Integration

Connect Chaport to Transport for United States

When something happens in Chaport, your agent does the next thing in Transport for United States. Describe it in plain language and the automation is built, tested on every branch and kept running.

Chaport8 triggersChaport12 actionsTransport for United States8 actions

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What do you want Chaport and Transport for United States to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Chaport and Transport for United States

Triggers and actions 8 triggers · 20 actions

Trigger
Chat Closed (instant)
Fires when a chat is closed. Webhook event: chat.closed.
Trigger
Chat Finished
Triggers when chat is finished.
Trigger
Chat Stage Updated (instant)
Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
Trigger
Message Read (instant)
Fires when a message is read. Webhook event: message.read.
Trigger
New Chat Started
Triggers when chat is started.
Trigger
New Message Sent (instant)
Fires when a new message is sent in a chat. Webhook event: message.sent.
Trigger
New Visitor (instant)
Fires when a new visitor is created. Webhook event: visitor.created.
Trigger
Visitor Updated
Triggers when visitor data is updated.
Action
Create an Operator
Adds a new operator to your Chaport account and returns the created operator.
Action
Delete a Message
Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.
Action
Delete an Operator
Removes an operator from your Chaport account.
Action
List Operators
Returns every operator in your Chaport account, with each operator's name, email, role and status.
Action
List Visitors
Returns the visitors in your Chaport account, one page at a time.
Action
Retrieve an Operator
Returns one Chaport operator with their name, email, role, job title and current status.
Action
Retrieve a Visitor
Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.
Action
Retrieve Last Visitor Chat
Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
Action
Send a Message
Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
Action
Update an Operator
Updates a Chaport operator's details. Anything you leave blank keeps its current value.
Action
Update a Visitor
Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
Action
Update Operator Status
Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
Action
Find predictions for multiple stops
Get arrival/departure predictions for a list of route+stop pairs in one call.
Action
Get predictions for stop
Get arrival/departure predictions for a single stop, optionally filtered to one route.
Action
Get route configuration
Get a route's stops, directions, and path geometry.
Action
Get route schedule
Get the published timetable for a route.
Action
List agencies
List the transit agencies available on the NextBus feed.
Action
List routes
List the routes an agency operates.
Action
List service messages
List rider service messages/alerts posted for an agency or route.
Action
List vehicle locations
Get live vehicle GPS locations for a route since a given time.

Each app on its own

The other way round: Transport for United States to Chaport