# Connect Cisco Spark and Intercom When **New membership** fires in [Cisco Spark](https://apiant.ai/connections/cisco-spark), your agent runs **Add note to contact** in [Intercom](https://apiant.ai/connections/intercom), or **New company** in Intercom to **Add message** in Cisco Spark. Describe the whole flow and it is built, tested on every scenario and kept running. Cisco Spark **3** triggers Cisco Spark **16** actions Intercom **4** triggers Intercom **30** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cisco Spark and Intercom to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cisco Spark and Intercom can do together ### From Cisco Spark to Intercom - When **New membership** in Cisco Spark then **Add note to contact** in Intercom - When **New message** in Cisco Spark then **Create message** in Intercom ### From Intercom to Cisco Spark - When **New company** in Intercom then **Add message** in Cisco Spark - When **New conversation** in Intercom then **Find people by email or name** in Cisco Spark Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cisco Spark and Intercom ## Triggers and actions 7 triggers · 46 actions - Trigger **New membership** Triggers when someone joins a Webex space you are in, or you are added to a space. - Trigger **New message** Triggers when a new message is posted in a Webex space the connected account can see. - Trigger **New space** Triggers when a new Webex space is created. - Action **Add membership** Adds a person to a Webex space, by person ID or email, optionally as a moderator. - Action **Add message** Posts a message to a Webex space, or as a direct message to a person, with optional text, markdown, file and card attachments. - Action **Add space** Creates a new Webex space, optionally inside a team. - Action **Add team** Creates a new team in Webex. - Action **Delete membership** Removes a person from a Webex space by deleting their membership. - Action **Delete message** Deletes a message from a Webex space. - Action **Delete space** Deletes a Webex space (room) by its ID. - Action **Find people by email or name** Finds Webex people by email address or display name and returns the matching people. - Action **Get message** Returns the details of a single Webex message, including its text, sender, space and attachments. - Action **Get person** Returns the details of a Webex person, such as their name, emails and status, by their person ID. - Action **Get space** Returns the details of a Webex space, such as its title, type and when it was created. - Action **List memberships** Returns the memberships of a Webex space, or your own memberships, optionally filtered by person. - Action **List messages** Returns the messages posted in a Webex space, optionally filtered to a thread, mentions, or a point in time. - Action **List spaces** Returns the Webex spaces you belong to, optionally filtered by team or space type. - Action **List teams** Returns the Webex teams you belong to. - Action **Update space** Updates a Webex space's title, description, moderation, visibility and other settings. - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add company** Create (or upsert) a company in Intercom. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Add ticket** Create a support ticket. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create contact** Creates a new contact (role user or lead) in Intercom. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Action **Update company** Update an existing company. - Action **Update contact** Updates an existing contact specified by ID. - Action **Update ticket** Update an existing ticket. ## Each app on its own - [ **Cisco Spark** Team Collaboration Software](https://apiant.ai/connections/cisco-spark) - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) Reviews ## What our customers say ## More from Cisco Spark - [ **Cisco Spark to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cisco-spark-to-hubspot) - [ **Cisco Spark to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cisco-spark-to-salesforce) - [ **Cisco Spark to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cisco-spark-to-slack) - [ **Cisco Spark to Google Sheets** Google Sheets](https://apiant.ai/connect/cisco-spark-to-google-sheets) - [ **Cisco Spark to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cisco-spark-to-gmail) - [ **Cisco Spark to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cisco-spark-to-google-calendar) ## More into Intercom - [ **Google Sheets to Intercom** Google Sheets](https://apiant.ai/connect/google-sheets-to-intercom) - [ **Google Calendar to Intercom** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-intercom) - [ **Mailchimp to Intercom** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-intercom) - [ **Typeform to Intercom** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/typeform-to-intercom) - [ **Freshworks CRM to Intercom** Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.](https://apiant.ai/connect/freshworks-crm-to-intercom) - [ **Capsule CRM to Intercom** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-intercom) Questions ## Cisco Spark and Intercom, answered ### ### What can start an automation from Cisco Spark? Any of Cisco Spark's 3 triggers in the catalog, including New membership, New message and New space. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Intercom when something happens in Cisco Spark? Any of Intercom's 30 actions, including Create contact, Create message, Send conversation reply and Update company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Intercom to Cisco Spark? Yes. When something happens in Intercom, your agent can act in Cisco Spark too. This page covers both directions: Intercom's triggers and Cisco Spark's actions are listed here as well. ### ### Do I have to build a connector for Cisco Spark or Intercom? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.