

  Creates a new conversation in the Cliengo inbox on a given channel for a visitor.

• Action
  Assign conversation to operator

  Assigns a conversation to an operator and returns the updated conversation.

• Action
  Buscar Agente / Search Agent

  Finds agents (users/operators) in your Cliengo account whose name or email matches the text you enter.

• Action
  Buscar Contacto / Search Customer

  Searches your Cliengo contacts by name, email, phone or other filters and returns the matching contacts.

• Action
  Close conversation

  Closes a Cliengo inbox conversation, recording whether it resulted in a lead.

• Action
  Crear Cliente / Create Customer

  Creates a new contact (customer) in Cliengo on the chosen channel.

• Action
  Delete contact

  Deletes a contact from your Cliengo account.

• Action
  Get contact

  Returns a single Cliengo contact (lead) by its id, including its status, rating, channel and campaign attribution.

• Action
  Get conversation

  Returns a single inbox conversation by its ID, including channel, status, assignment, phase, tags and participants.

• Action
  List channels

  Returns all active channels on the Cliengo account (websites, WhatsApp, Facebook, Instagram), each with its connection status and assigned chatbot.

• Action
  List conversation messages

  Returns the messages of a Cliengo conversation in chronological order, optionally including system command events.

• Action
  List phases

  Returns every phase (pipeline stage) of the conversation inbox, with its name and position.

• Action
  List tags

  Returns every operator tag defined in the Cliengo account, with its name and color.

• Action
  List users

  Returns the users (agents and operators) of your Cliengo company, with their name, email, role and active status.

• Action
  List WhatsApp templates

  Returns the WhatsApp message templates (approved, pending and rejected) of a WhatsApp channel.

• Action
  Send message

  Sends a message (text, image, command or note) into a Cliengo conversation on behalf of an operator, the chatbot or the visitor.

• Action
  Send WhatsApp template message

  Sends an approved WhatsApp template message to one or more recipients through a WhatsApp Business channel.

• Action
  Update conversation phase

  Moves a conversation to the chosen phase of your pipeline.

• Trigger
  New tracker update

  Triggers when EasyPost reports a tracker was created or updated, such as a new scan or status change on a package.

• Action
  Add address

  Creates an address (a person, place or organization) in EasyPost, optionally verifying it for deliverability. Returns the saved address with any verification results.

• Action
  Add batch

  Creates a batch of shipments in EasyPost, so they can be bought, labelled, manifested or picked up together. A batch can also be created empty and shipments added later.

• Action
  Add pickup

  Creates a pickup request for a purchased shipment and returns the available pickup rates, which must then be bought to schedule the pickup.

• Action
  Add refund

  Requests refunds for one or more purchased shipping labels by carrier and tracking code, and returns the resulting refund records.

• Action
  Add shipment

  Creates a shipment from a destination address, an origin address and a parcel, and returns the shipment with its available shipping rates.

• Action
  Add tracker

  Creates a tracker for a package tracking code (for labels bought outside EasyPost) and returns its current tracking status and history.

• Action
  Buy shipment

  Purchases a shipping label for an existing shipment using the selected rate, returning the tracking code and postage label.

• Action
  Get address

  Returns an address saved in EasyPost by its ID, including its verification results.

• Action
  Get batch

  Returns a batch of shipments, including its state, shipment statuses, consolidated label and scan form.

• Action
  Get pickup

  Returns a scheduled carrier pickup, including its status, confirmation number, address and available pickup rates.

• Action
  Get shipment

  Returns a shipment, including its addresses, parcel, rates, label and tracking details.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.