Integration
Connect Chatter and Intercom
When New Group fires in Chatter, your agent runs Add note to contact in Intercom, or New company in Intercom to Create Post in Chatter. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Chatter and Intercom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Chatter and Intercom can do together
From Chatter to Intercom
When New Group in Chatter
then Add note to contact in Intercom
From Intercom to Chatter
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Chatter and Intercom
Triggers and actions 6 triggers · 49 actions
- New Group
Triggers when a new Chatter group is created in the org.
- New Post
Triggers when a new post appears in the authenticated user's news feed.
- Add group
Creates a new Chatter group with a name, visibility and optional description and settings.
- Add Member to Group
Add a user as a member of a Chatter group.
- Create Post
Create a new Chatter feed post on a user's profile feed (defaults to the authenticated user).
- Create Post in Group
Create a new Chatter feed post in the specified group.
- Delete comment
Deletes a comment from a Chatter post.
- Delete group
Deletes a Chatter group.
- Delete post
Deletes a Chatter post (feed element).
- Find users by name
Returns the Chatter users whose names match the search text.
- Get group
Returns the details of a Chatter group, including its name, description, visibility, owner and member count.
- Get My User Info
Get profile information for the authenticated Chatter user.
- Get user
Returns a Chatter user's profile details, such as name, title, company, photo and follower counts.
- Like Feed Element
Like a Chatter feed element (post).
- List group members
Returns the members of a Chatter group, with each member's role and user details.
- List Groups
List the Chatter groups in the org.
- Post Comment
Add a comment to an existing Chatter feed element (post).
- Remove member from group
Removes a member from a Chatter group by deleting their group membership.
- Search Feed
Search Chatter feed elements matching a text query.
- Update group
Updates a Chatter group's name, description, information section, visibility, owner, archive and broadcast settings. Only the values you fill in are changed.
- Update post
Edits the text of an existing Chatter post.
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add company
Create (or upsert) a company in Intercom.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Add ticket
Create a support ticket.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create contact
Creates a new contact (role user or lead) in Intercom.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Update company
Update an existing company.
- Update contact
Updates an existing contact specified by ID.
- Update ticket
Update an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Chatter and Intercom, answered
What can start an automation from Chatter?
Any of Chatter's 2 triggers in the catalog, including New Group and New Post. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intercom when something happens in Chatter?
Any of Intercom's 30 actions, including Create contact, Create message, Send conversation reply and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intercom to Chatter?
Yes. When something happens in Intercom, your agent can act in Chatter too. This page covers both directions: Intercom's triggers and Chatter's actions are listed here as well.
Do I have to build a connector for Chatter or Intercom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.