Integration
Connect Carbon Voice and Order Desk
When New Action Item Created fires in Carbon Voice, your agent runs Add Order Item in Order Desk, or New Order Added in Order Desk to Add Link Attachments to Message in Carbon Voice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Carbon Voice and Order Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Carbon Voice and Order Desk can do together
From Carbon Voice to Order Desk
When New Action Item Created in Carbon Voice
then Add Order Item in Order Desk
From Order Desk to Carbon Voice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Carbon Voice and Order Desk
Triggers and actions 9 triggers · 40 actions
- Action Item Deleted
Triggers when an action item is deleted.
- New Action Item Created
Triggers when an action item is created.
- New AI Prompt Response Generated
Triggers when AI Prompt happened to a message(s).
- New AI System Prompt Response Generated
Triggers when AI System Prompt happened to a message(s).
- New Message Posted to Conversation
Triggers when a message is posted into a conversation.
- New Message Received
Triggers when a message is received in any conversation (Not includes your own messages).
- New Voice Memo Created
Triggers when a voice memo is created.
- Add folder
Create a folder.
- Add Link Attachments to Message
Add one or more link attachments to a Message.
- Create Action Item
Create an Action Item.
- Create AI Prompt Response
Creates a new Ai response for given prompt and message(s).
- Create Message Share Link
Create a share link for a message.
- Create Voice Memo
Create a Voice Memo from audio file, transcript or links.
- Delete action item
Delete an action item.
- Delete folder
Delete a folder and nested content.
- Find users by email, phone or name
Search users by email, phone or name.
- Get AI Prompt Response
Returns one AI prompt response (prompt, generated responses per language, source messages) by id.
- Get conversation
Get a conversation by id.
- Get message
Get a message by id.
- Get Message Share Link
Returns one message share link by id.
- Get user
Get a user by id.
- List AI Prompts
/prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.
- List conversations
List all of the user's conversations (id and name only).
- List conversation users
List users in a conversation.
- List folders
List root folders.
- List messages
List messages.
- List workspaces
List workspaces the user can access.
- Send Direct Message to User(s)
Send a Direct Message to specific User(s).
- Send Message to Conversation
Send a Message to specific Conversation.
- Update Action Item
Update an Action Item.
- Update folder
Rename a folder.
- New Order Added
Triggered when a new order is added in Order Desk.
- Order Folder Changed
Triggered when an order moves to a different folder in Order Desk.
- Add Order Item
Adds a line item to an existing order in Order Desk.
- Add Order Note
Adds a note to an order's history in Order Desk.
- Add Shipment
Records a shipment with tracking details against an order in Order Desk.
- Change Folder
Moves an order into a different folder in Order Desk.
- Change Tag
Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.
- Create Inventory Item
Creates a product in the Order Desk store's inventory.
- Create New Order
Creates a new order in Order Desk with its line items, addresses and totals.
- Delete Inventory Item
Deletes a product from the Order Desk store's inventory.
- Delete Order
Deletes an order from Order Desk.
- Delete Order Item
Removes a line item from an order in Order Desk.
- Get Inventory Item
Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.
- Get Order
Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.
- List Orders
Returns orders from Order Desk, with optional folder, source, customer and date filters.
- Set Order Data
Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.
- Set Order Item Data
Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.
- Update Inventory Item
Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Carbon Voice
Carbon Voice to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Carbon Voice to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Carbon Voice to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Carbon Voice to Google SheetsGoogle Sheets
Carbon Voice to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Carbon Voice to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Order Desk
Google Drive to Order DeskGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Order DeskMailchimp marketing automation and email platform.
Questions
Carbon Voice and Order Desk, answered
What can start an automation from Carbon Voice?
Any of Carbon Voice's 7 triggers in the catalog, including New Action Item Created, New AI Prompt Response Generated, New AI System Prompt Response Generated and New Message Posted to Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Order Desk when something happens in Carbon Voice?
Any of Order Desk's 16 actions, including Create Inventory Item, Create New Order, Update Inventory Item and Add Order Item. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Order Desk to Carbon Voice?
Yes. When something happens in Order Desk, your agent can act in Carbon Voice too. This page covers both directions: Order Desk's triggers and Carbon Voice's actions are listed here as well.
Do I have to build a connector for Carbon Voice or Order Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Carbon Voice and Order Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.