--- title: "Connect Channels and Chatter - APIANT.ai" description: "When \"New Call Finished\" fires in Channels, your agent runs \"Create Post\" in Chatter, or \"New Group\" in Chatter to \"Add note to contact\" in Channels." canonical: "https://apiant.ai/connect/channels-to-chatter" --- # Connect Channels and Chatter When **New Call Finished** fires in [Channels](https://apiant.ai/connections/channels), your agent runs **Create Post** in [Chatter](https://apiant.ai/connections/chatter), or **New Group** in Chatter to **Add note to contact** in Channels. Describe the whole flow and it is built, tested on every scenario and kept running. Channels **2** triggers Channels **9** actions Chatter **2** triggers Chatter **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Channels and Chatter to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Channels and Chatter can do together ### From Channels to Chatter - When **New Call Finished** in Channels then **Create Post** in Chatter - When **New Voicemail Left **in Channels then **Create Post in Group** in Chatter ### From Chatter to Channels - When **New Group** in Chatter then **Add note to contact** in Channels - When **New Post** in Chatter then **Create New Contact** in Channels Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Channels and Chatter ## Triggers and actions 4 triggers · 28 actions - Trigger **New Call Finished** Triggers when a call is finished. - Trigger **New Voicemail Left** - Action **Add note to contact** Add a note to a contact's history. - Action **Add number to do-not-call list** Block a phone number by adding it to the Do Not Call list. - Action **Create New Contact** Creates a new Contact in your Channels account. - Action **Delete contact** Delete a contact by id. - Action **Delete number from do-not-call list** Unblock a phone number by removing it from the Do Not Call list. - Action **Get account balance** Retrieve the account's current finance balance. - Action **Get contact** Retrieve a single contact by id. - Action **List contacts** List all contacts on the account. - Action **Update contact** Update an existing contact's fields. - Trigger **New Group** Triggers when a new Chatter group is created in the org. - Trigger **New Post** Triggers when a new post appears in the authenticated user's news feed. - Action **Add group** Creates a new Chatter group with a name, visibility and optional description and settings. - Action **Add Member to Group** Add a user as a member of a Chatter group. - Action **Create Post** Create a new Chatter feed post on a user's profile feed (defaults to the authenticated user). - Action **Create Post in Group** Create a new Chatter feed post in the specified group. - Action **Delete comment** Deletes a comment from a Chatter post. - Action **Delete group** Deletes a Chatter group. - Action **Delete post** Deletes a Chatter post (feed element). - Action **Find users by name** Returns the Chatter users whose names match the search text. - Action **Get group** Returns the details of a Chatter group, including its name, description, visibility, owner and member count. - Action **Get My User Info** Get profile information for the authenticated Chatter user. - Action **Get user** Returns a Chatter user's profile details, such as name, title, company, photo and follower counts. - Action **Like Feed Element** Like a Chatter feed element (post). - Action **List group members** Returns the members of a Chatter group, with each member's role and user details. - Action **List Groups** List the Chatter groups in the org. - Action **Post Comment** Add a comment to an existing Chatter feed element (post). - Action **Remove member from group** Removes a member from a Chatter group by deleting their group membership. - Action **Search Feed** Search Chatter feed elements matching a text query. - Action **Update group** Updates a Chatter group's name, description, information section, visibility, owner, archive and broadcast settings. Only the values you fill in are changed. - Action **Update post** Edits the text of an existing Chatter post. ## Each app on its own - [ **Channels** Channels is a data-driven phone system that lets you make and take calls directly in the browser.](https://apiant.ai/connections/channels) - [ **Chatter** Salesforce Chatter — post to feeds, comment, like, manage groups, and read news/group feeds via the...](https://apiant.ai/connections/chatter) Reviews ## What our customers say ## More from Channels - [ **Channels to Karlia** Karlia is the first CRM software to integrate your complete mailboxes with tracking, scheduled mailings...](https://apiant.ai/connect/channels-to-karlia) - [ **Channels to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/channels-to-hubspot) - [ **Channels to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/channels-to-salesforce) - [ **Channels to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/channels-to-slack) - [ **Channels to Google Sheets** Google Sheets](https://apiant.ai/connect/channels-to-google-sheets) - [ **Channels to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/channels-to-gmail) ## More into Chatter - [ **ActiveCampaign to Chatter** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-chatter) - [ **Airtable to Chatter** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-chatter) - [ **Asana to Chatter** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-chatter) - [ **Brevo to Chatter** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-chatter) - [ **Calendly to Chatter** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-chatter) - [ **Capsule CRM to Chatter** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-chatter) Questions ## Channels and Chatter, answered ### ### What can start an automation from Channels? Any of Channels's 2 triggers in the catalog, including New Call Finished and New Voicemail Left. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Chatter when something happens in Channels? Any of Chatter's 19 actions, including Create Post, Create Post in Group, Post Comment and Update group. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Chatter to Channels? Yes. When something happens in Chatter, your agent can act in Channels too. This page covers both directions: Chatter's triggers and Channels's actions are listed here as well. ### ### Do I have to build a connector for Channels or Chatter? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Channels and Chatter without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.