Connect Chatter and Zoho FSM

Both apps 37Chatter 21Zoho FSM 16

• Trigger
  New Group

  Triggers when a new Chatter group is created in the org.

• Trigger
  New Post

  Triggers when a new post appears in the authenticated user's news feed.

• Action
  Add group

  Creates a new Chatter group with a name, visibility and optional description and settings.

• Action
  Add Member to Group

  Add a user as a member of a Chatter group.

• Action
  Create Post

  Create a new Chatter feed post on a user's profile feed (defaults to the authenticated user).

• Action
  Create Post in Group

  Create a new Chatter feed post in the specified group.

• Action
  Delete comment

  Deletes a comment from a Chatter post.

• Action
  Delete group

  Deletes a Chatter group.

• Action
  Delete post

  Deletes a Chatter post (feed element).

• Action
  Find users by name

  Returns the Chatter users whose names match the search text.

• Action
  Get group

  Returns the details of a Chatter group, including its name, description, visibility, owner and member count.

• Action
  Get My User Info

  Get profile information for the authenticated Chatter user.

• Action
  Get user

  Returns a Chatter user's profile details, such as name, title, company, photo and follower counts.

• Action
  Like Feed Element

  Like a Chatter feed element (post).

• Action
  List group members

  Returns the members of a Chatter group, with each member's role and user details.

• Action
  List Groups

  List the Chatter groups in the org.

• Action
  Post Comment

  Add a comment to an existing Chatter feed element (post).

• Action
  Remove member from group

  Removes a member from a Chatter group by deleting their group membership.

• Action
  Search Feed

  Search Chatter feed elements matching a text query.

• Action
  Update group

  Updates a Chatter group's name, description, information section, visibility, owner, archive and broadcast settings. Only the values you fill in are changed.

• Action
  Update post

  Edits the text of an existing Chatter post.

• Trigger
  New Module Entry

  Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact.

• Trigger
  New/Updated Module Entry

  Triggers when a record in the chosen Zoho FSM module is created or updated.

• Trigger
  Updated Module Entry

  Triggers when an existing record in the chosen Zoho FSM module is changed.

• Action
  Add asset

  Creates a new asset in Zoho FSM, optionally linked to a part, contact and company.

• Action
  Add company

  Creates a new company record in Zoho FSM.

• Action
  Add contact

  Creates a new contact in Zoho FSM and returns its id.

• Action
  Add estimate

  Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items.

• Action
  Add note

  Adds a note to a request, estimate, work order, service appointment, contact or asset record.

• Action
  Add request

  Creates a new service request in Zoho FSM for a contact or company.

• Action
  Add service appointment

  Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time.

• Action
  Add work order

  Creates a new work order in Zoho FSM with its service line items, customer and addresses.

• Action
  Create Module Entry

  Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply.

• Action
  Find Module Entry

  Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value.

• Action
  Get Related Records

  Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact.

• Action
  Update Module Entry

  Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply.

• Action
  Update work order

  Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.