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Triggers and actions 8 triggers · 40 actions
Trigger
Chat Closed (instant)Fires when a chat is closed. Webhook event: chat.closed.
Trigger
Chat FinishedTriggers when chat is finished.
Trigger
Chat Stage Updated (instant)Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
Trigger
Message Read (instant)Fires when a message is read. Webhook event: message.read.
Trigger
New Chat StartedTriggers when chat is started.
Trigger
New Message Sent (instant)Fires when a new message is sent in a chat. Webhook event: message.sent.
Trigger
New Visitor (instant)Fires when a new visitor is created. Webhook event: visitor.created.
Trigger
Visitor UpdatedTriggers when visitor data is updated.
Action
Create an OperatorAdds a new operator to your Chaport account and returns the created operator.
Action
Delete a MessageDeletes one message from a Chaport chat. Identify the visitor and the message you want removed.
Action
Delete an OperatorRemoves an operator from your Chaport account.
Action
List OperatorsReturns every operator in your Chaport account, with each operator's name, email, role and status.
Action
List VisitorsReturns the visitors in your Chaport account, one page at a time.
Action
Retrieve an OperatorReturns one Chaport operator with their name, email, role, job title and current status.
Action
Retrieve a VisitorReturns one Chaport visitor with their name, contact details, notes and any custom data held about them.
Action
Retrieve Last Visitor ChatReturns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
Action
Send a MessagePosts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
Action
Update an OperatorUpdates a Chaport operator's details. Anything you leave blank keeps its current value.
Action
Update a VisitorUpdates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
Action
Update Operator StatusSets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
Action
Add ConfigCreate a new config within a product. POST /v1/products/{productId}/configs
Action
Add FlagCreate a new feature flag or setting within a config. POST /v1/configs/{configId}/settings
Action
Add SegmentCreate a new segment within a product. POST /v1/products/{productId}/segments
Action
Add TagCreate a new tag within a product. POST /v1/products/{productId}/tags
Action
Delete ConfigDelete a config. DELETE /v1/configs/{configId}
Action
Delete FlagDelete a feature flag or setting. DELETE /v1/settings/{settingId}
Action
Delete SegmentDelete a segment. DELETE /v1/segments/{segmentId}
Action
Delete TagDelete a tag. DELETE /v1/tags/{tagId}
Action
Get ConfigGet a single config by id. GET /v1/configs/{configId}
Action
Get EnvironmentGet a single environment by id. GET /v1/environments/{environmentId}
Action
Get FlagGet a single feature flag or setting by id. GET /v1/settings/{settingId}
Action
Get Flag valueGet the current served value of a feature flag or setting in an environment. GET /v1/settings/{settingKeyOrId}/value
Action
Get ProductGet a single product by id. GET /v1/products/{productId}
Action
Get SegmentGet a single segment by id. GET /v1/segments/{segmentId}
Action
Get TagGet a single tag by id. GET /v1/tags/{tagId}
Action
List ConfigsList all configs (SDK config bundles) within a product. GET /v1/products/{productId}/configs
Action
List EnvironmentsList all environments within a product. GET /v1/products/{productId}/environments
Action
List FlagsList all feature flags and settings within a config. GET /v1/configs/{configId}/settings
Action
List OrganizationsList all organizations the caller has access to. GET /v1/organizations
Action
List ProductsList all products the caller has access to. GET /v1/products
Action
List SegmentsList all segments within a product. GET /v1/products/{productId}/segments
Action
List TagsList all tags within a product. GET /v1/products/{productId}/tags
Action
Update ConfigUpdate a config's name/description/order. PUT /v1/configs/{configId}
Action
Update EnvironmentUpdate an environment's name/color/description. PUT /v1/environments/{environmentId}
Action
Update FlagUpdate a feature flag or setting's metadata (name, hint, tags). PATCH /v1/settings/{settingId}
Action
Update Flag valueUpdate (turn on/off, change served value or targeting) a feature flag or setting's value in an environment. PATCH /v1/settings/{settingKeyOrId}/value
Action
Update SegmentUpdate a segment's name/rules. PUT /v1/segments/{segmentId}
Action
Update TagUpdate a tag's name/color. PUT /v1/tags/{tagId}
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.