# Connect ClickHelp to Writer

When **Topic Created** fires in [ClickHelp](https://apiant.ai/connections/clickhelp), your agent runs **Add file** in [Writer](https://apiant.ai/connections/writer). Describe the whole flow and it is built, tested on every scenario and kept running.

ClickHelp **3** triggers ClickHelp **16** actions Writer **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want ClickHelp and Writer to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What ClickHelp can start in Writer

- When **Topic Created** in ClickHelp then **Add file** in Writer
- When **Topic Updated** in ClickHelp then **Add file to knowledge graph** in Writer

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with ClickHelp and Writer

## Triggers and actions 3 triggers · 32 actions

- Trigger

**Topic Created**

Fires once for each new topic that appears in the selected ClickHelp project or publication.

- Trigger

**Topic Updated**

Triggers when a topic is updated.

- Trigger

**Translation Document Updated**

Fires when a topic (translation document) in the chosen translation project or publication is created or modified.

- Action

**Add TOC node**

Create a TOC node (folder).

- Action

**Ask AnswerGenius**

Ask AnswerGenius a question.

- Action

**Create Project Backup**

Creates a backup of a project.

- Action

**Create User**

Creates a new user account.

- Action

**Delete publication**

Delete a project/publication.

- Action

**Find topics by keyword**

Search the portal.

- Action

**Get publication**

Get one project/publication by id.

- Action

**Get task status**

Get project management (long task) status.

- Action

**Get TOC node**

Returns one TOC node (caption, parent, position, topic)

- Action

**Get topic**

Get a topic.

- Action

**Get user**

Get a user profile.

- Action

**List topics**

List all topics in a project/publication.

- Action

**List users**

List portal users.

- Action

**Publish project**

Publish a project.

- Action

**Update topic**

Update a topic.

- Action

**Update user**

Change a user profile.

- Action

**Add file**

Uploads a file (PDF, Word, PowerPoint, image, email, HTML, subtitle, CSV or Excel) to your Writer account, optionally attaching it to a Knowledge Graph.

- Action

**Add file to knowledge graph**

Adds an uploaded file to a Writer Knowledge Graph.

- Action

**Add knowledge graph**

Create a new Knowledge Graph.

- Action

**Ask knowledge graph**

Ask a natural-language question against a Knowledge Graph and get an answer with citations.

- Action

**Delete file**

Permanently delete a file from Writer. This cannot be undone.

- Action

**Delete file from knowledge graph**

Remove a file from a Knowledge Graph. The file remains in your Writer files.

- Action

**Delete knowledge graph**

Delete a Writer Knowledge Graph.

- Action

**Generate chat completion**

Generate a multi-turn chat completion from a list of messages, distinct from the existing single-prompt Send Prompt/Text generation op.

- Action

**Get file**

Retrieve a file's details, including its name, processing status, and the Knowledge Graphs it belongs to.

- Action

**Get knowledge graph**

Retrieve a Writer Knowledge Graph by its id, including file processing status and connected web URLs.

- Action

**List knowledge graphs**

Retrieve a list of Knowledge Graphs. By default only org-wide Knowledge Graphs are returned; supply team IDs to include graphs deployed to those teams.

- Action

**List models**

Lists the models available to your Writer account for text generation, chat completions and other AI tasks.

- Action

**Parse PDF**

Parse a PDF document into structured text.

- Action

**Search web**

Searches the web for a query using Writer's web search tool and returns a generated answer with the source URLs it drew on.

- Action

**Send Prompt**

Generates text from a single prompt with a Writer Palmyra model (or an external model configured for your organization), without conversational context.

- Action

**Update knowledge graph**

Update a Knowledge Graph's name/description.

## Each app on its own

- [ **ClickHelp** ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver...](https://apiant.ai/connections/clickhelp)
- [ **Writer** Writer is a generative AI platform built for the needs of companies and teams.](https://apiant.ai/connections/writer)

Reviews

## What our customers say

## More from ClickHelp

- [ **ClickHelp to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/clickhelp-to-hubspot)
- [ **ClickHelp to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/clickhelp-to-salesforce)
- [ **ClickHelp to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/clickhelp-to-slack)
- [ **ClickHelp to Google Sheets** Google Sheets](https://apiant.ai/connect/clickhelp-to-google-sheets)
- [ **ClickHelp to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/clickhelp-to-gmail)
- [ **ClickHelp to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/clickhelp-to-google-calendar)

## More into Writer

- [ **Order Desk to Writer** Order Desk's order management software allows you to customize your order management workflow.](https://apiant.ai/connect/order-desk-to-writer)
- [ **HubSpot to Writer** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-writer)
- [ **Salesforce to Writer** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-writer)
- [ **Slack to Writer** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-writer)
- [ **Google Sheets to Writer** Google Sheets](https://apiant.ai/connect/google-sheets-to-writer)
- [ **Gmail to Writer** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-writer)

Questions

## ClickHelp and Writer, answered

###

### What can start an automation from ClickHelp?

Any of ClickHelp's 3 triggers in the catalog, including Topic Created, Topic Updated and Translation Document Updated. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Writer when something happens in ClickHelp?

Any of Writer's 16 actions, including Send Prompt, Update knowledge graph, Add file and Add file to knowledge graph. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Writer to ClickHelp?

Writer has no triggers in the catalog today, so automations start in ClickHelp. If you need the other direction, ask: your agent reads Writer's API documentation and adds it.

###

### Do I have to build a connector for ClickHelp or Writer?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
