Integration
Connect Casting42 and ManageEngine ServiceDesk Plus Cloud
When New Casting fires in Casting42, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Create Contact in Casting42. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Casting42 and ManageEngine ServiceDesk Plus Cloud to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Casting42 and ManageEngine ServiceDesk Plus Cloud can do together
From Casting42 to ManageEngine ServiceDesk Plus Cloud
When New Casting in Casting42
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Casting42
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Casting42 and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 8 triggers · 31 actions
- New Casting
Triggers when a casting has been created in your Casting42 Database.
- New Contact
Triggers when a contact has been added to your Casting42 database.
- New Talent
Triggers when a new talent is added in Casting42. Casting42 only shares talents whose "Allow API response" setting is turned on, so talents without it never trigger this.
- Updated Casting
Triggers when the data of a casting has been updated.
- Updated Contact
Triggers when the data of a contact has been updated in your Casting42 database.
- Updated Talent
Triggers when a talent is updated in Casting42. Casting42 only shares talents whose "Allow API response" setting is turned on, so talents without it never trigger this.
- Add File to Talent
Uploads a file such as a resume or PDF document to a talent's profile.
- Add Mediafile to Talent
Uploads a video or audio media file to a talent's profile in Casting42.
- Add Talent to Group
Adds one or more talents to an existing Casting42 group.
- Create Casting
Creates a new casting project in Casting42 and returns it along with its talent sign-up link.
- Create Contact
Creates a new contact in Casting42 with name, email, company, phone, language and address.
- Create Group
Creates a new group in Casting42 for organizing talents.
- Create or Update Candidate
Adds a talent to a casting as a candidate, or updates the candidate's tags if the talent is already in that casting.
- Create Talent
Creates a new talent profile in your Casting42 database and returns the created talent.
- Find Casting
Finds a casting by its tag and returns the full casting record.
- Find Group by Name
Finds a Casting42 group by its name.
- Get Contact
Returns a single Casting42 contact identified by its tag.
- Get Group
Returns a Casting42 group and its talents by the group's tag.
- Get Talent
Returns a single talent record, including custom fields and skills, by its tag.
- Update Casting
Updates an existing casting in Casting42, such as its name, description, dates, locations and sharing options. Fields left blank are not changed.
- Update Contact
Updates an existing contact in Casting42. Only the fields you fill in are changed.
- Update Talent
Updates an existing talent in Casting42, identified by its tag. Fields left blank keep their current values.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Casting42 and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Casting42?
Any of Casting42's 6 triggers in the catalog, including New Casting, New Contact, New Talent and Updated Casting. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Casting42?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Casting42?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Casting42 too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Casting42's actions are listed here as well.
Do I have to build a connector for Casting42 or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.