Connect Chaport and Magento 2.X

Both apps 40Chaport 20Magento 2.X 20

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

• Trigger
  New Customer

  Triggers when a new customer is created.

• Trigger
  New Order

  Triggers when a new order is placed, with its line items.

• Trigger
  New Product

  Triggers when a new product is created.

• Trigger
  New Sales Order Credit Memo

  Triggers when a new credit memo (refund) is created.

• Trigger
  New Sales Order Invoice

  Triggers when a new invoice is created, with its line items.

• Trigger
  New Sales Order Shipment

  Triggers when a new shipment is created, with its line items.

• Action
  Cancel Order

  Cancels an order.

• Action
  Create Category

  Creates a product category.

• Action
  Create Customer

  Creates a customer account in the store.

• Action
  Create Product

  Creates a product in the catalog.

• Action
  Delete Customer

  Deletes a customer.

• Action
  Delete Product

  Deletes a product by SKU.

• Action
  Find Customers

  Finds customers whose field matches a value, such as an email address.

• Action
  Find Orders

  Finds orders whose field matches a value, such as the order number or customer email.

• Action
  Find Products

  Finds products whose field matches a value, such as a name.

• Action
  Get Category

  Returns one category by ID.

• Action
  Get Customer

  Returns one customer by ID.

• Action
  Get Order

  Returns one order with its line items.

• Action
  Get Product

  Returns one product by SKU.

• Action
  Update Product

  Updates a product's details by SKU.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.