Connect Chaport and Easyship

Both apps 35Chaport 20Easyship 15

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

• Trigger
  Shipment Updated

  Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.

• Action
  Add address

  Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.

• Action
  Add product

  Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.

• Action
  Add return shipment

  Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.

• Action
  Add tracking

  Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.

• Action
  Create a Shipment

  Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.

• Action
  Delete shipment

  Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.

• Action
  Find a Shipment

  Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.

• Action
  Get shipment

  Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.

• Action
  Get shipping rates

  Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.

• Action
  Get tracking

  Returns a single tracking record, including its courier, status, tracking number and tracking page link.

• Action
  List addresses

  Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.

• Action
  List couriers

  Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.

• Action
  List products

  Returns the products saved in your Easyship account, optionally filtered by SKU or category.

• Action
  Update shipment

  Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.