Integration
Connect Certifier and Fluent Support
When Credential Created fires in Certifier, your agent runs Add Tag to Ticket in Fluent Support, or New Customer in Fluent Support to Find Credentials in Certifier. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Certifier and Fluent Support to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Certifier and Fluent Support can do together
From Certifier to Fluent Support
When Credential Created in Certifier
then Add Tag to Ticket in Fluent Support
When Credential Downloaded in Certifier
then Create Customer in Fluent Support
From Fluent Support to Certifier
When New Customer in Fluent Support
then Find Credentials in Certifier
When New Ticket in Fluent Support
then List Designs in Certifier
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Certifier and Fluent Support
Triggers and actions 8 triggers · 12 actions
Trigger
Credential CreatedTriggers when a new credential is created
Trigger
Credential DownloadedTriggered when a recipient or guest downloads a credential. Polls Certifier's credential interaction events and emits each new credential_downloaded event.
Trigger
Credential ExpiredTriggered when a credential reaches its expiry date and its status becomes expired. Emits each newly expired credential.
Trigger
Credential IssuedTriggers when a credential is issued
Trigger
Credential SharedTriggered when a recipient or guest shares a credential to a social network or copies its link. Polls Certifier's credential interaction events and emits each new share event.
Trigger
Credential ViewedTriggered when a recipient or guest views a credential. Polls Certifier's credential interaction events and emits each new credential_viewed event.
Action
Find CredentialsReturns up to 100 Certifier credentials matching the criteria you supply — id, public id, credential template, status, recipient, or issue/expiry/created/updated date ranges. Leave a criterion blank to ignore it; with no criteria at all it returns the most recent credentials.
Action
List DesignsReturns all certificate and badge design templates available in your Certifier workspace, with each one's name, type and preview image URL.
Trigger
New CustomerTriggers when a new customer is added in Fluent Support.
Trigger
New TicketTriggers when a new support ticket is created in Fluent Support.
Action
Add Tag to TicketAdds an existing tag to a Fluent Support ticket.
Action
Close TicketCloses a Fluent Support ticket.
Action
Create CustomerCreates a new customer in Fluent Support with their name, email, contact details and an optional note.
Action
Create TicketCreates a new support ticket in Fluent Support for an existing customer.
Action
Get TicketReturns a Fluent Support ticket with its customer, responses and details.
Action
List CustomersReturns the customers in your Fluent Support help desk, optionally filtered by a search term.
Action
List TicketsReturns support tickets from Fluent Support, optionally matching a search term.
Action
Reopen TicketReopens a closed Fluent Support ticket.
Action
Reply to TicketAdds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.
Action
Update TicketUpdates one property of a ticket — its priority, customer priority, assigned agent or product.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Certifier and Fluent Support, answered
What can start an automation from Certifier?
Any of Certifier's 6 triggers in the catalog, including Credential Created, Credential Downloaded, Credential Expired and Credential Issued. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Fluent Support when something happens in Certifier?
Any of Fluent Support's 10 actions, including Create Customer, Create Ticket, Update Ticket and Add Tag to Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Fluent Support to Certifier?
Yes. When something happens in Fluent Support, your agent can act in Certifier too. This page covers both directions: Fluent Support's triggers and Certifier's actions are listed here as well.
Do I have to build a connector for Certifier or Fluent Support?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.