Connect Chaport to Gladia

Both apps 27Chaport 20Gladia 7

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

• Action
  Create Transcription

  Sends an audio or video file to Gladia for transcription and returns the job id you use to collect the finished transcript.

• Action
  Delete transcription

  Deletes a transcription job and its result from your Gladia account.

• Action
  Download transcription audio

  Downloads the original audio file that was submitted for a Gladia transcription job.

• Action
  Get transcription

  Returns a Gladia transcription job, including its status and, once finished, the full transcript.

• Action
  Initiate a live transcription session

  Starts a Gladia live transcription session and returns the websocket address to stream audio to.

• Action
  List transcriptions

  Returns the transcription jobs in your Gladia account, optionally filtered by date, status or your own metadata.

• Action
  Upload File

  Uploads an audio or video file to Gladia and returns the Gladia URL to transcribe it from.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.