--- title: "Connect Cisco WebEx and Waitwhile - APIANT.ai" description: "When \"New meeting\" fires in Cisco WebEx, your agent runs \"Add customer note\" in Waitwhile, or \"New customer\" in Waitwhile to \"Add message\" in Cisco WebEx." canonical: "https://apiant.ai/connect/cisco-webex-to-waitwhile" --- # Connect Cisco WebEx and Waitwhile When **New meeting** fires in [Cisco WebEx](https://apiant.ai/connections/cisco-webex), your agent runs **Add customer note** in [Waitwhile](https://apiant.ai/connections/waitwhile), or **New customer** in Waitwhile to **Add message** in Cisco WebEx. Describe the whole flow and it is built, tested on every scenario and kept running. Cisco WebEx **2** triggers Cisco WebEx **10** actions Waitwhile **1** trigger Waitwhile **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cisco WebEx and Waitwhile to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cisco WebEx and Waitwhile can do together ### From Cisco WebEx to Waitwhile - When **New meeting** in Cisco WebEx then **Add customer note** in Waitwhile - When **New message** in Cisco WebEx then **Create Customer** in Waitwhile ### From Waitwhile to Cisco WebEx - When **New customer** in Waitwhile then **Add message** in Cisco WebEx - When **New customer** in Waitwhile then **List messages** in Cisco WebEx Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cisco WebEx and Waitwhile ## Triggers and actions 3 triggers · 29 actions - Trigger **New meeting** Fires when a meeting is created. Webhook resource=meetings event=created - Trigger **New message** Fires when a message is created in a space. - Action **Add meeting** Schedules a new Webex meeting (or webinar / personal room meeting) and returns the created meeting. - Action **Add message** Posts a plain-text or Markdown message, optionally with one file or one card, to a Webex space or directly to a person. - Action **Add room** Creates a Webex space (room). The connected user is automatically added as a member. - Action **Delete meeting** Deletes a scheduled meeting or an entire meeting series. A deleted meeting cannot be recovered. - Action **Find people by criteria** Returns up to 100 people in the Webex organization that match the specified email, name, IDs, roles or location. - Action **Get meeting** Retrieves the details of a Webex meeting series, scheduled meeting or meeting instance by its id. - Action **Get membership** Returns one space membership: who the member is, which space, and whether they moderate it. - Action **List messages** Lists the messages in a Webex space, newest first. Optionally narrow to replies in one thread, messages mentioning you, or messages sent before a date or message. - Action **List rooms** List the Webex spaces (rooms) the connected user belongs to, optionally filtered by team or type. - Action **Update meeting** Updates a meeting series or a single scheduled meeting in Webex. Only the fields you fill in are changed. - Trigger **New customer** Triggered when a new customer is created in Waitwhile. - Action **Add customer note** Adds a note entry to a Waitwhile customer, optionally tied to a location or visit. - Action **Add location** Creates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record. - Action **Add resource** Creates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource. - Action **Add service** Creates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created. - Action **Create Customer** Creates a customer in Waitwhile from their name and contact details, and returns the new customer record. - Action **Create or Update a Visit** Creates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit. - Action **Delete a Visit** Deletes a visit by its ID. - Action **Delete customer** Deletes a Waitwhile customer by ID. - Action **Fetch Customer** Returns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata. - Action **Fetch Location** Returns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name. - Action **Fetch Resource** Returns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services. - Action **Fetch Service** Returns one Waitwhile service with its name, price, duration, availability settings, hours and locations. - Action **Fetch Visit** Returns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields. - Action **Find User** Returns up to 100 Waitwhile users whose email address starts with the text you provide. - Action **Find visits by criteria** Returns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range. - Action **List booking slots** Returns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot. - Action **Search for Customer** Returns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range. - Action **Search for User** Returns the Waitwhile users whose email address starts with the text you provide, up to 100 users. - Action **Update customer** Updates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer. ## Each app on its own - [ **Cisco WebEx** Cisco Webex — messaging, meetings, and webinars collaboration platform.](https://apiant.ai/connections/cisco-webex) - [ **Waitwhile** Waitwhile is a leading waitlist and scheduling service that helps you improve your lines and create a...](https://apiant.ai/connections/waitwhile) Reviews ## What our customers say ## More from Cisco WebEx - [ **Cisco WebEx to Equipme** Resource management platform for tracking equipment, employees, departments, locations, orders, and billing.](https://apiant.ai/connect/cisco-webex-to-equipme) - [ **Cisco WebEx to GraphQL Pokemon** GraphQL Pokemon is an open-source GraphQL service covering Pokemon generations one through eight.](https://apiant.ai/connect/cisco-webex-to-graphql-pokemon) - [ **Cisco WebEx to Raider** Raider.IO scores and ranks World of Warcraft characters and guilds on Mythic+ dungeon and raid progression.](https://apiant.ai/connect/cisco-webex-to-raider) - [ **Cisco WebEx to Vestaboard** Vestaboard is a smart messaging display that connects and inspires people.](https://apiant.ai/connect/cisco-webex-to-vestaboard) - [ **Cisco WebEx to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cisco-webex-to-hubspot) - [ **Cisco WebEx to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cisco-webex-to-salesforce) ## More into Waitwhile - [ **HubSpot to Waitwhile** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-waitwhile) - [ **Salesforce to Waitwhile** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-waitwhile) - [ **Slack to Waitwhile** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-waitwhile) - [ **Google Sheets to Waitwhile** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-waitwhile) - [ **Gmail to Waitwhile** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-waitwhile) - [ **Google Calendar to Waitwhile** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-waitwhile) Questions ## Cisco WebEx and Waitwhile, answered ### ### What can start an automation from Cisco WebEx? Any of Cisco WebEx's 2 triggers in the catalog, including New meeting and New message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Waitwhile when something happens in Cisco WebEx? Any of Waitwhile's 19 actions, including Create Customer, Create or Update a Visit, Update customer and Add customer note. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Waitwhile to Cisco WebEx? Yes. When something happens in Waitwhile, your agent can act in Cisco WebEx too. This page covers both directions: Waitwhile's triggers and Cisco WebEx's actions are listed here as well. ### ### Do I have to build a connector for Cisco WebEx or Waitwhile? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Cisco WebEx and Waitwhile without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.