---
title: "Connect CATS to Dixa - APIANT.ai"
description: "When \"Candidate Updated\" fires in CATS, your agent runs \"Set Custom Contact Attributes\" in Dixa."
canonical: "https://apiant.ai/connect/cats-to-dixa"
---

# Connect CATS to Dixa

When **Candidate Updated** fires in [CATS](https://apiant.ai/connections/cats), your agent runs **Set Custom Contact Attributes** in [Dixa](https://apiant.ai/connections/dixa). Describe the whole flow and it is built, tested on every scenario and kept running.

CATS **14** triggers CATS **21** actions Dixa **23** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want CATS and Dixa to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What CATS can start in Dixa

- When **Candidate Updated** in CATS then **Set Custom Contact Attributes** in Dixa
- When **Company Status Changed** in CATS then **Change Conversation Status** in Dixa

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with CATS and Dixa

## Triggers and actions 14 triggers · 44 actions

- Trigger

**Candidate Updated**

Triggers when a candidate is updated in CATS.

- Trigger

**Company Status Changed**

Triggers when a company's status is changed in CATS.

- Trigger

**Company Updated**

Triggers when a company is updated in CATS.

- Trigger

**Contact Status Changed**

Triggers when a contact's status changes in CATS.

- Trigger

**Contact Updated**

Triggers when a contact is updated in CATS.

- Trigger

**Custom Trigger**

Triggers when the CATS event you choose fires (any record type: candidate, company, contact, job, pipeline, activity or user).

- Trigger

**Job Status Changed**

Triggers when a job's status changes in CATS, returning the job with its previous and new status ids.

- Trigger

**New Activity**

Triggers when a new activity (call, email, meeting, note) is logged in CATS.

- Trigger

**New Candidate**

Triggers when a new candidate is created in CATS.

- Trigger

**New Company**

Triggers when a new company is created in CATS.

- Trigger

**New Contact**

Triggers when a new contact is created in CATS.

- Trigger

**New Job**

Triggers when a new job order is created in CATS.

- Trigger

**New Pipeline**

Triggers when a candidate is added to a job's pipeline in CATS.

- Trigger

**Pipeline Updated**

Triggers when a pipeline (a candidate's placement on a job) is updated in CATS.

- Action

**Add Candidate to Pipeline**

Adds a candidate to a job's pipeline in CATS and returns the new pipeline record's id.

- Action

**Change Company Status**

Changes the status of a company in CATS, optionally choosing which status-change triggers fire.

- Action

**Change Contact Status**

Changes the status of a contact in CATS, optionally choosing which status triggers fire.

- Action

**Change Job Status**

Changes the status of a job in CATS, optionally choosing which status triggers fire.

- Action

**Create a Company**

Creates a new company record in CATS and returns its ID.

- Action

**Create a Contact**

Creates a contact in CATS linked to a company and owner, and returns the new contact's ID.

- Action

**Create a Job**

Creates a new job order in CATS and returns its ID.

- Action

**Create a Task**

Creates a task in CATS, optionally linked to a candidate, contact, company or job and assigned to a user.

- Action

**Find a Candidate**

Searches CATS candidates by a keyword such as a name or email and returns the matching candidate records.

- Action

**Find a Company**

Searches CATS companies by text and returns the matching companies.

- Action

**Find a Contact**

Searches CATS contacts by text and returns the matching contacts.

- Action

**Find a Job**

Searches CATS jobs by text and returns the matching jobs.

- Action

**Find a User**

Finds CATS users whose email, username or name matches the search term.

- Action

**Get Activity**

Returns a single CATS activity (call, email, meeting, note) by its ID, including the record it is logged against.

- Action

**Get Pipeline**

Returns a single pipeline — a candidate's placement on a job — including its status, workflow and rating.

- Action

**Get Task**

Returns a single CATS task by its ID, including its description, priority, due date, assignee, completion state and the record it concerns.

- Action

**Log Candidate Activity**

Logs an activity (call, email, meeting or other) against a candidate in CATS.

- Action

**Update Candidate**

Updates an existing candidate in CATS, including name, contact details, pay, availability and custom field values.

- Action

**Update Company**

Updates an existing company in CATS, including its name, owner, contact details, address and custom field values.

- Action

**Update Contact**

Updates an existing contact in CATS, including name, owner, company, title, contact details, address and custom field values.

- Action

**Update Pipeline**

Updates the rating of a candidate's pipeline record on a job in CATS.

- Action

**Add Internal Note**

Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

- Action

**Change Conversation Status**

Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

- Action

**Create Callback Request**

Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

- Action

**Create Conversation**

Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

- Action

**Create User**

Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

- Action

**Get Anonymization Status**

Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

- Action

**Get Conversation by Id**

Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

- Action

**Get Conversation Rating**

Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

- Action

**Get Conversation Tags**

Returns the tags applied to a conversation, including each tag's name, color and state.

- Action

**Get Messages in Conversation**

Returns all messages in a Dixa conversation, sorted from oldest to newest.

- Action

**Get Queue by Id**

Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

- Action

**Get User by Id**

Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

- Action

**Remove Tag From Conversation**

Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

- Action

**Search Conversation**

Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

- Action

**Search Conversations by User**

Returns the conversations requested by a specific end user.

- Action

**Search Enduser by External ID**

Returns the end users whose external ID matches the value you provide.

- Action

**Search User by Email Address**

Returns the Dixa end users whose email address matches the one you provide.

- Action

**Search User by Phone Number**

Returns the Dixa end users whose phone number matches the one you specify.

- Action

**Set Custom Contact Attributes**

Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

- Action

**Set Custom Conversation Attributes**

Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

- Action

**Tag Conversation**

Adds an existing active tag to a conversation.

- Action

**Transfer Conversation to Queue**

Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

- Action

**Update End User**

Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

## Each app on its own

- [ **CATS** CATS is an applicant tracking system. Manage the entire tracking process from posting jobs to leading job...](https://apiant.ai/connections/cats)
- [ **Dixa** Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one...](https://apiant.ai/connections/dixa)

Reviews

## What our customers say

## More from CATS

- [ **CATS to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cats-to-hubspot)
- [ **CATS to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cats-to-salesforce)
- [ **CATS to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cats-to-slack)
- [ **CATS to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/cats-to-google-sheets)
- [ **CATS to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cats-to-gmail)
- [ **CATS to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cats-to-google-calendar)

## More into Dixa

- [ **HubSpot to Dixa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-dixa)
- [ **Salesforce to Dixa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-dixa)
- [ **Slack to Dixa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-dixa)
- [ **Google Sheets to Dixa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-dixa)
- [ **Gmail to Dixa** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-dixa)
- [ **Google Calendar to Dixa** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-dixa)

Questions

## CATS and Dixa, answered

###

### What can start an automation from CATS?

Any of CATS's 14 triggers in the catalog, including Candidate Updated, Company Status Changed, Company Updated and Contact Status Changed. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Dixa when something happens in CATS?

Any of Dixa's 23 actions, including Create Callback Request, Create Conversation, Create User and Update End User. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Dixa to CATS?

Dixa has no triggers in the catalog today, so automations start in CATS. If you need the other direction, ask: your agent reads Dixa's API documentation and adds it.

###

### Do I have to build a connector for CATS or Dixa?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use CATS and Dixa without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
