Integration
Connect Carbon Voice and rasa.io
When New Action Item Created fires in Carbon Voice, your agent runs Get contact in rasa.io, or New Insights Action in rasa.io to Create Action Item in Carbon Voice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Carbon Voice and rasa.io to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Carbon Voice and rasa.io can do together
From Carbon Voice to rasa.io
When New Action Item Created in Carbon Voice
then Get contact in rasa.io
When New AI Prompt Response Generated in Carbon Voice
then List contacts in rasa.io
From rasa.io to Carbon Voice
When New Insights Action in rasa.io
then Create Action Item in Carbon Voice
When New Insights Topics in rasa.io
then Add Link Attachments to Message in Carbon Voice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Carbon Voice and rasa.io
Triggers and actions 10 triggers · 34 actions
Trigger
Action Item DeletedTriggers when an action item is deleted.
Trigger
New Action Item CreatedTriggers when an action item is created.
Trigger
New AI Prompt Response GeneratedTriggers when AI Prompt happened to a message(s).
Trigger
New AI System Prompt Response GeneratedTriggers when AI System Prompt happened to a message(s).
Trigger
New Message Posted to ConversationTriggers when a message is posted into a conversation.
Trigger
New Message ReceivedTriggers when a message is received in any conversation (Not includes your own messages).
Trigger
New Voice Memo CreatedTriggers when a voice memo is created.
Action
Add folderCreate a folder.
Action
Add Link Attachments to MessageAdd one or more link attachments to a Message.
Action
Create Action ItemCreate an Action Item.
Action
Create AI Prompt ResponseCreates a new Ai response for given prompt and message(s).
Action
Create Message Share LinkCreate a share link for a message.
Action
Create Voice MemoCreate a Voice Memo from audio file, transcript or links.
Action
Delete action itemDelete an action item.
Action
Delete folderDelete a folder and nested content.
Action
Find users by email, phone or nameSearch users by email, phone or name.
Action
Get AI Prompt ResponseReturns one AI prompt response (prompt, generated responses per language, source messages) by id.
Action
Get conversationGet a conversation by id.
Action
Get messageGet a message by id.
Action
Get Message Share LinkReturns one message share link by id.
Action
Get userGet a user by id.
Action
List AI Prompts/prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.
Action
List conversationsList all of the user's conversations (id and name only).
Action
List conversation usersList users in a conversation.
Action
List foldersList root folders.
Action
List messagesList messages.
Action
List workspacesList workspaces the user can access.
Action
Send Direct Message to User(s)Send a Direct Message to specific User(s).
Action
Send Message to ConversationSend a Message to specific Conversation.
Action
Update Action ItemUpdate an Action Item.
Action
Update folderRename a folder.
Trigger
New Insights ActionTriggers when a contact performs a new engagement action, such as a click or open, on the selected newsletter.
Trigger
New Insights TopicsTriggers when a newsletter subscriber gets a new weekly topic cloud, showing the topics and categories they engage with.
Trigger
New PersonTriggered when a new person is added to your rasa.io contacts, optionally only within a chosen list.
Action
Add listCreates a new mailing list in the rasa.io account and returns the new list's id.
Action
Create or Update PersonCreates a contact for the email address, or updates the existing active contact with that email, and returns the contact.
Action
Delete contactPermanently deletes a contact and the personal data held for them across this account's newsletters. A contact that cannot be fully deleted is archived instead.
Action
Get contactReturns a single contact by ID, including its subscriptions, external identifiers and custom attributes. An error occurs if the contact is not found.
Action
Get newsletterReturns a single newsletter by ID, including its associated lists and subscription types.
Action
List contactsReturns the contacts in the rasa.io account, optionally narrowed to one list or to contacts matching an external system identifier.
Action
List newslettersReturns all active newsletters in your rasa.io account, including their associated lists and subscription types.
Action
List segmentsReturns the segments defined on your rasa.io account, including each segment's code, name, description and any account-level attribute rule.
Action
List subscription typesReturns all active subscription types in your rasa.io account, along with their active integration mappings.
Action
Remove contact from listRemoves a contact from a list. The contact itself is kept and stays on any other lists.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into rasa.io
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Questions
Carbon Voice and rasa.io, answered
What can start an automation from Carbon Voice?
Any of Carbon Voice's 7 triggers in the catalog, including New Action Item Created, New AI Prompt Response Generated, New AI System Prompt Response Generated and New Message Posted to Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in rasa.io when something happens in Carbon Voice?
Any of rasa.io's 10 actions, including Create or Update Person, Add list, Get contact and Get newsletter. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from rasa.io to Carbon Voice?
Yes. When something happens in rasa.io, your agent can act in Carbon Voice too. This page covers both directions: rasa.io's triggers and Carbon Voice's actions are listed here as well.
Do I have to build a connector for Carbon Voice or rasa.io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Carbon Voice and rasa.io without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.