Connect Carbon Voice and OneSignal

Both apps 49Carbon Voice 31OneSignal 18

• Trigger
  Action Item Deleted

  Triggers when an action item is deleted.

• Trigger
  New Action Item Created

  Triggers when an action item is created.

• Trigger
  New AI Prompt Response Generated

  Triggers when AI Prompt happened to a message(s).

• Trigger
  New AI System Prompt Response Generated

  Triggers when AI System Prompt happened to a message(s).

• Trigger
  New Message Posted to Conversation

  Triggers when a message is posted into a conversation.

• Trigger
  New Message Received

  Triggers when a message is received in any conversation (Not includes your own messages).

• Trigger
  New Voice Memo Created

  Triggers when a voice memo is created.

• Action
  Add folder

  Create a folder.

• Action
  Add Link Attachments to Message

  Add one or more link attachments to a Message.

• Action
  Create Action Item

  Create an Action Item.

• Action
  Create AI Prompt Response

  Creates a new Ai response for given prompt and message(s).

• Action
  Create Message Share Link

  Create a share link for a message.

• Action
  Create Voice Memo

  Create a Voice Memo from audio file, transcript or links.

• Action
  Delete action item

  Delete an action item.

• Action
  Delete folder

  Delete a folder and nested content.

• Action
  Find users by email, phone or name

  Search users by email, phone or name.

• Action
  Get AI Prompt Response

  Returns one AI prompt response (prompt, generated responses per language, source messages) by id.

• Action
  Get conversation

  Get a conversation by id.

• Action
  Get message

  Get a message by id.

• Action
  Get Message Share Link

  Returns one message share link by id.

• Action
  Get user

  Get a user by id.

• Action
  List AI Prompts

  /prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.

• Action
  List conversations

  List all of the user's conversations (id and name only).

• Action
  List conversation users

  List users in a conversation.

• Action
  List folders

  List root folders.

• Action
  List messages

  List messages.

• Action
  List workspaces

  List workspaces the user can access.

• Action
  Send Direct Message to User(s)

  Send a Direct Message to specific User(s).

• Action
  Send Message to Conversation

  Send a Message to specific Conversation.

• Action
  Update Action Item

  Update an Action Item.

• Action
  Update folder

  Rename a folder.

• Trigger
  New Notification Created

  Triggers when a new message (push, email or SMS) is created in your OneSignal app.

• Action
  Add custom event

  Records a custom event, such as a purchase or milestone, against a OneSignal user identified by External ID or OneSignal ID.

• Action
  Add segment

  Creates a segment in your OneSignal app from a set of audience filters.

• Action
  Add subscription

  Adds a new email, SMS or push subscription to an existing OneSignal user, found by one of the user's aliases such as their External ID.

• Action
  Add user

  Creates a OneSignal user identified by an External ID, with optional tags, profile properties and subscriptions. If the External ID already exists, the user's subscriptions are updated instead.

• Action
  Delete notification

  Cancels a scheduled or currently sending OneSignal message so it stops going out.

• Action
  Delete segment

  Deletes a segment from your OneSignal app. The users and subscriptions in the segment are not deleted.

• Action
  Delete user

  Deletes a OneSignal user along with all of their properties, subscriptions and identity aliases.

• Action
  Get notification

  Returns the details of a single OneSignal message, including its content, delivery statistics and outcomes.

• Action
  Get user

  Returns a OneSignal user, including their aliases, properties (tags, country, activity dates) and subscriptions.

• Action
  List notifications

  Returns the push, email and SMS messages sent from your OneSignal app, newest first, with their content and delivery stats.

• Action
  List segments

  Returns all segments in your OneSignal app, with each segment's name, description, status and dates.

• Action
  List templates

  Returns the message templates in your OneSignal app, optionally filtered to push, email or SMS templates.

• Action
  Send Advanced Push Notification

  Sends a push notification with OneSignal's full set of options: audience targeting by users, subscriptions, segments or filters, plus images, icons, buttons, sounds, badges, platform selection, scheduling and throttling.

• Action
  Send email

  Sends an email message through OneSignal to email addresses, users, subscriptions or segments, using your own content or a saved template.

• Action
  Send Push Notification

  Sends a push notification to your OneSignal app's subscribers, chosen by segment, filters, user alias or subscription ID. Returns the ID of the notification that was created.

• Action
  Send SMS

  Sends an SMS or MMS text message through OneSignal to phone numbers, users, subscriptions or segments, and returns the new message's ID.

• Action
  Update user

  Updates a OneSignal user's properties, such as tags, language, timezone, location and country, and records session activity and purchases.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.