Integration
Connect Chaport and Jira Software Cloud
When something happens in Chaport or Jira Software Cloud, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Chaport and Jira Software Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Chaport and Jira Software Cloud can do together
From Chaport to Jira Software Cloud
When Chat Stage Updated (instant) in Chaport
then Add Attachment to Issue in Jira Software Cloud
From Jira Software Cloud to Chaport
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Chaport and Jira Software Cloud
Triggers and actions 12 triggers · 28 actions
- Chat Closed (instant)
Fires when a chat is closed. Webhook event: chat.closed.
- Chat Finished
Triggers when chat is finished.
- Chat Stage Updated (instant)
Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
- Message Read (instant)
Fires when a message is read. Webhook event: message.read.
- New Chat Started
Triggers when chat is started.
- New Message Sent (instant)
Fires when a new message is sent in a chat. Webhook event: message.sent.
- New Visitor (instant)
Fires when a new visitor is created. Webhook event: visitor.created.
- Visitor Updated
Triggers when visitor data is updated.
- Create an Operator
Adds a new operator to your Chaport account and returns the created operator.
- Delete a Message
Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.
- Delete an Operator
Removes an operator from your Chaport account.
- List Operators
Returns every operator in your Chaport account, with each operator's name, email, role and status.
- List Visitors
Returns the visitors in your Chaport account, one page at a time.
- Retrieve an Operator
Returns one Chaport operator with their name, email, role, job title and current status.
- Retrieve a Visitor
Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.
- Retrieve Last Visitor Chat
Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
- Send a Message
Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
- Update an Operator
Updates a Chaport operator's details. Anything you leave blank keeps its current value.
- Update a Visitor
Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
- Update Operator Status
Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
- Issue Status Changed
Triggered when an issue's status changes
- New Issue
Triggered when a new issue is created in Jira.
- New Issue (Via JQL)
Triggered when a new issue matching your JQL query is created.
- Updated Issue
Triggered when an issue is created or updated.
- Add Attachment to Issue
Uploads a file (fetched from a URL) and attaches it to a Jira issue.
- Add Comment to Issue
Adds a new comment to an issue.
- Add Watcher to Issue
Adds a user as a watcher of a Jira issue.
- Add Work Log to Issue
Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site.
- Create Issue
Creates a new issue.
- Delete Form
Deletes a form from a Jira issue.
- Find Issue
Returns the issues in a project whose summary matches the specified text, newest first.
- Find Issue by Key
Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values.
- Find Issues by Filter
Returns the issues matched by a saved Jira filter.
- Find Issues (Via JQL)
Returns the Jira issues that match a JQL query.
- Find Project
Returns up to 50 Jira projects whose key or name contains the search text.
- Find User
Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches.
- Get Attachment Content
Downloads the file content of a Jira issue attachment.
- Link Issues
Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue.
- List Issue Forms
Returns the forms attached to a Jira issue.
- Update Issue
Updates an existing issue.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Chaport and Jira Software Cloud, answered
What can start an automation from Chaport?
Any of Chaport's 8 triggers in the catalog, including Chat Stage Updated (instant), New Chat Started, New Message Sent (instant) and New Visitor (instant). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Jira Software Cloud when something happens in Chaport?
Any of Jira Software Cloud's 16 actions, including Create Issue, Update Issue, Add Attachment to Issue and Add Comment to Issue. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Jira Software Cloud to Chaport?
Yes. When something happens in Jira Software Cloud, your agent can act in Chaport too. This page covers both directions: Jira Software Cloud's triggers and Chaport's actions are listed here as well.
Do I have to build a connector for Chaport or Jira Software Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.