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What do you want Chaport and BotMape to do together?
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Triggers and actions 9 triggers ยท 20 actions
Trigger
Chat Closed (instant)Fires when a chat is closed. Webhook event: chat.closed.
Trigger
Chat FinishedTriggers when chat is finished.
Trigger
Chat Stage Updated (instant)Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
Trigger
Message Read (instant)Fires when a message is read. Webhook event: message.read.
Trigger
New Chat StartedTriggers when chat is started.
Trigger
New Message Sent (instant)Fires when a new message is sent in a chat. Webhook event: message.sent.
Trigger
New Visitor (instant)Fires when a new visitor is created. Webhook event: visitor.created.
Trigger
Visitor UpdatedTriggers when visitor data is updated.
Action
Create an OperatorAdds a new operator to your Chaport account and returns the created operator.
Action
Delete a MessageDeletes one message from a Chaport chat. Identify the visitor and the message you want removed.
Action
Delete an OperatorRemoves an operator from your Chaport account.
Action
List OperatorsReturns every operator in your Chaport account, with each operator's name, email, role and status.
Action
List VisitorsReturns the visitors in your Chaport account, one page at a time.
Action
Retrieve an OperatorReturns one Chaport operator with their name, email, role, job title and current status.
Action
Retrieve a VisitorReturns one Chaport visitor with their name, contact details, notes and any custom data held about them.
Action
Retrieve Last Visitor ChatReturns a visitor's most recent Chaport chat, including its stage, operators and โ when asked for โ the transcript.
Action
Send a MessagePosts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
Action
Update an OperatorUpdates a Chaport operator's details. Anything you leave blank keeps its current value.
Action
Update a VisitorUpdates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
Action
Update Operator StatusSets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
Trigger
New Lead CapturedTriggers when a new lead is captured โ either from a chat conversation or added manually.
Action
Add agentCreate a new AI agent with custom configuration and personality. POST /api/chatbots
Action
Add knowledge base entryAdd training content (FAQ, documentation, policies) to an AI agent; auto-embedded. POST /api/chatbots/:chatbotId/knowledge
Action
Create LeadCreates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically.
Action
Delete knowledge base entryRemove a specific knowledge entry from an AI agent's training data. DELETE /api/chatbots/:chatbotId/knowledge/:knowledgeId
Action
Get agentRetrieve detailed information about a specific AI agent by ID. GET /api/chatbots/:id
Action
List agentsGet all AI agents owned by the authenticated user with their configurations. GET /api/chatbots
Action
List knowledge base entriesRetrieve all knowledge base entries that train an AI agent's responses. GET /api/chatbots/:chatbotId/knowledge
Action
Update agentUpdate an existing AI agent's configuration, personality, or appearance. PUT /api/chatbots/:id
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.