# Connect Chaport and TouchBasePro

When **Chat Stage Updated (instant)** fires in [Chaport](https://apiant.ai/connections/chaport), your agent runs **Send Smart Email** in [TouchBasePro](https://apiant.ai/connections/touchbasepro), or **New Subscriber** in TouchBasePro to **Send a Message** in Chaport. Describe the whole flow and it is built, tested on every scenario and kept running.

Chaport **8** triggers Chaport **12** actions TouchBasePro **3** triggers TouchBasePro **6** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Chaport and TouchBasePro to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Chaport and TouchBasePro can do together

### From Chaport to TouchBasePro

- When **Chat Stage Updated (instant)** in Chaport then **Send Smart Email** in TouchBasePro
- When **New Chat Started** in Chaport then **Add List** in TouchBasePro

### From TouchBasePro to Chaport

- When **New Subscriber** in TouchBasePro then **Send a Message** in Chaport
- When **Updated Subscriber** in TouchBasePro then **Create an Operator** in Chaport

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Chaport and TouchBasePro

## Triggers and actions 11 triggers · 18 actions

- Trigger

**Chat Closed (instant)**

Fires when a chat is closed. Webhook event: chat.closed.

- Trigger

**Chat Finished**

Triggers when chat is finished.

- Trigger

**Chat Stage Updated (instant)**

Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

- Trigger

**Message Read (instant)**

Fires when a message is read. Webhook event: message.read.

- Trigger

**New Chat Started**

Triggers when chat is started.

- Trigger

**New Message Sent (instant)**

Fires when a new message is sent in a chat. Webhook event: message.sent.

- Trigger

**New Visitor (instant)**

Fires when a new visitor is created. Webhook event: visitor.created.

- Trigger

**Visitor Updated**

Triggers when visitor data is updated.

- Action

**Create an Operator**

Adds a new operator to your Chaport account and returns the created operator.

- Action

**Delete a Message**

Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

- Action

**Delete an Operator**

Removes an operator from your Chaport account.

- Action

**List Operators**

Returns every operator in your Chaport account, with each operator's name, email, role and status.

- Action

**List Visitors**

Returns the visitors in your Chaport account, one page at a time.

- Action

**Retrieve an Operator**

Returns one Chaport operator with their name, email, role, job title and current status.

- Action

**Retrieve a Visitor**

Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

- Action

**Retrieve Last Visitor Chat**

Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

- Action

**Send a Message**

Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

- Action

**Update an Operator**

Updates a Chaport operator's details. Anything you leave blank keeps its current value.

- Action

**Update a Visitor**

Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

- Action

**Update Operator Status**

Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

- Trigger

**New Subscriber**

Triggers when a new subscriber is added to a list.

- Trigger

**Unsubscribed Subscriber**

Triggers when a subscriber unsubscribes from a list.

- Trigger

**Updated Subscriber**

Triggers when an active subscriber on a list is added or has their details changed.

- Action

**Add List**

Creates a new subscriber list in your TouchBasePro account and returns its list id.

- Action

**Add Subscriber**

Adds a subscriber to a TouchBasePro email list, or updates their name and custom fields if they are already on it.

- Action

**Get Subscriber**

Returns a subscriber's details on a list, including their email address, name, active/inactive state and custom field data.

- Action

**Send Smart Email**

Sends a smart transactional email to one or more recipients, filling the email's variables from the data you supply. Returns each recipient with its message ID and status.

- Action

**Unsubscribe Subscriber**

Unsubscribes a subscriber from a TouchBasePro list so they no longer receive campaigns sent to it.

- Action

**Update Subscriber**

Updates an existing subscriber on a list, including their email address, name, custom field values and tracking consent.

## Each app on its own

- [ **Chaport** Chaport is a live chat for websites designed as a modern messenger.](https://apiant.ai/connections/chaport)
- [ **TouchBasePro** TouchBasePro is a email marketing tool to help you create beautiful email campaigns that will transform your...](https://apiant.ai/connections/touchbasepro)

Reviews

## What our customers say

## More from Chaport

- [ **Chaport to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/chaport-to-stripe)
- [ **Chaport to Chatrace** Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger...](https://apiant.ai/connect/chaport-to-chatrace)
- [ **Chaport to keycdn IP Location Finder** Get the IP geolocation data through the simple REST API. All the responses are JSON encoded](https://apiant.ai/connect/chaport-to-keycdn-ip-location-finder)
- [ **Chaport to ProxiedMail** ProxiedMail provides creating email addresses, forwarding and receiving emails with full context.](https://apiant.ai/connect/chaport-to-proxiedmail)
- [ **Chaport to Publica** With Publica, you can sell, share and consume all kinds of digital content directly through a reliable and...](https://apiant.ai/connect/chaport-to-publica)
- [ **Chaport to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/chaport-to-hubspot)

## More into TouchBasePro

- [ **HubSpot to TouchBasePro** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-touchbasepro)
- [ **Salesforce to TouchBasePro** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-touchbasepro)
- [ **Slack to TouchBasePro** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-touchbasepro)
- [ **Google Sheets to TouchBasePro** Google Sheets](https://apiant.ai/connect/google-sheets-to-touchbasepro)
- [ **Gmail to TouchBasePro** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-touchbasepro)
- [ **Google Calendar to TouchBasePro** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-touchbasepro)

Questions

## Chaport and TouchBasePro, answered

###

### What can start an automation from Chaport?

Any of Chaport's 8 triggers in the catalog, including Chat Stage Updated (instant), New Chat Started, New Message Sent (instant) and New Visitor (instant). Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in TouchBasePro when something happens in Chaport?

Any of TouchBasePro's 6 actions, including Send Smart Email, Update Subscriber, Add List and Add Subscriber. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from TouchBasePro to Chaport?

Yes. When something happens in TouchBasePro, your agent can act in Chaport too. This page covers both directions: TouchBasePro's triggers and Chaport's actions are listed here as well.

###

### Do I have to build a connector for Chaport or TouchBasePro?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
