Connect Carbon Voice and Quo

Both apps 53Carbon Voice 31Quo 22

• Trigger
  Action Item Deleted

  Triggers when an action item is deleted.

• Trigger
  New Action Item Created

  Triggers when an action item is created.

• Trigger
  New AI Prompt Response Generated

  Triggers when AI Prompt happened to a message(s).

• Trigger
  New AI System Prompt Response Generated

  Triggers when AI System Prompt happened to a message(s).

• Trigger
  New Message Posted to Conversation

  Triggers when a message is posted into a conversation.

• Trigger
  New Message Received

  Triggers when a message is received in any conversation (Not includes your own messages).

• Trigger
  New Voice Memo Created

  Triggers when a voice memo is created.

• Action
  Add folder

  Create a folder.

• Action
  Add Link Attachments to Message

  Add one or more link attachments to a Message.

• Action
  Create Action Item

  Create an Action Item.

• Action
  Create AI Prompt Response

  Creates a new Ai response for given prompt and message(s).

• Action
  Create Message Share Link

  Create a share link for a message.

• Action
  Create Voice Memo

  Create a Voice Memo from audio file, transcript or links.

• Action
  Delete action item

  Delete an action item.

• Action
  Delete folder

  Delete a folder and nested content.

• Action
  Find users by email, phone or name

  Search users by email, phone or name.

• Action
  Get AI Prompt Response

  Returns one AI prompt response (prompt, generated responses per language, source messages) by id.

• Action
  Get conversation

  Get a conversation by id.

• Action
  Get message

  Get a message by id.

• Action
  Get Message Share Link

  Returns one message share link by id.

• Action
  Get user

  Get a user by id.

• Action
  List AI Prompts

  /prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.

• Action
  List conversations

  List all of the user's conversations (id and name only).

• Action
  List conversation users

  List users in a conversation.

• Action
  List folders

  List root folders.

• Action
  List messages

  List messages.

• Action
  List workspaces

  List workspaces the user can access.

• Action
  Send Direct Message to User(s)

  Send a Direct Message to specific User(s).

• Action
  Send Message to Conversation

  Send a Message to specific Conversation.

• Action
  Update Action Item

  Update an Action Item.

• Action
  Update folder

  Rename a folder.

• Trigger
  List Phone Numbers

  Triggers when a new phone number is added to your Quo workspace.

• Action
  Add contact

  Adds a new contact to your Quo workspace, with name, company, role, emails, phone numbers and custom field values.

• Action
  Add task

  Creates a task in Quo linked to a phone number, a conversation, or a conversation activity, optionally with a due date and an assigned user.

• Action
  Delete contact

  Deletes a contact from your Quo workspace.

• Action
  Get a Message by ID

  Returns a single text message by its ID, including its sender, recipients, content, direction, delivery status and any attached media.

• Action
  Get a Summary for a Call

  Returns the AI-generated summary of a call, including key points discussed, suggested next steps, and any Sona job results. Call summaries are available on Business and Scale plans.

• Action
  Get a Transcription for a Call

  Returns the transcript of a call, including each spoken segment with its speaker and timing. Transcripts are available on Quo Business and Scale plans.

• Action
  Get call

  Returns a single Quo call by its ID, including its direction, status, participants, duration and timestamps.

• Action
  Get contact

  Returns a single Quo contact by its ID, including name, company, role, phone numbers, emails and custom field values.

• Action
  Get phone number

  Returns one of your Quo phone numbers, including its display name, number, forwarding setting, assigned users and calling/messaging restrictions.

• Action
  Get Recordings for a Call

  Returns the recordings for a call, oldest segment first, with each recording's status, duration, file type and download URL.

• Action
  Get user

  Returns a user in your Quo workspace, including their name, email, role and profile picture.

• Action
  Get voicemail for a call

  Returns the voicemail left on a call, including its status, length, transcript and a link to the audio. Fields stay blank while the voicemail is still processing.

• Action
  List Calls

  Returns the calls between one of your Quo numbers and a specific external phone number, optionally limited to a date range.

• Action
  List contacts

  Returns the contacts in your Quo workspace, optionally limited to contacts with specific external IDs or sources.

• Action
  List Conversations

  Returns the conversations in your Quo workspace, newest activity first, optionally narrowed to specific Quo numbers, a user's access, or a created/updated date range.

• Action
  List Messages

  Returns the text messages exchanged between one of your Quo numbers and the given participants, newest first, optionally filtered by sender and date range.

• Action
  List Phone Numbers

  Returns the phone numbers in your Quo workspace along with the users who have access to each, optionally limited to one user's numbers.

• Action
  List tasks

  Returns the tasks in your Quo workspace, including title, description, due date, assignee and completion status.

• Action
  List users

  Returns every user in your Quo workspace, with their email, name, role and picture.

• Action
  Send a Message

  Sends a text message from one of your Quo phone numbers to up to 10 recipients.

• Action
  Update contact

  Updates an existing Quo contact's name, company, role, emails, phone numbers and custom fields. Fields you leave blank keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.