--- title: "Connect Cincopa and SolarWinds Service Desk - APIANT.ai" description: "When \"New Gallery\" fires in Cincopa, your agent runs \"Add comment\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/cincopa-to-solarwinds-service-desk" --- # Connect Cincopa and SolarWinds Service Desk When **New Gallery** fires in [Cincopa](https://apiant.ai/connections/cincopa), your agent runs **Add comment** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Update asset** in Cincopa. Describe the whole flow and it is built, tested on every scenario and kept running. Cincopa **3** triggers Cincopa **9** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cincopa and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cincopa and SolarWinds Service Desk can do together ### From Cincopa to SolarWinds Service Desk - When **New Gallery** in Cincopa then **Add comment** in SolarWinds Service Desk - When **New Deleted Asset** in Cincopa then **Create Asset** in SolarWinds Service Desk ### From SolarWinds Service Desk to Cincopa - When **New Asset** in SolarWinds Service Desk then **Update asset** in Cincopa - When **New Change** in SolarWinds Service Desk then **List gallery items** in Cincopa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cincopa and SolarWinds Service Desk ## Triggers and actions 13 triggers · 38 actions - Trigger **New Deleted Asset** Triggers when an asset is deleted. - Trigger **New Deleted Gallery** Triggers when a gallery is deleted. - Trigger **New Gallery** Triggered when a new gallery is created in your Cincopa account. - Action **Add gallery** Creates a new media gallery in your Cincopa account and returns its id along with an upload address for adding media to it. - Action **Delete asset** Permanently deletes an asset from your Cincopa library, removing it from any gallery it appears in. - Action **Delete gallery** Permanently deletes a gallery from your Cincopa account. The media inside it is not deleted. - Action **List assets** Returns the media items in your Cincopa account, optionally narrowed by a search term or your own reference. - Action **List galleries** Returns the galleries in your Cincopa account, with each one's name, description, tags and sync status. - Action **List gallery items** Returns the media items held in a Cincopa gallery. - Action **Update asset** Updates a Cincopa asset's title, descriptions, tags, related link, your own reference and its thumbnail. - Action **Update gallery** Changes a Cincopa gallery's name, description or tags. Anything left blank is left as it is. - Action **Upload Asset** Uploads an image, video, audio file or document into your Cincopa media library, optionally placing it straight into a gallery. - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **Cincopa** Cincopa is multimedia solution allowing to handle all aspects of hosting, managing, publishing, and sharing...](https://apiant.ai/connections/cincopa) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from Cincopa - [ **Cincopa to SocialCrawl** Social and commerce data from 50+ platforms in one JSON schema](https://apiant.ai/connect/cincopa-to-socialcrawl) - [ **Cincopa to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cincopa-to-hubspot) - [ **Cincopa to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cincopa-to-salesforce) - [ **Cincopa to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cincopa-to-slack) - [ **Cincopa to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cincopa-to-gmail) - [ **Cincopa to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cincopa-to-google-calendar) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## Cincopa and SolarWinds Service Desk, answered ### ### What can start an automation from Cincopa? Any of Cincopa's 3 triggers in the catalog, including New Deleted Asset, New Deleted Gallery and New Gallery. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in Cincopa? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to Cincopa? Yes. When something happens in SolarWinds Service Desk, your agent can act in Cincopa too. This page covers both directions: SolarWinds Service Desk's triggers and Cincopa's actions are listed here as well. ### ### Do I have to build a connector for Cincopa or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Cincopa and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.