Connect Carbon Voice and Easyship

Both apps 46Carbon Voice 31Easyship 15

• Trigger
  Action Item Deleted

  Triggers when an action item is deleted.

• Trigger
  New Action Item Created

  Triggers when an action item is created.

• Trigger
  New AI Prompt Response Generated

  Triggers when AI Prompt happened to a message(s).

• Trigger
  New AI System Prompt Response Generated

  Triggers when AI System Prompt happened to a message(s).

• Trigger
  New Message Posted to Conversation

  Triggers when a message is posted into a conversation.

• Trigger
  New Message Received

  Triggers when a message is received in any conversation (Not includes your own messages).

• Trigger
  New Voice Memo Created

  Triggers when a voice memo is created.

• Action
  Add folder

  Create a folder.

• Action
  Add Link Attachments to Message

  Add one or more link attachments to a Message.

• Action
  Create Action Item

  Create an Action Item.

• Action
  Create AI Prompt Response

  Creates a new Ai response for given prompt and message(s).

• Action
  Create Message Share Link

  Create a share link for a message.

• Action
  Create Voice Memo

  Create a Voice Memo from audio file, transcript or links.

• Action
  Delete action item

  Delete an action item.

• Action
  Delete folder

  Delete a folder and nested content.

• Action
  Find users by email, phone or name

  Search users by email, phone or name.

• Action
  Get AI Prompt Response

  Returns one AI prompt response (prompt, generated responses per language, source messages) by id.

• Action
  Get conversation

  Get a conversation by id.

• Action
  Get message

  Get a message by id.

• Action
  Get Message Share Link

  Returns one message share link by id.

• Action
  Get user

  Get a user by id.

• Action
  List AI Prompts

  /prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.

• Action
  List conversations

  List all of the user's conversations (id and name only).

• Action
  List conversation users

  List users in a conversation.

• Action
  List folders

  List root folders.

• Action
  List messages

  List messages.

• Action
  List workspaces

  List workspaces the user can access.

• Action
  Send Direct Message to User(s)

  Send a Direct Message to specific User(s).

• Action
  Send Message to Conversation

  Send a Message to specific Conversation.

• Action
  Update Action Item

  Update an Action Item.

• Action
  Update folder

  Rename a folder.

• Trigger
  Shipment Updated

  Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.

• Action
  Add address

  Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.

• Action
  Add product

  Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.

• Action
  Add return shipment

  Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.

• Action
  Add tracking

  Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.

• Action
  Create a Shipment

  Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.

• Action
  Delete shipment

  Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.

• Action
  Find a Shipment

  Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.

• Action
  Get shipment

  Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.

• Action
  Get shipping rates

  Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.

• Action
  Get tracking

  Returns a single tracking record, including its courier, status, tracking number and tracking page link.

• Action
  List addresses

  Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.

• Action
  List couriers

  Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.

• Action
  List products

  Returns the products saved in your Easyship account, optionally filtered by SKU or category.

• Action
  Update shipment

  Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.