--- title: "Connect Cisco Spark and HelpSpace - APIANT.ai" description: "When \"New membership\" fires in Cisco Spark, your agent runs \"Add task\" in HelpSpace, or \"New Customer\" in HelpSpace to \"Add message\" in Cisco Spark." canonical: "https://apiant.ai/connect/cisco-spark-to-helpspace" --- # Connect Cisco Spark and HelpSpace When **New membership** fires in [Cisco Spark](https://apiant.ai/connections/cisco-spark), your agent runs **Add task** in [HelpSpace](https://apiant.ai/connections/helpspace), or **New Customer** in HelpSpace to **Add message** in Cisco Spark. Describe the whole flow and it is built, tested on every scenario and kept running. Cisco Spark **3** triggers Cisco Spark **16** actions HelpSpace **1** trigger HelpSpace **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cisco Spark and HelpSpace to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cisco Spark and HelpSpace can do together ### From Cisco Spark to HelpSpace - When **New membership** in Cisco Spark then **Add task** in HelpSpace - When **New message** in Cisco Spark then **Add task comment** in HelpSpace ### From HelpSpace to Cisco Spark - When **New Customer** in HelpSpace then **Add message** in Cisco Spark - When **New Customer** in HelpSpace then **Find people by email or name** in Cisco Spark Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cisco Spark and HelpSpace ## Triggers and actions 4 triggers · 31 actions - Trigger **New membership** Triggers when someone joins a Webex space you are in, or you are added to a space. - Trigger **New message** Triggers when a new message is posted in a Webex space the connected account can see. - Trigger **New space** Triggers when a new Webex space is created. - Action **Add membership** Adds a person to a Webex space, by person ID or email, optionally as a moderator. - Action **Add message** Posts a message to a Webex space, or as a direct message to a person, with optional text, markdown, file and card attachments. - Action **Add space** Creates a new Webex space, optionally inside a team. - Action **Add team** Creates a new team in Webex. - Action **Delete membership** Removes a person from a Webex space by deleting their membership. - Action **Delete message** Deletes a message from a Webex space. - Action **Delete space** Deletes a Webex space (room) by its ID. - Action **Find people by email or name** Finds Webex people by email address or display name and returns the matching people. - Action **Get message** Returns the details of a single Webex message, including its text, sender, space and attachments. - Action **Get person** Returns the details of a Webex person, such as their name, emails and status, by their person ID. - Action **Get space** Returns the details of a Webex space, such as its title, type and when it was created. - Action **List memberships** Returns the memberships of a Webex space, or your own memberships, optionally filtered by person. - Action **List messages** Returns the messages posted in a Webex space, optionally filtered to a thread, mentions, or a point in time. - Action **List spaces** Returns the Webex spaces you belong to, optionally filtered by team or space type. - Action **List teams** Returns the Webex teams you belong to. - Action **Update space** Updates a Webex space's title, description, moderation, visibility and other settings. - Trigger **New Customer** Triggers when a new customer is created. - Action **Add organization** Create an organization. - Action **Add task** Create a task. - Action **Add task comment** Add a comment to a task. - Action **Customer Create** Creates a new Customer - Action **Customer Delete** Deletes a Customer - Action **Customer Update** Updates a Customer - Action **Delete organization** Delete an organization. - Action **Delete task** Delete a task. - Action **Get customer** Get a customer by id. - Action **Get organization** Get an organization by id. - Action **List customers** List all customers. - Action **List organizations** List all organizations. - Action **List tasks** List tasks. - Action **Update organization** Update an organization. - Action **Update task** Update a task. ## Each app on its own - [ **Cisco Spark** Team Collaboration Software](https://apiant.ai/connections/cisco-spark) - [ **HelpSpace** HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service...](https://apiant.ai/connections/helpspace) Reviews ## What our customers say ## More from Cisco Spark - [ **Cisco Spark to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cisco-spark-to-hubspot) - [ **Cisco Spark to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cisco-spark-to-salesforce) - [ **Cisco Spark to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cisco-spark-to-slack) - [ **Cisco Spark to Google Sheets** Google Sheets](https://apiant.ai/connect/cisco-spark-to-google-sheets) - [ **Cisco Spark to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cisco-spark-to-gmail) - [ **Cisco Spark to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cisco-spark-to-google-calendar) ## More into HelpSpace - [ **Google Sheets to HelpSpace** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpspace) - [ **Gmail to HelpSpace** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpspace) - [ **Google Calendar to HelpSpace** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpspace) - [ **Google Drive to HelpSpace** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpspace) - [ **ActiveCampaign to HelpSpace** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-helpspace) - [ **Airtable to HelpSpace** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-helpspace) Questions ## Cisco Spark and HelpSpace, answered ### ### What can start an automation from Cisco Spark? Any of Cisco Spark's 3 triggers in the catalog, including New membership, New message and New space. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpSpace when something happens in Cisco Spark? Any of HelpSpace's 15 actions, including Update organization, Update task, Add organization and Add task. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HelpSpace to Cisco Spark? Yes. When something happens in HelpSpace, your agent can act in Cisco Spark too. This page covers both directions: HelpSpace's triggers and Cisco Spark's actions are listed here as well. ### ### Do I have to build a connector for Cisco Spark or HelpSpace? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Cisco Spark and HelpSpace without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.