--- title: "Connect Channels and Cisco Spark - APIANT.ai" description: "When \"New Call Finished\" fires in Channels, your agent runs \"Add message\" in Cisco Spark." canonical: "https://apiant.ai/connect/channels-to-cisco-spark" --- # Connect Channels and Cisco Spark When **New Call Finished** fires in [Channels](https://apiant.ai/connections/channels), your agent runs **Add message** in [Cisco Spark](https://apiant.ai/connections/cisco-spark), or **New membership** in Cisco Spark to **Add note to contact** in Channels. Describe the whole flow and it is built, tested on every scenario and kept running. Channels **2** triggers Channels **9** actions Cisco Spark **3** triggers Cisco Spark **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Channels and Cisco Spark to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Channels and Cisco Spark can do together ### From Channels to Cisco Spark - When **New Call Finished** in Channels then **Add message** in Cisco Spark - When **New Voicemail Left **in Channels then **Find people by email or name** in Cisco Spark ### From Cisco Spark to Channels - When **New membership** in Cisco Spark then **Add note to contact** in Channels - When **New message** in Cisco Spark then **Create New Contact** in Channels Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Channels and Cisco Spark ## Triggers and actions 5 triggers ยท 25 actions - Trigger **New Call Finished** Triggers when a call is finished. - Trigger **New Voicemail Left** - Action **Add note to contact** Add a note to a contact's history. - Action **Add number to do-not-call list** Block a phone number by adding it to the Do Not Call list. - Action **Create New Contact** Creates a new Contact in your Channels account. - Action **Delete contact** Delete a contact by id. - Action **Delete number from do-not-call list** Unblock a phone number by removing it from the Do Not Call list. - Action **Get account balance** Retrieve the account's current finance balance. - Action **Get contact** Retrieve a single contact by id. - Action **List contacts** List all contacts on the account. - Action **Update contact** Update an existing contact's fields. - Trigger **New membership** Triggers when someone joins a Webex space you are in, or you are added to a space. - Trigger **New message** Triggers when a new message is posted in a Webex space the connected account can see. - Trigger **New space** Triggers when a new Webex space is created. - Action **Add membership** Adds a person to a Webex space, by person ID or email, optionally as a moderator. - Action **Add message** Posts a message to a Webex space, or as a direct message to a person, with optional text, markdown, file and card attachments. - Action **Add space** Creates a new Webex space, optionally inside a team. - Action **Add team** Creates a new team in Webex. - Action **Delete membership** Removes a person from a Webex space by deleting their membership. - Action **Delete message** Deletes a message from a Webex space. - Action **Delete space** Deletes a Webex space (room) by its ID. - Action **Find people by email or name** Finds Webex people by email address or display name and returns the matching people. - Action **Get message** Returns the details of a single Webex message, including its text, sender, space and attachments. - Action **Get person** Returns the details of a Webex person, such as their name, emails and status, by their person ID. - Action **Get space** Returns the details of a Webex space, such as its title, type and when it was created. - Action **List memberships** Returns the memberships of a Webex space, or your own memberships, optionally filtered by person. - Action **List messages** Returns the messages posted in a Webex space, optionally filtered to a thread, mentions, or a point in time. - Action **List spaces** Returns the Webex spaces you belong to, optionally filtered by team or space type. - Action **List teams** Returns the Webex teams you belong to. - Action **Update space** Updates a Webex space's title, description, moderation, visibility and other settings. ## Each app on its own - [ **Channels** Channels is a data-driven phone system that lets you make and take calls directly in the browser.](https://apiant.ai/connections/channels) - [ **Cisco Spark** Team Collaboration Software](https://apiant.ai/connections/cisco-spark) Reviews ## What our customers say ## More from Channels - [ **Channels to Dappier** Dappier is a AI platform that provides access to real-time data models.](https://apiant.ai/connect/channels-to-dappier) - [ **Channels to Karlia** Karlia is the first CRM software to integrate your complete mailboxes with tracking, scheduled mailings...](https://apiant.ai/connect/channels-to-karlia) - [ **Channels to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/channels-to-hubspot) - [ **Channels to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/channels-to-salesforce) - [ **Channels to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/channels-to-slack) - [ **Channels to Google Sheets** Google Sheets](https://apiant.ai/connect/channels-to-google-sheets) ## More into Cisco Spark - [ **ActiveCampaign to Cisco Spark** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-cisco-spark) - [ **Airtable to Cisco Spark** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-cisco-spark) - [ **Asana to Cisco Spark** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-cisco-spark) - [ **Brevo to Cisco Spark** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-cisco-spark) - [ **Calendly to Cisco Spark** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-cisco-spark) - [ **Capsule CRM to Cisco Spark** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-cisco-spark) Questions ## Channels and Cisco Spark, answered ### ### What can start an automation from Channels? Any of Channels's 2 triggers in the catalog, including New Call Finished and New Voicemail Left. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Cisco Spark when something happens in Channels? Any of Cisco Spark's 16 actions, including Update space, Add membership, Add message and Add space. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Cisco Spark to Channels? Yes. When something happens in Cisco Spark, your agent can act in Channels too. This page covers both directions: Cisco Spark's triggers and Channels's actions are listed here as well. ### ### Do I have to build a connector for Channels or Cisco Spark? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Channels and Cisco Spark without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.