Connect Casting42 and Mojo Helpdesk

Both apps 48Casting42 21Mojo Helpdesk 27

• Trigger
  New Casting

  Triggers when a casting has been created in your Casting42 Database.

• Trigger
  New Contact

  Triggers when a contact has been added to your Casting42 database.

• Trigger
  New Talent

  Triggers when a new talent is added in Casting42. Casting42 only shares talents whose "Allow API response" setting is turned on, so talents without it never trigger this.

• Trigger
  Updated Casting

  Triggers when the data of a casting has been updated.

• Trigger
  Updated Contact

  Triggers when the data of a contact has been updated in your Casting42 database.

• Trigger
  Updated Talent

  Triggers when a talent is updated in Casting42. Casting42 only shares talents whose "Allow API response" setting is turned on, so talents without it never trigger this.

• Action
  Add File to Talent

  Uploads a file such as a resume or PDF document to a talent's profile.

• Action
  Add Mediafile to Talent

  Uploads a video or audio media file to a talent's profile in Casting42.

• Action
  Add Talent to Group

  Adds one or more talents to an existing Casting42 group.

• Action
  Create Casting

  Creates a new casting project in Casting42 and returns it along with its talent sign-up link.

• Action
  Create Contact

  Creates a new contact in Casting42 with name, email, company, phone, language and address.

• Action
  Create Group

  Creates a new group in Casting42 for organizing talents.

• Action
  Create or Update Candidate

  Adds a talent to a casting as a candidate, or updates the candidate's tags if the talent is already in that casting.

• Action
  Create Talent

  Creates a new talent profile in your Casting42 database and returns the created talent.

• Action
  Find Casting

  Finds a casting by its tag and returns the full casting record.

• Action
  Get Contact

  Returns a single Casting42 contact identified by its tag.

• Action
  Get Group

  Returns a Casting42 group and its talents by the group's tag.

• Action
  Get Talent

  Returns a single talent record, including custom fields and skills, by its tag.

• Action
  Update Casting

  Updates an existing casting in Casting42, such as its name, description, dates, locations and sharing options. Fields left blank are not changed.

• Action
  Update Contact

  Updates an existing contact in Casting42. Only the fields you fill in are changed.

• Action
  Update Talent

  Updates an existing talent in Casting42, identified by its tag. Fields left blank keep their current values.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.