--- title: "Connect Channels and Pretix - APIANT.ai" description: "When \"New Call Finished\" fires in Channels, your agent runs \"Add order\" in Pretix, or \"New order\" in Pretix to \"Add note to contact\" in Channels." canonical: "https://apiant.ai/connect/channels-to-pretix" --- # Connect Channels and Pretix When **New Call Finished** fires in [Channels](https://apiant.ai/connections/channels), your agent runs **Add order** in [Pretix](https://apiant.ai/connections/pretix), or **New order** in Pretix to **Add note to contact** in Channels. Describe the whole flow and it is built, tested on every scenario and kept running. Channels **2** triggers Channels **9** actions Pretix **1** trigger Pretix **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Channels and Pretix to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Channels and Pretix can do together ### From Channels to Pretix - When **New Call Finished** in Channels then **Add order** in Pretix - When **New Voicemail Left **in Channels then **Get order** in Pretix ### From Pretix to Channels - When **New order** in Pretix then **Add note to contact** in Channels - When **New order** in Pretix then **Create New Contact** in Channels Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Channels and Pretix ## Triggers and actions 3 triggers · 20 actions - Trigger **New Call Finished** Triggers when a call is finished. - Trigger **New Voicemail Left** - Action **Add note to contact** Add a note to a contact's history. - Action **Add number to do-not-call list** Block a phone number by adding it to the Do Not Call list. - Action **Create New Contact** Creates a new Contact in your Channels account. - Action **Delete contact** Delete a contact by id. - Action **Delete number from do-not-call list** Unblock a phone number by removing it from the Do Not Call list. - Action **Get account balance** Retrieve the account's current finance balance. - Action **Get contact** Retrieve a single contact by id. - Action **List contacts** List all contacts on the account. - Action **Update contact** Update an existing contact's fields. - Trigger **New order** Triggered when a new order is placed for a Pretix event. - Action **Add event** Creates a new event under a pretix organizer. Events are always created as not live; add quotas and payment methods before going live. - Action **Add order** Creates a new order in a pretix event, e.g. to import attendees from an external source. - Action **Add voucher** Creates a new voucher in a pretix event. - Action **Add waiting list entry** Adds a person to the waiting list for a product of a Pretix event. - Action **Get order** Returns one order of an event, identified by its order code, including positions, fees, payments, refunds and invoice address. - Action **Get voucher** Returns one voucher of an event with its code, usage limit and tag. - Action **Get waiting list entry** Returns one waiting list entry of an event: the email address and the product it waits for. - Action **List events** Returns all events of an organizer, optionally filtered. - Action **List items** Returns the items (products) of a Pretix event, optionally filtered by name, category, active, admission, tax rate or free-price flag. - Action **List order positions** Lists the order positions (tickets and products) within an event, with optional filters. - Action **List orders** /api/v1/organizers/{organizer}/events/{event}/orders/ - list orders of an event. ## Each app on its own - [ **Channels** Channels is a data-driven phone system that lets you make and take calls directly in the browser.](https://apiant.ai/connections/channels) - [ **Pretix** Event ticketing platform for online ticket sales, check-in, box office, and access control at events.](https://apiant.ai/connections/pretix) Reviews ## What our customers say ## More from Channels - [ **Channels to Dappier** Dappier is a AI platform that provides access to real-time data models.](https://apiant.ai/connect/channels-to-dappier) - [ **Channels to Karlia** Karlia is the first CRM software to integrate your complete mailboxes with tracking, scheduled mailings...](https://apiant.ai/connect/channels-to-karlia) - [ **Channels to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/channels-to-hubspot) - [ **Channels to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/channels-to-salesforce) - [ **Channels to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/channels-to-slack) - [ **Channels to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/channels-to-google-sheets) ## More into Pretix - [ **HubSpot to Pretix** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pretix) - [ **Google Sheets to Pretix** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-pretix) - [ **Gmail to Pretix** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pretix) - [ **Google Calendar to Pretix** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pretix) - [ **Google Drive to Pretix** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-pretix) - [ **Mailchimp to Pretix** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pretix) Questions ## Channels and Pretix, answered ### ### What can start an automation from Channels? Any of Channels's 2 triggers in the catalog, including New Call Finished and New Voicemail Left. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pretix when something happens in Channels? Any of Pretix's 11 actions, including Add event, Add order, Add voucher and Add waiting list entry. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pretix to Channels? Yes. When something happens in Pretix, your agent can act in Channels too. This page covers both directions: Pretix's triggers and Channels's actions are listed here as well. ### ### Do I have to build a connector for Channels or Pretix? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Channels and Pretix without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.