Integration
Connect Cin7 and Kustomer
When New Contact fires in Cin7, your agent runs Add message in Kustomer, or Conversation Created in Kustomer to Create Contact in Cin7. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cin7 and Kustomer to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Cin7 and Kustomer can do together
From Cin7 to Kustomer
When New Contact in Cin7
then Add message in Kustomer
When New Product in Cin7
then Create Customer in Kustomer
From Kustomer to Cin7
When Conversation Created in Kustomer
then Create Contact in Cin7
When Conversation Updated in Kustomer
then Create Sales Order in Cin7
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cin7 and Kustomer
Triggers and actions 9 triggers · 34 actions
Trigger
New ContactTriggers when a new contact is created in Cin7.
Trigger
New ProductTriggers when a new product is created in Cin7.
Trigger
New Sales OrderTriggers when a new sales order is created in Cin7.
Action
Create ContactCreates a customer or supplier contact in Cin7 and returns its new ID.
Action
Create ProductCreates a product in Cin7 and returns its new ID.
Action
Create Sales OrderCreates a sales order in Cin7 and returns its new ID.
Action
Delete ContactDeletes a Cin7 contact.
Action
Find ContactsReturns Cin7 contacts matching a filter.
Action
Find ProductsReturns Cin7 products matching a filter.
Action
Find Sales OrdersReturns Cin7 sales orders matching a filter.
Action
Find StockReturns Cin7 stock levels per product option and branch.
Action
Get ContactReturns one Cin7 contact (customer or supplier) by its ID.
Action
Get ProductReturns one Cin7 product by its ID.
Action
Get Purchase OrderReturns one Cin7 purchase order by its ID.
Action
Get Sales OrderReturns one Cin7 sales order by its ID.
Action
Update ContactUpdates fields on an existing Cin7 contact.
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Cin7
Cin7 to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Cin7 to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Cin7 to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Cin7 to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Cin7 to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Cin7 to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Kustomer
HubSpot to KustomerHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to KustomerGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to KustomerGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to KustomerGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to KustomerGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to KustomerActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Cin7 and Kustomer, answered
What can start an automation from Cin7?
Any of Cin7's 3 triggers in the catalog, including New Contact, New Product and New Sales Order. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Kustomer when something happens in Cin7?
Any of Kustomer's 21 actions, including Create Company, Create Conversation, Create Customer and Create Notes. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Kustomer to Cin7?
Yes. When something happens in Kustomer, your agent can act in Cin7 too. This page covers both directions: Kustomer's triggers and Cin7's actions are listed here as well.
Do I have to build a connector for Cin7 or Kustomer?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Cin7 and Kustomer without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.