Integration
Connect Castmagic and Mojo Helpdesk
When New Recording fires in Castmagic, your agent runs Add Comment to Ticket in Mojo Helpdesk, or New Ticket in Mojo Helpdesk to Import Recording File in Castmagic. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Castmagic and Mojo Helpdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Castmagic and Mojo Helpdesk can do together
From Castmagic to Mojo Helpdesk
When New Recording in Castmagic
then Add Comment to Ticket in Mojo Helpdesk
When New Recording in Castmagic
then Add Staff Note to Ticket in Mojo Helpdesk
From Mojo Helpdesk to Castmagic
When New Ticket in Mojo Helpdesk
then Import Recording File in Castmagic
When New Ticket With Due On in Mojo Helpdesk
then Update Speaker in Castmagic
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Castmagic and Mojo Helpdesk
Triggers and actions 5 triggers · 47 actions
Trigger
New RecordingTriggers when a new recording appears in Castmagic, optionally in one space.
Action
Ask Question About RecordingsAsks a question answered from the transcripts of up to 10 recordings; fetch the answer with Get Chat Answer.
Action
Assign Speaker LabelMaps a transcript speaker label on a recording to a speaker in its space.
Action
Generate OutputRuns a saved custom prompt or one-off prompt text against a recording's completed transcript; poll the result with Get Output.
Action
Get Chat AnswerReturns the status of a recordings question and its answer once completed.
Action
Get ImportReturns the status of a URL import and the recording id once the recording exists.
Action
Get OutputReturns one generated output with its status and text.
Action
Get RecordingReturns one recording with its title, space, transcript status and duration.
Action
Get Recording TranscriptReturns a recording's completed transcript as speaker utterances, optionally translated.
Action
Get RenderReturns a render's progress and, when completed, a signed URL for the finished clip.
Action
Get TranscriptReturns a URL transcript's status and, once completed, its speaker utterances and duration in minutes.
Action
Get UsageReturns your plan status, API tier, usage and storage for the current period.
Action
Import Recording FileImports a recording from a URL (YouTube, TikTok, Spotify, Google Drive or a direct media link) into a space; transcription and content generation then run automatically.
Action
List Clip SuggestionsReturns AI-scored highlight clips for a recording, optionally queueing generation when there are none.
Action
List PromptsReturns a space's prompt library, both built-in and custom prompts.
Action
List Recording OutputsReturns the AI-generated content for a recording, optionally only one output type.
Action
List RecordingsReturns recordings newest first, optionally restricted to one space or matched by title, with a cursor for the next page.
Action
List Recording Speaker LabelsReturns a recording's transcript speaker labels and the space speaker each is assigned to.
Action
List SpacesReturns the spaces your API key can access, with each space's id, name and language.
Action
List SpeakersReturns the speakers in a space.
Action
Search ContentSearches your transcripts, recordings and generated content and returns matching snippets with recording ids.
Action
Start UploadReserves a media file upload and returns a signed URL to PUT the bytes to, plus the object id used by Create Recording From Upload.
Action
Transcribe Media URLStarts transcribing a public audio or video URL without creating a recording. Returns the transcript id to poll with Get Transcript.
Action
Unassign Speaker LabelRemoves a transcript speaker label's assignment on a recording.
Action
Update SpeakerUpdates a speaker's name, email, bio, pronouns, emoji or role.
Trigger
New TicketTriggers when a new ticket is created in Mojo Helpdesk.
Trigger
New Ticket With Due OnTriggers when a new Mojo Helpdesk ticket that has a due date is created.
Trigger
New Ticket With Scheduled OnTriggers when a new Mojo Helpdesk ticket that has a scheduled date is created.
Trigger
New UserTriggers when a new user is created in Mojo Helpdesk.
Action
Add assetCreates a new asset in Mojo Helpdesk Asset Management and returns the created asset.
Action
Add Comment to TicketAdds a public comment to a Mojo Helpdesk ticket.
Action
Add Staff Note to TicketAdds an internal staff-only note to a Mojo Helpdesk ticket.
Action
Add Tag to TicketAdds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.
Action
Add task to ticketCreates a task on a ticket, with optional notes, due date, assignee and completion status.
Action
Create TicketCreates a new ticket in Mojo Helpdesk and returns it.
Action
Create UserCreates a new user in Mojo Helpdesk.
Action
Delete ticketPermanently deletes a ticket, including its comments and attachments.
Action
Delete userPermanently deletes a user from Mojo Helpdesk. This cannot be undone.
Action
Find assets by criteriaReturns the assets that match a search query, such as a name, tag, serial number, location or assigned user.
Action
Find User by EmailFinds a Mojo Helpdesk user by email address.
Action
Get assetReturns the details of a single asset, including its status, location, assigned users and attached files.
Action
Get TicketReturns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.
Action
Get UserReturns one Mojo Helpdesk user by ID.
Action
List commentsReturns the comments on a Mojo Helpdesk ticket, including staff notes.
Action
List ticket queuesReturns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.
Action
List ticketsReturns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.
Action
List usersReturns the users (end users and agents) in your Mojo Helpdesk account.
Action
Remove tag from ticketRemoves a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.
Action
Search TicketsFinds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).
Action
Update assetUpdates an existing asset in Mojo Helpdesk, changing only the fields you supply.
Action
Update TicketUpdates an existing Mojo Helpdesk ticket; only the fields you supply change.
Action
Update UserUpdates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Castmagic and Mojo Helpdesk, answered
What can start an automation from Castmagic?
Any of Castmagic's 1 trigger in the catalog, including New Recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mojo Helpdesk when something happens in Castmagic?
Any of Mojo Helpdesk's 23 actions, including Create Ticket, Create User, Update asset and Update Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mojo Helpdesk to Castmagic?
Yes. When something happens in Mojo Helpdesk, your agent can act in Castmagic too. This page covers both directions: Mojo Helpdesk's triggers and Castmagic's actions are listed here as well.
Do I have to build a connector for Castmagic or Mojo Helpdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Castmagic and Mojo Helpdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.