Integration

Connect Chaport to Human Approval - HITL Platform

When something happens in Chaport, your agent does the next thing in Human Approval - HITL Platform. Describe it in plain language and the automation is built, tested on every branch and kept running.

Chaport8 triggersChaport12 actionsHuman Approval - HITL Platform9 actions

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What do you want Chaport and Human Approval - HITL Platform to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Chaport and Human Approval - HITL Platform

Triggers and actions 8 triggers · 21 actions

Trigger
Chat Closed (instant)
Fires when a chat is closed. Webhook event: chat.closed.
Trigger
Chat Finished
Triggers when chat is finished.
Trigger
Chat Stage Updated (instant)
Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
Trigger
Message Read (instant)
Fires when a message is read. Webhook event: message.read.
Trigger
New Chat Started
Triggers when chat is started.
Trigger
New Message Sent (instant)
Fires when a new message is sent in a chat. Webhook event: message.sent.
Trigger
New Visitor (instant)
Fires when a new visitor is created. Webhook event: visitor.created.
Trigger
Visitor Updated
Triggers when visitor data is updated.
Action
Create an Operator
Adds a new operator to your Chaport account and returns the created operator.
Action
Delete a Message
Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.
Action
Delete an Operator
Removes an operator from your Chaport account.
Action
List Operators
Returns every operator in your Chaport account, with each operator's name, email, role and status.
Action
List Visitors
Returns the visitors in your Chaport account, one page at a time.
Action
Retrieve an Operator
Returns one Chaport operator with their name, email, role, job title and current status.
Action
Retrieve a Visitor
Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.
Action
Retrieve Last Visitor Chat
Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
Action
Send a Message
Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
Action
Update an Operator
Updates a Chaport operator's details. Anything you leave blank keeps its current value.
Action
Update a Visitor
Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
Action
Update Operator Status
Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
Action
Add Loop
Create a new approval loop (a queue of approvers). POST /loops
Action
Create Decision Request
Sends a decision request to the HITL system and waits for a human response via callback
Action
Delete Loop
Delete an approval loop. DELETE /loops/{id}
Action
Delete Request
Cancel a pending decision request. DELETE /requests/{id}
Action
Find Request Status
Find the current status and details of a HITL request
Action
Get Loop
Get an approval loop by ID. GET /loops/{id}
Action
List Loops
List the user's approval loops. GET /loops
Action
List Requests
List the user's decision requests. GET /requests
Action
Update Loop
Update an approval loop's settings. PUT /loops/{id}

Each app on its own

The other way round: Human Approval - HITL Platform to Chaport