# Connect ClickHelp and Gist

When **Topic Created** fires in [ClickHelp](https://apiant.ai/connections/clickhelp), your agent runs **Add Tag to an Existing Contact** in [Gist](https://apiant.ai/connections/gist), or **New Contact** in Gist to **Create Project Backup** in ClickHelp. Describe the whole flow and it is built, tested on every scenario and kept running.

ClickHelp **3** triggers ClickHelp **16** actions Gist **10** triggers Gist **13** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want ClickHelp and Gist to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What ClickHelp and Gist can do together

### From ClickHelp to Gist

- When **Topic Created** in ClickHelp then **Add Tag to an Existing Contact** in Gist
- When **Topic Updated** in ClickHelp then **Create or Update Contact** in Gist

### From Gist to ClickHelp

- When **New Contact** in Gist then **Create Project Backup** in ClickHelp
- When **New conversation** in Gist then **Create User** in ClickHelp

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with ClickHelp and Gist

## Triggers and actions 13 triggers · 29 actions

- Trigger

**Topic Created**

Fires once for each new topic that appears in the selected ClickHelp project or publication.

- Trigger

**Topic Updated**

Triggers when a topic is updated.

- Trigger

**Translation Document Updated**

Fires when a topic (translation document) in the chosen translation project or publication is created or modified.

- Action

**Add TOC node**

Create a TOC node (folder).

- Action

**Ask AnswerGenius**

Ask AnswerGenius a question.

- Action

**Create Project Backup**

Creates a backup of a project.

- Action

**Create User**

Creates a new user account.

- Action

**Delete publication**

Delete a project/publication.

- Action

**Find topics by keyword**

Search the portal.

- Action

**Get publication**

Get one project/publication by id.

- Action

**Get task status**

Get project management (long task) status.

- Action

**Get TOC node**

Returns one TOC node (caption, parent, position, topic)

- Action

**Get topic**

Get a topic.

- Action

**Get user**

Get a user profile.

- Action

**List topics**

List all topics in a project/publication.

- Action

**List users**

List portal users.

- Action

**Publish project**

Publish a project.

- Action

**Update topic**

Update a topic.

- Action

**Update user**

Change a user profile.

- Trigger

**Conversation closed**

Fires when a conversation is closed. Webhook topic "Conversation Closed".

- Trigger

**New Contact**

Triggers when you add a new contact.

- Trigger

**New conversation**

Fires when a contact initiates a new conversation. Webhook topic "Contact Initiated Conversation".

- Trigger

**New message from contact**

Fires when a contact sends a message in a conversation. Webhook topic "Message From Contact".

- Trigger

**Performed an Event**

Triggers when a contact performs an event.

- Trigger

**Subscribed to a Campaign**

Triggers when a contact is subscribed to a campaign.

- Trigger

**Tag Added to Contact**

Triggers when a specific tag gets added to a contact.

- Trigger

**Tag Removed From Contact**

Triggers when a specific tag gets removed from a contact.

- Trigger

**Unsubscribed From a Campaign**

Triggers when a contact is unsubscribed from a campaign.

- Trigger

**Updated a Contact Property**

Triggered every time a specified property is updated on any contact. This will also be triggered when a contact is created with this property.

- Action

**Add conversation**

Create a new conversation in Gist's helpdesk/live-chat.

- Action

**Add Tag to an Existing Contact**

Apply a tag to an existing contact.

- Action

**Assign conversation**

Assign an existing conversation to a teammate or team.

- Action

**Close conversation**

Close an existing conversation.

- Action

**Create or Update Contact**

Creates a new Contact or updates an existing one.

- Action

**Delete contact**

Delete a contact by id.

- Action

**Find a Contact**

Finds an existing contact.

- Action

**Get a Contact**

Fetches a contact by ID. An error occurs if the contact is not found.

- Action

**Get conversation**

Retrieve a single conversation by id.

- Action

**List contacts**

List all contacts in the workspace.

- Action

**List conversations**

List all conversations in the workspace.

- Action

**Remove Tag From Existing Contact**

Removes a tag from an existing contact.

- Action

**Reply to conversation**

Add a reply message to an existing conversation.

## Each app on its own

- [ **ClickHelp** ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver...](https://apiant.ai/connections/clickhelp)
- [ **Gist** Gist is an all-in-one email marketing automation, live chat & help desk platform.](https://apiant.ai/connections/gist)

Reviews

## What our customers say

## More from ClickHelp

- [ **ClickHelp to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/clickhelp-to-hubspot)
- [ **ClickHelp to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/clickhelp-to-salesforce)
- [ **ClickHelp to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/clickhelp-to-slack)
- [ **ClickHelp to Google Sheets** Google Sheets](https://apiant.ai/connect/clickhelp-to-google-sheets)
- [ **ClickHelp to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/clickhelp-to-gmail)
- [ **ClickHelp to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/clickhelp-to-google-calendar)

## More into Gist

- [ **ActiveCampaign to Gist** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-gist)
- [ **Airtable to Gist** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-gist)
- [ **Asana to Gist** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-gist)
- [ **ClickUp to Gist** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-gist)
- [ **Freshdesk to Gist** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-gist)
- [ **Calendly to Gist** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-gist)

Questions

## ClickHelp and Gist, answered

###

### What can start an automation from ClickHelp?

Any of ClickHelp's 3 triggers in the catalog, including Topic Created, Topic Updated and Translation Document Updated. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Gist when something happens in ClickHelp?

Any of Gist's 13 actions, including Create or Update Contact, Add conversation, Add Tag to an Existing Contact and Assign conversation. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Gist to ClickHelp?

Yes. When something happens in Gist, your agent can act in ClickHelp too. This page covers both directions: Gist's triggers and ClickHelp's actions are listed here as well.

###

### Do I have to build a connector for ClickHelp or Gist?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
