---
title: "Connect ClickHelp and Easyship - APIANT.ai"
description: "When \"Topic Created\" fires in ClickHelp, your agent runs \"Add address\" in Easyship."
canonical: "https://apiant.ai/connect/clickhelp-to-easyship"
---

# Connect ClickHelp and Easyship

When **Topic Created** fires in [ClickHelp](https://apiant.ai/connections/clickhelp), your agent runs **Add address** in [Easyship](https://apiant.ai/connections/easyship), or **Shipment Updated** in Easyship to **Create Project Backup** in ClickHelp. Describe the whole flow and it is built, tested on every scenario and kept running.

ClickHelp **3** triggers ClickHelp **16** actions Easyship **1** trigger Easyship **14** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want ClickHelp and Easyship to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What ClickHelp and Easyship can do together

### From ClickHelp to Easyship

- When **Topic Created** in ClickHelp then **Add address** in Easyship
- When **Topic Updated** in ClickHelp then **Add product** in Easyship

### From Easyship to ClickHelp

- When **Shipment Updated** in Easyship then **Create Project Backup** in ClickHelp
- When **Shipment Updated** in Easyship then **Create User** in ClickHelp

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with ClickHelp and Easyship

## Triggers and actions 4 triggers · 30 actions

- Trigger

**Topic Created**

Fires once for each new topic that appears in the selected ClickHelp project or publication.

- Trigger

**Topic Updated**

Triggers when a topic is updated.

- Trigger

**Translation Document Updated**

Fires when a topic (translation document) in the chosen translation project or publication is created or modified.

- Action

**Add TOC node**

Create a TOC node (folder).

- Action

**Ask AnswerGenius**

Ask AnswerGenius a question.

- Action

**Create Project Backup**

Creates a backup of a project.

- Action

**Create User**

Creates a new user account.

- Action

**Delete publication**

Delete a project/publication.

- Action

**Find topics by keyword**

Search the portal.

- Action

**Get publication**

Get one project/publication by id.

- Action

**Get task status**

Get project management (long task) status.

- Action

**Get TOC node**

Returns one TOC node (caption, parent, position, topic)

- Action

**Get topic**

Get a topic.

- Action

**Get user**

Get a user profile.

- Action

**List topics**

List all topics in a project/publication.

- Action

**List users**

List portal users.

- Action

**Publish project**

Publish a project.

- Action

**Update topic**

Update a topic.

- Action

**Update user**

Change a user profile.

- Trigger

**Shipment Updated**

Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.

- Action

**Add address**

Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.

- Action

**Add product**

Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.

- Action

**Add return shipment**

Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.

- Action

**Add tracking**

Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.

- Action

**Create a Shipment**

Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.

- Action

**Delete shipment**

Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.

- Action

**Find a Shipment**

Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.

- Action

**Get shipment**

Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.

- Action

**Get shipping rates**

Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.

- Action

**Get tracking**

Returns a single tracking record, including its courier, status, tracking number and tracking page link.

- Action

**List addresses**

Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.

- Action

**List couriers**

Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.

- Action

**List products**

Returns the products saved in your Easyship account, optionally filtered by SKU or category.

- Action

**Update shipment**

Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.

## Each app on its own

- [ **ClickHelp** ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver...](https://apiant.ai/connections/clickhelp)
- [ **Easyship** Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help...](https://apiant.ai/connections/easyship)

Reviews

## What our customers say

## More from ClickHelp

- [ **ClickHelp to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/clickhelp-to-hubspot)
- [ **ClickHelp to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/clickhelp-to-salesforce)
- [ **ClickHelp to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/clickhelp-to-slack)
- [ **ClickHelp to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/clickhelp-to-google-sheets)
- [ **ClickHelp to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/clickhelp-to-gmail)
- [ **ClickHelp to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/clickhelp-to-google-calendar)

## More into Easyship

- [ **ActiveCampaign to Easyship** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-easyship)
- [ **Airtable to Easyship** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-easyship)
- [ **Asana to Easyship** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-easyship)
- [ **ClickUp to Easyship** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-easyship)
- [ **Discord to Easyship** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-easyship)
- [ **Brevo to Easyship** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-easyship)

Questions

## ClickHelp and Easyship, answered

###

### What can start an automation from ClickHelp?

Any of ClickHelp's 3 triggers in the catalog, including Topic Created, Topic Updated and Translation Document Updated. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Easyship when something happens in ClickHelp?

Any of Easyship's 14 actions, including Create a Shipment, Update shipment, Add address and Add product. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Easyship to ClickHelp?

Yes. When something happens in Easyship, your agent can act in ClickHelp too. This page covers both directions: Easyship's triggers and ClickHelp's actions are listed here as well.

###

### Do I have to build a connector for ClickHelp or Easyship?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use ClickHelp and Easyship without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
