Integration
Connect Castos and ManageEngine ServiceDesk Plus Cloud
When New Episode fires in Castos, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Find Private Subscriber by Email in Castos. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Castos and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Castos and ManageEngine ServiceDesk Plus Cloud can do together
From Castos to ManageEngine ServiceDesk Plus Cloud
When New Episode in Castos
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Castos
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Castos and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 5 triggers · 33 actions
- New Episode
Triggers when a new episode is added to a Castos podcast.
- New Podcast
Triggers when a new podcast is created in your Castos account.
- New Private Subscriber
Triggers when a new private subscriber is added to a Castos private podcast.
- Create Episode
Creates an episode on a Castos podcast, uploading its audio from a URL.
- Create Podcast
Creates a podcast in Castos and returns its ID.
- Create Private Subscriber
Adds a private subscriber to a Castos private podcast, giving them their own private feed.
- Delete Episode
Deletes an episode from a Castos podcast.
- Delete Podcast
Deletes a Castos podcast.
- Delete Private Subscription
Deletes a private subscriber's subscription record from a Castos private podcast.
- Find Private Subscriber by Email
Finds a Castos private subscriber by email and returns their subscriptions to your private podcasts.
- Get Episode
Returns one episode of a Castos podcast, with its title, show notes, publish date and audio file.
- Get Podcast
Returns one Castos podcast by its ID, including its title, description, RSS URL and author.
- Get Private Subscriber
Returns a Castos private subscriber by ID, with their subscriptions to your private podcasts.
- List Episodes
Returns the episodes of one Castos podcast.
- List Podcast Categories
Returns the podcast category names Castos accepts, such as "Business: Marketing".
- List Podcasts
Returns every podcast in the Castos account with its ID, title, type and whether its feed is protected.
- List Private Subscribers
Returns the private subscribers of a Castos private podcast, with each one's email, feed URL and status.
- Reactivate Private Subscriber
Reactivates a canceled private subscriber's access to a Castos private podcast, by their email.
- Revoke Private Subscriber
Cancels a private subscriber's subscription to a Castos private podcast, cutting off their private feed.
- Update Episode
Updates a Castos episode's details; only the fields you supply change.
- Update Podcast
Updates a Castos podcast's details; only the fields you supply change.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Castos and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Castos?
Any of Castos's 3 triggers in the catalog, including New Episode, New Podcast and New Private Subscriber. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Castos?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Castos?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Castos too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Castos's actions are listed here as well.
Do I have to build a connector for Castos or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Castos and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.