# Connect Chaport and Reply

When **Chat Stage Updated (instant)** fires in [Chaport](https://apiant.ai/connections/chaport), your agent runs **Add contact list** in [Reply](https://apiant.ai/connections/reply), or **New Email Opened** in Reply to **Send a Message** in Chaport. Describe the whole flow and it is built, tested on every scenario and kept running.

Chaport **8** triggers Chaport **12** actions Reply **7** triggers Reply **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Chaport and Reply to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Chaport and Reply can do together

### From Chaport to Reply

- When **Chat Stage Updated (instant)** in Chaport then **Add contact list** in Reply
- When **New Chat Started** in Chaport then **Add note to contact** in Reply

### From Reply to Chaport

- When **New Email Opened** in Reply then **Send a Message** in Chaport
- When **New Emails Sent** in Reply then **Create an Operator** in Chaport

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Chaport and Reply

## Triggers and actions 15 triggers · 28 actions

- Trigger

**Chat Closed (instant)**

Fires when a chat is closed. Webhook event: chat.closed.

- Trigger

**Chat Finished**

Triggers when chat is finished.

- Trigger

**Chat Stage Updated (instant)**

Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

- Trigger

**Message Read (instant)**

Fires when a message is read. Webhook event: message.read.

- Trigger

**New Chat Started**

Triggers when chat is started.

- Trigger

**New Message Sent (instant)**

Fires when a new message is sent in a chat. Webhook event: message.sent.

- Trigger

**New Visitor (instant)**

Fires when a new visitor is created. Webhook event: visitor.created.

- Trigger

**Visitor Updated**

Triggers when visitor data is updated.

- Action

**Create an Operator**

Adds a new operator to your Chaport account and returns the created operator.

- Action

**Delete a Message**

Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

- Action

**Delete an Operator**

Removes an operator from your Chaport account.

- Action

**List Operators**

Returns every operator in your Chaport account, with each operator's name, email, role and status.

- Action

**List Visitors**

Returns the visitors in your Chaport account, one page at a time.

- Action

**Retrieve an Operator**

Returns one Chaport operator with their name, email, role, job title and current status.

- Action

**Retrieve a Visitor**

Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

- Action

**Retrieve Last Visitor Chat**

Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

- Action

**Send a Message**

Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

- Action

**Update an Operator**

Updates a Chaport operator's details. Anything you leave blank keeps its current value.

- Action

**Update a Visitor**

Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

- Action

**Update Operator Status**

Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

- Trigger

**Inbox Category Set for Reply**

Triggers when an email reply in Reply is given an inbox category, automatically or by a user.

- Trigger

**New Email Opened**

Triggers when a contact opens a tracked email sent from Reply.

- Trigger

**New Emails Sent**

Triggers when Reply sends an email from a sequence step.

- Trigger

**New Link Clicked**

Triggers when a recipient clicks a tracked link in an email sent from Reply.

- Trigger

**New Person Bounce**

Triggers when an email sent from Reply bounces or is rejected by the recipient's mail server.

- Trigger

**New Person Opt Out**

Triggers when a contact opts out of outreach in Reply (unsubscribe link, manual opt-out, or marked Do Not Contact).

- Trigger

**Prospect Finished**

Triggers when a contact's participation in a Reply sequence ends — completed, replied, bounced, opted out, or finished manually.

- Action

**Add contact list**

Creates a new contact list in Reply, optionally shared with your team.

- Action

**Add note to contact**

Adds a note to a contact's timeline in Reply.

- Action

**Add sequence**

Creates a new sequence in Reply with its steps, schedule, sending accounts and settings.

- Action

**Create\Update Person**

Creates a Reply contact, or updates the existing contact with the same email address.

- Action

**Delete contact**

Deletes a contact from your Reply account.

- Action

**Find contacts by criteria**

Returns the contacts that match a search term and/or field rules, optionally scoped to a contact list, sequence or sequence step.

- Action

**Get contact**

Returns one Reply contact by its id, including profile details, owner, opt-out, call and meeting status, stage and custom fields.

- Action

**Get sequence**

Returns one sequence in full: name, status, owner, schedule, settings, connected email and LinkedIn accounts, and its steps.

- Action

**List contact lists**

Returns the contact lists you own plus those shared with your team, optionally filtered by name.

- Action

**List contacts**

Returns your Reply contacts, optionally narrowed to one email address or LinkedIn profile URL.

- Action

**List inbox categories**

Returns the inbox categories you can file conversations under.

- Action

**List Sequence Contacts**

Returns the contacts enrolled in a sequence, with each contact's status, current step, added date, opt-out and call status.

- Action

**List sequences**

Returns the sequences in your Reply account, optionally filtered by status, owner, folder, archive state or name.

- Action

**Mark as Finished**

Marks one or more contacts as finished in every sequence they are in, so they receive no further sequence steps.

- Action

**Remove Person From Campaign**

Removes a contact from a sequence so they stop progressing through it. The contact and their history stay in your Reply account.

- Action

**Send Test Webhook Event**

Sends a test event from an existing Reply webhook subscription to its configured URL.

## Each app on its own

- [ **Chaport** Chaport is a live chat for websites designed as a modern messenger.](https://apiant.ai/connections/chaport)
- [ **Reply** Reply is a sales automation platform that puts outreach on autopilot, while still making each communication...](https://apiant.ai/connections/reply)

Reviews

## What our customers say

## More from Chaport

- [ **Chaport to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/chaport-to-stripe)
- [ **Chaport to Chatrace** Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger...](https://apiant.ai/connect/chaport-to-chatrace)
- [ **Chaport to keycdn IP Location Finder** Get the IP geolocation data through the simple REST API. All the responses are JSON encoded](https://apiant.ai/connect/chaport-to-keycdn-ip-location-finder)
- [ **Chaport to ProxiedMail** ProxiedMail provides creating email addresses, forwarding and receiving emails with full context.](https://apiant.ai/connect/chaport-to-proxiedmail)
- [ **Chaport to Publica** With Publica, you can sell, share and consume all kinds of digital content directly through a reliable and...](https://apiant.ai/connect/chaport-to-publica)
- [ **Chaport to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/chaport-to-hubspot)

## More into Reply

- [ **HubSpot to Reply** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-reply)
- [ **Google Sheets to Reply** Google Sheets](https://apiant.ai/connect/google-sheets-to-reply)
- [ **Gmail to Reply** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-reply)
- [ **Google Calendar to Reply** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-reply)
- [ **Google Drive to Reply** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-reply)
- [ **Mailchimp to Reply** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-reply)

Questions

## Chaport and Reply, answered

###

### What can start an automation from Chaport?

Any of Chaport's 8 triggers in the catalog, including Chat Stage Updated (instant), New Chat Started, New Message Sent (instant) and New Visitor (instant). Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Reply when something happens in Chaport?

Any of Reply's 16 actions, including Create\Update Person, Send Test Webhook Event, Add contact list and Add note to contact. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Reply to Chaport?

Yes. When something happens in Reply, your agent can act in Chaport too. This page covers both directions: Reply's triggers and Chaport's actions are listed here as well.

###

### Do I have to build a connector for Chaport or Reply?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
