Connect Chaport to seven

Both apps 34Chaport 20seven 14

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

• Action
  Add contact

  Create a contact.

• Action
  Delete contact

  Delete a contact.

• Action
  Get balance

  Retrieve account balance.

• Action
  Get contact

  Retrieve a contact by id.

• Action
  Get Journal

  You can use this endpoint to query the last entries of your logbooks. Each query returns a maximum of 100 entries.

• Action
  List Active Numbers

  lists the account's booked inbound phone numbers. Read-only.

• Action
  List contacts

  Query the contact list.

• Action
  Lookup CNAM

  Query the Caller ID name for any phone number worldwide. Please note that not every phone number has an entry. Since the data is collected from various sources you could get geographical locations, company names/names or the network operator in response.

• Action
  Lookup HLR

  Looks up information regarding home location register for a given phone number.

• Action
  Lookup MNP

  Looks up information regarding mobile number portability for a given phone number.

• Action
  Lookup Number Format

  Query the national and international format of any mobile phone number. In addition, you will receive the corresponding network operator for the phone number as information (without porting information).

• Action
  Send SMS

  Send a SMS to one or more specific number(s).

• Action
  Send Voice

  Converts text to speech, calls the given number and reads it loud.

• Action
  Update contact

  Update a contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.