Connect Chaport and eSputnik

Both apps 34Chaport 20eSputnik 14

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

• Trigger
  New Contact

  Triggered when a new contact is created in eSputnik, optionally limited to contacts matching the details you enter.

• Trigger
  New Contact in Segment

  Triggers when a contact is added to the eSputnik segment you choose.

• Action
  Add contact to segment

  Adds one or more contacts to a static segment in eSputnik, identified by contact IDs or external customer IDs.

• Action
  Add emails to unsubscribed list

  Adds one or more email addresses to the eSputnik list of unsubscribed contacts.

• Action
  Add/Update Contact

  Adds a new contact or updates the existing matching contact, including its channels, address and additional fields, and returns the contact's ID.

• Action
  Delete contact

  Deletes a contact by its eSputnik contact ID, optionally erasing all of the contact's data permanently.

• Action
  Delete contact from segment

  Removes one or more contacts from a static segment, identified by their eSputnik contact IDs or external customer IDs.

• Action
  Find contacts

  Returns up to 500 contacts that match the specified external ID, email address, phone number, first name or last name.

• Action
  Get contact

  Returns an eSputnik contact by ID, including its channels, address, segments and additional field values. An error occurs if the contact is not found.

• Action
  List segments

  Returns the contact segments in the eSputnik account, optionally narrowed by name, with each segment's id, name and type.

• Action
  Send Email

  Sends an email message to one or more recipients. A new contact is created for any address that does not already exist in eSputnik.

• Action
  Send Event

  Sends a backend event for a contact to eSputnik, where it can start workflows and supply dynamic content for messages.

• Action
  Send Viber message

  Sends a Viber message to a list of phone numbers or to a segment, and returns the queueing result for each recipient. A new contact is created for a phone number that does not exist yet.

• Action
  Subscribe Contact

  Subscribes a contact through a double opt-in flow, creating an unconfirmed contact if none exists or updating the existing one, and returns the contact's ID and email subscription status.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.