---
title: "Connect Cisco Spark and Returnless - APIANT.ai"
description: "When \"New membership\" fires in Cisco Spark, your agent runs \"Find customers\" in Returnless."
canonical: "https://apiant.ai/connect/cisco-spark-to-returnless"
---

# Connect Cisco Spark and Returnless

When **New membership** fires in [Cisco Spark](https://apiant.ai/connections/cisco-spark), your agent runs **Find customers** in [Returnless](https://apiant.ai/connections/returnless), or **Request Created** in Returnless to **Add message** in Cisco Spark. Describe the whole flow and it is built, tested on every scenario and kept running.

Cisco Spark **3** triggers Cisco Spark **14** actions Returnless **2** triggers Returnless **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Cisco Spark and Returnless to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Cisco Spark and Returnless can do together

### From Cisco Spark to Returnless

- When **New membership** in Cisco Spark then **Find customers** in Returnless
- When **New message** in Cisco Spark then **Add note** in Returnless

### From Returnless to Cisco Spark

- When **Request Created** in Returnless then **Add message** in Cisco Spark
- When **Return Created** in Returnless then **Find people by email or name** in Cisco Spark

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Cisco Spark and Returnless

## Triggers and actions 5 triggers · 30 actions

- Trigger

**New membership**

Triggers when someone joins a Webex space you are in, or you are added to a space.

- Trigger

**New message**

Triggers when a new message is posted in a Webex space the connected account can see.

- Trigger

**New space**

Triggers when a new Webex space is created.

- Action

**Add membership**

Adds a person to a Webex space, by person ID or email, optionally as a moderator.

- Action

**Add message**

Posts a message to a Webex space, or as a direct message to a person, with optional text, markdown, file and card attachments.

- Action

**Add space**

Creates a new Webex space, optionally inside a team.

- Action

**Add team**

Creates a new team in Webex.

- Action

**Delete membership**

Removes a person from a Webex space by deleting their membership.

- Action

**Delete message**

Deletes a message from a Webex space.

- Action

**Delete space**

Deletes a Webex space (room) by its ID.

- Action

**Find people by email or name**

Finds Webex people by email address or display name and returns the matching people.

- Action

**Get message**

Returns the details of a single Webex message, including its text, sender, space and attachments.

- Action

**Get person**

Returns the details of a Webex person, such as their name, emails and status, by their person ID.

- Action

**Get space**

Returns the details of a Webex space, such as its title, type and when it was created.

- Action

**List messages**

Returns the messages posted in a Webex space, optionally filtered to a thread, mentions, or a point in time.

- Action

**List teams**

Returns the Webex teams you belong to.

- Action

**Update space**

Updates a Webex space's title, description, moderation, visibility and other settings.

- Trigger

**Request Created**

Triggers when a customer creates a new return request that needs approval.

- Trigger

**Return Created**

Triggers when a new return is created, including a request once it is approved.

- Action

**Add note**

Adds an internal note to a return or return request.

- Action

**Add Request**

Creates a return request in Returnless for items from an existing sales order.

- Action

**Approve a Request**

Approves a return request in Returnless so the customer can send the items back.

- Action

**Approve a Request Without Shipment**

Approves a pending return request without a return shipment, so the customer keeps the items.

- Action

**Find customers**

Returns the customers in your Returnless account that match an email address.

- Action

**Find products**

Returns the products in your Returnless account that match a SKU.

- Action

**Find Requests**

Finds a Request in your Returnless account.

- Action

**Find Returns**

Finds returns (return orders) in Returnless by return number.

- Action

**Find sales orders**

Finds sales orders in Returnless by order number.

- Action

**Get customer**

Returns a single Returnless customer by its id.

- Action

**Get Request (By Request ID)**

Returns a single return request (return order) from Returnless by its ID.

- Action

**Get Return (By Return ID)**

Returns a single return in Returnless, with all of its details, by its return ID.

- Action

**Get sales order**

Returns a single sales order by its ID, including its customer, address and order details.

- Action

**List return reasons**

Returns the return reasons configured in your Returnless account.

- Action

**Reject Request**

Rejects a pending return request in Returnless.

- Action

**Update return**

Changes the status of a return, such as Checked, Approved or Resolved.

## Each app on its own

- [ **Cisco Spark** Team Collaboration Software](https://apiant.ai/connections/cisco-spark)
- [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless)

Reviews

## What our customers say

## More from Cisco Spark

- [ **Cisco Spark to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cisco-spark-to-hubspot)
- [ **Cisco Spark to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cisco-spark-to-salesforce)
- [ **Cisco Spark to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cisco-spark-to-slack)
- [ **Cisco Spark to Google Sheets** Google Sheets](https://apiant.ai/connect/cisco-spark-to-google-sheets)
- [ **Cisco Spark to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cisco-spark-to-gmail)
- [ **Cisco Spark to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cisco-spark-to-google-calendar)

## More into Returnless

- [ **HubSpot to Returnless** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-returnless)
- [ **Google Sheets to Returnless** Google Sheets](https://apiant.ai/connect/google-sheets-to-returnless)
- [ **Gmail to Returnless** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-returnless)
- [ **Google Calendar to Returnless** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-returnless)
- [ **Google Drive to Returnless** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-returnless)
- [ **Mailchimp to Returnless** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-returnless)

Questions

## Cisco Spark and Returnless, answered

###

### What can start an automation from Cisco Spark?

Any of Cisco Spark's 3 triggers in the catalog, including New membership, New message and New space. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Returnless when something happens in Cisco Spark?

Any of Returnless's 16 actions, including Update return, Add note, Add Request and Approve a Request. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Returnless to Cisco Spark?

Yes. When something happens in Returnless, your agent can act in Cisco Spark too. This page covers both directions: Returnless's triggers and Cisco Spark's actions are listed here as well.

###

### Do I have to build a connector for Cisco Spark or Returnless?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Cisco Spark and Returnless without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
