Integration
Connect Chaport and Concord CLM
When Chat Stage Updated (instant) fires in Chaport, your agent runs Create a New Document From a Template in Concord CLM, or New agreement in Concord CLM to Send a Message in Chaport. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Chaport and Concord CLM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Chaport and Concord CLM can do together
From Chaport to Concord CLM
When Chat Stage Updated (instant) in Chaport
then Create a New Document From a Template in Concord CLM
When New Chat Started in Chaport
then Create an Executed Document in Concord CLM
From Concord CLM to Chaport
When New agreement in Concord CLM
then Send a Message in Chaport
When New agreement in Concord CLM
then Create an Operator in Chaport
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Chaport and Concord CLM
Triggers and actions 9 triggers · 30 actions
Trigger
Chat Closed (instant)Fires when a chat is closed. Webhook event: chat.closed.
Trigger
Chat FinishedTriggers when chat is finished.
Trigger
Chat Stage Updated (instant)Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
Trigger
Message Read (instant)Fires when a message is read. Webhook event: message.read.
Trigger
New Chat StartedTriggers when chat is started.
Trigger
New Message Sent (instant)Fires when a new message is sent in a chat. Webhook event: message.sent.
Trigger
New Visitor (instant)Fires when a new visitor is created. Webhook event: visitor.created.
Trigger
Visitor UpdatedTriggers when visitor data is updated.
Action
Create an OperatorAdds a new operator to your Chaport account and returns the created operator.
Action
Delete a MessageDeletes one message from a Chaport chat. Identify the visitor and the message you want removed.
Action
Delete an OperatorRemoves an operator from your Chaport account.
Action
List OperatorsReturns every operator in your Chaport account, with each operator's name, email, role and status.
Action
List VisitorsReturns the visitors in your Chaport account, one page at a time.
Action
Retrieve an OperatorReturns one Chaport operator with their name, email, role, job title and current status.
Action
Retrieve a VisitorReturns one Chaport visitor with their name, contact details, notes and any custom data held about them.
Action
Retrieve Last Visitor ChatReturns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
Action
Send a MessagePosts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
Action
Update an OperatorUpdates a Chaport operator's details. Anything you leave blank keeps its current value.
Action
Update a VisitorUpdates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
Action
Update Operator StatusSets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
Trigger
New agreementTriggers when a new agreement appears in the selected Concord organization.
Action
Add agreementCreates a new agreement in a Concord organization, either as a blank draft, template or contract, or from an existing template or contract. Returns the new agreement's identifiers.
Action
Add attachmentUploads a file and attaches it to a Concord agreement, and returns the ID of the new attachment.
Action
Add folderCreates a new folder inside an existing folder of a Concord organization and returns the new folder.
Action
Add member to agreementInvites a person to an agreement by email with the chosen permission level and sends them an invitation message. Returns the agreement's id, unique identifier and status.
Action
Create a New Document From a TemplateCreates a new Concord document from an automated template, filling in its variables and optionally inviting people to it.
Action
Create an Executed DocumentCreates an agreement in Concord with the status of an executed contract, rather than a draft or template. Returns the new agreement's identifiers.
Action
Create webhook - Document Fully ApprovedCreates a Concord webhook integration that calls the given URL when an agreement is fully approved.
Action
Create webhook - Document Fully SignedCreates a Concord webhook integration that calls the given address when an agreement is fully signed.
Action
Create webhook - Signature ProvidedCreates a Concord webhook integration that calls the given address whenever a new signature is added to an agreement.
Action
Delete agreementPermanently deletes an agreement from a Concord organization.
Action
Get agreementReturns one Concord agreement by its UID, including its title, status, folder, tags, permission and creation details. An error occurs if the agreement is not found.
Action
List agreementsReturns the agreements in a Concord organization's inbox, filtered by stage and optionally by creator, tags, dates, parties and search text.
Action
List automated templatesReturns the automated templates available in a Concord organization, with each template's id, title and description.
Action
List foldersReturns the folder tree of a Concord organization: the root folder with its nested subfolders, access settings and document counts.
Action
List organizationsReturns every Concord organization the connected user belongs to, including each organization's name, subscription, and the user's role in it.
Action
Move agreementMoves an agreement into a different folder in a Concord organization.
Action
Request signatureRequests signatures on an agreement from its signers. Colleagues are added to the agreement, external signers are emailed an invitation, and when a signing order is enabled the request goes to the next signer in that order.
Action
Update agreementUpdates the status of an existing Concord agreement, setting it to Signing or Broken.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Chaport and Concord CLM, answered
What can start an automation from Chaport?
Any of Chaport's 8 triggers in the catalog, including Chat Stage Updated (instant), New Chat Started, New Message Sent (instant) and New Visitor (instant). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Concord CLM when something happens in Chaport?
Any of Concord CLM's 18 actions, including Create a New Document From a Template, Create an Executed Document, Create webhook - Document Fully Approved and Create webhook - Document Fully Signed. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Concord CLM to Chaport?
Yes. When something happens in Concord CLM, your agent can act in Chaport too. This page covers both directions: Concord CLM's triggers and Chaport's actions are listed here as well.
Do I have to build a connector for Chaport or Concord CLM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Chaport and Concord CLM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.