Integration
Connect Carbon Voice and Trustpilot
When New Action Item Created fires in Carbon Voice, your agent runs Add Review Tags in Trustpilot, or New Product Review in Trustpilot to Add Link Attachments to Message in Carbon Voice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Carbon Voice and Trustpilot to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Carbon Voice and Trustpilot can do together
From Carbon Voice to Trustpilot
When New Action Item Created in Carbon Voice
then Add Review Tags in Trustpilot
From Trustpilot to Carbon Voice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Carbon Voice and Trustpilot
Triggers and actions 9 triggers · 41 actions
- Action Item Deleted
Triggers when an action item is deleted.
- New Action Item Created
Triggers when an action item is created.
- New AI Prompt Response Generated
Triggers when AI Prompt happened to a message(s).
- New AI System Prompt Response Generated
Triggers when AI System Prompt happened to a message(s).
- New Message Posted to Conversation
Triggers when a message is posted into a conversation.
- New Message Received
Triggers when a message is received in any conversation (Not includes your own messages).
- New Voice Memo Created
Triggers when a voice memo is created.
- Add folder
Create a folder.
- Add Link Attachments to Message
Add one or more link attachments to a Message.
- Create Action Item
Create an Action Item.
- Create AI Prompt Response
Creates a new Ai response for given prompt and message(s).
- Create Message Share Link
Create a share link for a message.
- Create Voice Memo
Create a Voice Memo from audio file, transcript or links.
- Delete action item
Delete an action item.
- Delete folder
Delete a folder and nested content.
- Find users by email, phone or name
Search users by email, phone or name.
- Get AI Prompt Response
Returns one AI prompt response (prompt, generated responses per language, source messages) by id.
- Get conversation
Get a conversation by id.
- Get message
Get a message by id.
- Get Message Share Link
Returns one message share link by id.
- Get user
Get a user by id.
- List AI Prompts
/prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.
- List conversations
List all of the user's conversations (id and name only).
- List conversation users
List users in a conversation.
- List folders
List root folders.
- List messages
List messages.
- List workspaces
List workspaces the user can access.
- Send Direct Message to User(s)
Send a Direct Message to specific User(s).
- Send Message to Conversation
Send a Message to specific Conversation.
- Update Action Item
Update an Action Item.
- Update folder
Rename a folder.
- New Product Review
Triggers when a customer writes a new product review.
- New Service Review
Triggers when a customer writes a new service review of your business.
- Add Review Tags
Adds tags to a service review, keeping its existing tags.
- Create Invitation
Sends a customer an email invitation to review your business on Trustpilot.
- Create Product Review Invitation Link
Creates a link that asks a customer to review the products they bought.
- Delete Invitation Data
Deletes stored invitation data for given customers, or everything older than a date, for privacy requests.
- Delete Review Reply
Deletes your reply to a service review.
- Find Business Unit
Finds a business unit by its domain, returning its ID, TrustScore and review count.
- Get Business Unit
Returns a business unit's public profile: its name, website, TrustScore and review count.
- Get Product Review
Returns one product review.
- Get Product Reviews Summary
Returns the average star rating and review counts for a product.
- Get Review Tags
Returns the tags on a service review.
- Get Service Review
Returns one service review, including private details such as the reviewer email and reference ID.
- List Invitation Templates
Returns the invitation email templates of a business unit.
- List Product Reviews
Returns the product reviews of a business unit, filtered by SKU, language or state.
- List Products
Returns the products in your Trustpilot product catalog.
- List Service Reviews
Returns the service reviews of a business unit, filtered by stars, language, date, tag or reply state.
- Remove Review Tag
Removes one tag from a service review.
- Reply to Review
Posts your public reply to a service review, or replaces the existing one.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into Trustpilot
Questions
Carbon Voice and Trustpilot, answered
What can start an automation from Carbon Voice?
Any of Carbon Voice's 7 triggers in the catalog, including New Action Item Created, New AI Prompt Response Generated, New AI System Prompt Response Generated and New Message Posted to Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trustpilot when something happens in Carbon Voice?
Any of Trustpilot's 17 actions, including Create Invitation, Create Product Review Invitation Link, Add Review Tags and Find Business Unit. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trustpilot to Carbon Voice?
Yes. When something happens in Trustpilot, your agent can act in Carbon Voice too. This page covers both directions: Trustpilot's triggers and Carbon Voice's actions are listed here as well.
Do I have to build a connector for Carbon Voice or Trustpilot?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Carbon Voice and Trustpilot without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.