--- title: "Connect Channels to Syften - APIANT.ai" description: "When \"New Call Finished\" fires in Channels, your agent runs \"Update filters\" in Syften." canonical: "https://apiant.ai/connect/channels-to-syften" --- # Connect Channels to Syften When **New Call Finished** fires in [Channels](https://apiant.ai/connections/channels), your agent runs **Update filters** in [Syften](https://apiant.ai/connections/syften). Describe the whole flow and it is built, tested on every scenario and kept running. Channels **2** triggers Channels **9** actions Syften **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Channels and Syften to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Channels can start in Syften - When **New Call Finished** in Channels then **Update filters** in Syften - When **New Voicemail Left **in Channels then **Get account info** in Syften Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Channels and Syften ## Triggers and actions 2 triggers · 15 actions - Trigger **New Call Finished** Triggers when a call is finished. - Trigger **New Voicemail Left** - Action **Add note to contact** Add a note to a contact's history. - Action **Add number to do-not-call list** Block a phone number by adding it to the Do Not Call list. - Action **Create New Contact** Creates a new Contact in your Channels account. - Action **Delete contact** Delete a contact by id. - Action **Delete number from do-not-call list** Unblock a phone number by removing it from the Do Not Call list. - Action **Get account balance** Retrieve the account's current finance balance. - Action **Get contact** Retrieve a single contact by id. - Action **List contacts** List all contacts on the account. - Action **Update contact** Update an existing contact's fields. - Action **Find mentions in archive** Searches Syften's public conversation archive (Reddit, Hacker News, forums, Bluesky and other supported communities) with one Syften filter and returns the matching mentions. - Action **Get account info** Returns the Syften account's metadata, subscription plan, usage stats, and quota counters. - Action **Get account settings** Returns the Syften account's monitoring and delivery settings, including filters, options, Slack, RSS and API configuration. API and RSS tokens are redacted. - Action **Get filters** Returns the account's monitoring filters and lint diagnostics grouped by source, plus the ignored communities. - Action **List mentions** Returns recent mentions matched by your Syften filters, newest first (up to 100 per call). - Action **Update filters** Replaces the filters in the source groups you supply (Communities, Web, Twitter/X, YouTube, LinkedIn, Facebook). Groups you leave blank keep their current filters. All changes are saved together. ## Each app on its own - [ **Channels** Channels is a data-driven phone system that lets you make and take calls directly in the browser.](https://apiant.ai/connections/channels) - [ **Syften** Syften is a keyword monitor and notifier. It will alert you whenever one of your keywords is mentioned on...](https://apiant.ai/connections/syften) Reviews ## What our customers say ## More from Channels - [ **Channels to Dappier** Dappier is a AI platform that provides access to real-time data models.](https://apiant.ai/connect/channels-to-dappier) - [ **Channels to Karlia** Karlia is the first CRM software to integrate your complete mailboxes with tracking, scheduled mailings...](https://apiant.ai/connect/channels-to-karlia) - [ **Channels to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/channels-to-hubspot) - [ **Channels to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/channels-to-salesforce) - [ **Channels to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/channels-to-slack) - [ **Channels to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/channels-to-google-sheets) ## More into Syften - [ **HubSpot to Syften** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-syften) - [ **Salesforce to Syften** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-syften) - [ **Slack to Syften** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-syften) - [ **Google Sheets to Syften** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-syften) - [ **Gmail to Syften** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-syften) - [ **Google Calendar to Syften** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-syften) Questions ## Channels and Syften, answered ### ### What can start an automation from Channels? Any of Channels's 2 triggers in the catalog, including New Call Finished and New Voicemail Left. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Syften when something happens in Channels? Any of Syften's 6 actions, including Update filters, Get account info, Get account settings and Get filters. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Syften to Channels? Syften has no triggers in the catalog today, so automations start in Channels. If you need the other direction, ask: your agent reads Syften's API documentation and adds it. ### ### Do I have to build a connector for Channels or Syften? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Channels and Syften without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.