--- title: "Connect Cartes.io and Fluent Support - APIANT.ai" description: "When \"New map\" fires in Cartes.io, your agent runs \"Add Tag to Ticket\" in Fluent Support, or \"New Customer\" in Fluent Support to \"Add map\" in Cartes.io." canonical: "https://apiant.ai/connect/cartes-io-to-fluent-support" --- # Connect Cartes.io and Fluent Support When **New map** fires in [Cartes.io](https://apiant.ai/connections/cartes-io), your agent runs **Add Tag to Ticket** in [Fluent Support](https://apiant.ai/connections/fluent-support), or **New Customer** in Fluent Support to **Add map** in Cartes.io. Describe the whole flow and it is built, tested on every scenario and kept running. Cartes.io **2** triggers Cartes.io **10** actions Fluent Support **2** triggers Fluent Support **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cartes.io and Fluent Support to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cartes.io and Fluent Support can do together ### From Cartes.io to Fluent Support - When **New map** in Cartes.io then **Add Tag to Ticket** in Fluent Support - When **New marker** in Cartes.io then **Create Customer** in Fluent Support ### From Fluent Support to Cartes.io - When **New Customer** in Fluent Support then **Add map** in Cartes.io - When **New Ticket** in Fluent Support then **Find categories** in Cartes.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cartes.io and Fluent Support ## Triggers and actions 4 triggers · 20 actions - Trigger **New map** Fires when a new map is created. - Trigger **New marker** Fires when a new marker is added to a map. - Action **Add map** Create a new map. - Action **Find categories** Search for categories matching a query. - Action **Find maps** Search for maps matching a query. - Action **Get map** Retrieve a single map by ID. - Action **Get map static image** Generate a static image snapshot of a map. - Action **Get marker** Retrieve a single marker by ID. - Action **List categories** List all available map/marker categories. - Action **List maps** List all maps. - Action **List marker locations** List the recorded location history for a marker. - Action **List markers** List all markers on a map. - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. ## Each app on its own - [ **Cartes.io** Cartes.io is an open-source mapping service for creating shared maps and dropping markers on them for...](https://apiant.ai/connections/cartes-io) - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) Reviews ## What our customers say ## More from Cartes.io - [ **Cartes.io to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cartes-io-to-hubspot) - [ **Cartes.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cartes-io-to-salesforce) - [ **Cartes.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cartes-io-to-slack) - [ **Cartes.io to Google Sheets** Google Sheets](https://apiant.ai/connect/cartes-io-to-google-sheets) - [ **Cartes.io to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cartes-io-to-gmail) - [ **Cartes.io to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cartes-io-to-google-calendar) ## More into Fluent Support - [ **NoteForms to Fluent Support** Create beautiful forms to fill your Notion databases.](https://apiant.ai/connect/noteforms-to-fluent-support) - [ **ActiveCampaign to Fluent Support** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-fluent-support) - [ **Airtable to Fluent Support** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-fluent-support) - [ **Asana to Fluent Support** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-fluent-support) - [ **ClickUp to Fluent Support** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-fluent-support) - [ **Discord to Fluent Support** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-fluent-support) Questions ## Cartes.io and Fluent Support, answered ### ### What can start an automation from Cartes.io? Any of Cartes.io's 2 triggers in the catalog, including New map and New marker. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Fluent Support when something happens in Cartes.io? Any of Fluent Support's 10 actions, including Create Customer, Create Ticket, Update Ticket and Add Tag to Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Fluent Support to Cartes.io? Yes. When something happens in Fluent Support, your agent can act in Cartes.io too. This page covers both directions: Fluent Support's triggers and Cartes.io's actions are listed here as well. ### ### Do I have to build a connector for Cartes.io or Fluent Support? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Cartes.io and Fluent Support without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.