--- title: "Connect Cisco WebEx and ServiceM8 - APIANT.ai" description: "When \"New meeting\" fires in Cisco WebEx, your agent runs \"Add company contact\" in ServiceM8, or \"New Job\" in ServiceM8 to \"Add message\" in Cisco WebEx." canonical: "https://apiant.ai/connect/cisco-webex-to-servicem8" --- # Connect Cisco WebEx and ServiceM8 When **New meeting** fires in [Cisco WebEx](https://apiant.ai/connections/cisco-webex), your agent runs **Add company contact** in [ServiceM8](https://apiant.ai/connections/servicem8), or **New Job** in ServiceM8 to **Add message** in Cisco WebEx. Describe the whole flow and it is built, tested on every scenario and kept running. Cisco WebEx **2** triggers Cisco WebEx **10** actions ServiceM8 **2** triggers ServiceM8 **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cisco WebEx and ServiceM8 to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cisco WebEx and ServiceM8 can do together ### From Cisco WebEx to ServiceM8 - When **New meeting** in Cisco WebEx then **Add company contact** in ServiceM8 - When **New message** in Cisco WebEx then **Add job payment** in ServiceM8 ### From ServiceM8 to Cisco WebEx - When **New Job** in ServiceM8 then **Add message** in Cisco WebEx - When **Job Queued** in ServiceM8 then **List messages** in Cisco WebEx Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cisco WebEx and ServiceM8 ## Triggers and actions 4 triggers · 33 actions - Trigger **New meeting** Fires when a meeting is created. Webhook resource=meetings event=created - Trigger **New message** Fires when a message is created in a space. - Action **Add meeting** Schedules a new Webex meeting (or webinar / personal room meeting) and returns the created meeting. - Action **Add message** Posts a plain-text or Markdown message, optionally with one file or one card, to a Webex space or directly to a person. - Action **Add room** Creates a Webex space (room). The connected user is automatically added as a member. - Action **Delete meeting** Deletes a scheduled meeting or an entire meeting series. A deleted meeting cannot be recovered. - Action **Find people by criteria** Returns up to 100 people in the Webex organization that match the specified email, name, IDs, roles or location. - Action **Get meeting** Retrieves the details of a Webex meeting series, scheduled meeting or meeting instance by its id. - Action **Get membership** Returns one space membership: who the member is, which space, and whether they moderate it. - Action **List messages** Lists the messages in a Webex space, newest first. Optionally narrow to replies in one thread, messages mentioning you, or messages sent before a date or message. - Action **List rooms** List the Webex spaces (rooms) the connected user belongs to, optionally filtered by team or type. - Action **Update meeting** Updates a meeting series or a single scheduled meeting in Webex. Only the fields you fill in are changed. - Trigger **Job Queued** Triggers when a Job is assigned to a Queue. - Trigger **New Job** Triggers when a new job is created. - Action **Add attachment** Uploads a file and attaches it to a job (or another ServiceM8 record), so it appears in that record's diary. - Action **Add company contact** Creates a new contact person on a ServiceM8 client (company), such as a billing or job contact. - Action **Add job allocation** Allocates a ServiceM8 job to a staff member, optionally with a scheduled date and allocation window. - Action **Add job material** Adds a material line item to a ServiceM8 job, with quantity, pricing and tax details. - Action **Add job payment** Records a payment against a ServiceM8 job, with its amount, method, date and optional note. - Action **Add note** Adds a note to a job, client or other ServiceM8 record. - Action **Create Client** Creates a new client (company) record in ServiceM8. - Action **Create Job** Creates a new job in ServiceM8, optionally linked to a client, category and queue, and returns the new job's UUID. - Action **Delete client** Deletes (archives) a client in ServiceM8. - Action **Delete job** Deletes (archives) a job in ServiceM8. The job is hidden in the app and can be restored later. - Action **Get attachment** Returns the details of a single file attachment (photo, PDF or other file) by its UUID. - Action **Get client** Returns one ServiceM8 client (company) record by its UUID, including its name, address and billing details. - Action **Get job** Returns a single ServiceM8 job by its UUID, including its status, client, address and totals. - Action **Get Job Allocation** Returns a single job allocation — which staff member a job is allocated to, its window, dates and status. - Action **List clients** Returns the clients (companies) in your ServiceM8 account, optionally narrowed by a filter. - Action **List job materials** Returns the materials (line items) recorded on jobs, optionally filtered, for example to a single job. - Action **List job payments** Returns the payments recorded against jobs, optionally filtered (for example to a single job). - Action **List Job Queues** Returns the job queues set up in the ServiceM8 account. - Action **List jobs** Returns the jobs in your ServiceM8 account, optionally narrowed by a filter. - Action **List notes** Returns the notes in your ServiceM8 account, optionally filtered and sorted. - Action **List staff members** Returns the staff members in your ServiceM8 account, optionally narrowed by a filter. - Action **Update client** Updates an existing client (company) in ServiceM8. Only the fields you fill in are changed. - Action **Update job** Updates an existing job in ServiceM8, changing only the fields you fill in. ## Each app on its own - [ **Cisco WebEx** Cisco Webex — messaging, meetings, and webinars collaboration platform.](https://apiant.ai/connections/cisco-webex) - [ **ServiceM8** ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad.](https://apiant.ai/connections/servicem8) Reviews ## What our customers say ## More from Cisco WebEx - [ **Cisco WebEx to Raider** Raider.IO scores and ranks World of Warcraft characters and guilds on Mythic+ dungeon and raid progression.](https://apiant.ai/connect/cisco-webex-to-raider) - [ **Cisco WebEx to Vestaboard** Vestaboard is a smart messaging display that connects and inspires people.](https://apiant.ai/connect/cisco-webex-to-vestaboard) - [ **Cisco WebEx to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cisco-webex-to-hubspot) - [ **Cisco WebEx to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cisco-webex-to-salesforce) - [ **Cisco WebEx to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cisco-webex-to-slack) - [ **Cisco WebEx to Google Sheets** Google Sheets](https://apiant.ai/connect/cisco-webex-to-google-sheets) ## More into ServiceM8 - [ **HubSpot to ServiceM8** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicem8) - [ **Salesforce to ServiceM8** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicem8) - [ **Google Sheets to ServiceM8** Google Sheets](https://apiant.ai/connect/google-sheets-to-servicem8) - [ **Gmail to ServiceM8** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicem8) - [ **Google Calendar to ServiceM8** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicem8) - [ **Google Drive to ServiceM8** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicem8) Questions ## Cisco WebEx and ServiceM8, answered ### ### What can start an automation from Cisco WebEx? Any of Cisco WebEx's 2 triggers in the catalog, including New meeting and New message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceM8 when something happens in Cisco WebEx? Any of ServiceM8's 23 actions, including Create Client, Create Job, Update client and Update job. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ServiceM8 to Cisco WebEx? Yes. When something happens in ServiceM8, your agent can act in Cisco WebEx too. This page covers both directions: ServiceM8's triggers and Cisco WebEx's actions are listed here as well. ### ### Do I have to build a connector for Cisco WebEx or ServiceM8? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Cisco WebEx and ServiceM8 without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.