Connect Chaport and Redmine

Both apps 35Chaport 20Redmine 15

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

• Trigger
  New tracker

  Triggered every time a new tracker is created.

• Action
  Create Project

  Creates a new project.

• Action
  Create Time Entry

  Logs a time entry against an issue or project.

• Action
  Delete time entry

  Deletes a time entry from Redmine.

• Action
  Delete user

  Permanently deletes a Redmine user account. Requires administrator privileges.

• Action
  Get Issue

  Retrieves a single issue by ID, including journals and attachments.

• Action
  Get Project

  Retrieves a single project by ID or identifier.

• Action
  Get time entry

  Returns a single Redmine time entry by its id, including project, issue, user, activity, hours, comments, date and custom field values.

• Action
  Get user

  Returns a Redmine user's details, optionally with their project memberships, groups and authentication source.

• Action
  List Project Memberships

  Lists the memberships (users and roles) of a project.

• Action
  List Projects

  Lists all projects visible to the authenticated user.

• Action
  List Time Entries

  Lists time entries, optionally filtered by project, issue, or user.

• Action
  List Users

  Lists users (admin only), optionally filtered by status or name.

• Action
  Update Issue

  Updates an existing issue by ID.

• Action
  Update user

  Updates an existing Redmine user's login, name, email, status, notification preferences, groups and custom fields. Requires administrator rights.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.