Integration
Connect Capsule CRM and SMSFactor
When New case fires in Capsule CRM, your agent runs Add Contact to List in SMSFactor, or New Campaign in SMSFactor to Add Task in Capsule CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Capsule CRM and SMSFactor to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Capsule CRM and SMSFactor can do together
From Capsule CRM to SMSFactor
When New case in Capsule CRM
then Add Contact to List in SMSFactor
When New opportunity in Capsule CRM
then Create Contact List in SMSFactor
From SMSFactor to Capsule CRM
When New Campaign in SMSFactor
then Add Task in Capsule CRM
When New Message in SMSFactor
then Create a new task for organization in Capsule CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Capsule CRM and SMSFactor
Triggers and actions 10 triggers · 81 actions
Trigger
List projectslist projects (cases/kases), surfacing new ones over time
Trigger
List taskslist tasks, surfacing new ones over time
Trigger
New casePolls for newly created cases in Capsule CRM.
Trigger
New opportunityPolls for newly created opportunities in Capsule CRM.
Trigger
New organizationPolls for newly created organizations in Capsule CRM.
Trigger
New personPolls for newly created people in Capsule CRM.
Trigger
New taskPolls for newly created tasks in Capsule CRM.
Trigger
New userPolls for newly created user accounts in Capsule CRM.
Action
Add additional party to opportunityadd an additional party to an opportunity
Action
Add TaskAdd a task in Capsule CRM, optionally linked to a party.
Action
Complete a taskMarks a task as completed in Capsule CRM.
Action
Create a caseCreates a new case (kase) in Capsule CRM, optionally linked to a party.
Action
Create a new task for organizationThis action creates a new task for the specified organization.
Action
Create an open case for organizationThis action creates a new open case for the specified organization.
Action
Create an open case for personThis action creates a new open case for the specified person.
Action
Create an organizationCreates a new organization party in Capsule CRM.
Action
Create a noteCreates a new note (entry) attached to a party, opportunity, or case in Capsule CRM.
Action
Create a personCreates a new person party in Capsule CRM.
Action
Create a tag for organizationThis action creates a new tag for the specified organization.
Action
Create a tag for personThis action creates a new tag for the specified person.
Action
Create entrycreate an activity entry
Action
Create opportunitycreate an opportunity
Action
Create partycreate a party (person or organization)
Action
Create projectcreate a project (case)
Action
Create tagcreate a tag for an entity type
Action
Delete a partyDeletes a party by id in Capsule CRM.
Action
Delete entrydelete an activity entry
Action
Delete opportunitydelete an opportunity
Action
Delete projectdelete a project
Action
Delete tagdelete a tag
Action
Delete taskdelete a task
Action
Get PartyGet a party (person or organization) in Capsule CRM, including its custom fields both raw and flattened by field-definition id.
Action
List additional parties for opportunitylist additional parties on an opportunity
Action
List casesLists cases (kases) in Capsule CRM.
Action
List deleted opportunitieslist deleted opportunities
Action
List deleted partieslist deleted parties
Action
List deleted projectslist deleted projects
Action
List employees of partylist people employed at an organization party
Action
List entries by datelist activity entries by date
Action
List entries for entitylist activity entries for a party/opportunity/project
Action
List opportunitiesLists sales opportunities in Capsule CRM.
Action
List opportunities by partylist opportunities for a party
Action
List partiesLists parties (people and organizations) in Capsule CRM.
Action
List projects associated with opportunitylist projects associated with an opportunity
Action
List projects by partylist projects for a party
Action
List tagslist tags for an entity type
Action
List teamslist teams
Action
List tracks for entitylist tracks for an entity
Action
List userslist users
Action
Remove additional party from opportunityremove an additional party from an opportunity
Action
Run filter queryrun a saved/ad-hoc filter query for an entity
Action
Search opportunitiessearch opportunities
Action
Search partiesSearches parties by a free-text query in Capsule CRM.
Action
Search projectssearch projects
Action
Show current userget the authenticated user
Action
Show entryretrieve an activity entry by ID
Action
Show opportunityretrieve an opportunity by ID
Action
Show projectretrieve a project by ID
Action
Show site configget account/site configuration
Action
Show tagretrieve a tag by ID
Action
Show taskretrieve a task by ID
Action
Show userretrieve a user by ID
Action
Update entryupdate an activity entry
Action
Update opportunityupdate an opportunity
Action
Update partyupdate a party
Action
Update projectupdate a project
Action
Update tagupdate a tag
Action
Update taskupdate a task
Action
Update userupdate a user
Action
Upload attachmentupload an attachment
Trigger
New CampaignTriggers when a new SMS campaign is sent through the API.
Trigger
New MessageTriggers when an SMS is sent or received on the account.
Action
Add Contact to ListAdds a contact to an existing contact list.
Action
Add to BlacklistAdds a phone number to the blacklist so it no longer receives SMS.
Action
Cancel Scheduled CampaignCancels a scheduled SMS campaign and returns the refunded credit balance.
Action
Create Contact ListCreates a contact list with its first contact and returns the new list id.
Action
Delete Contact ListDeletes a contact list.
Action
Get AccountReturns the SMSFactor account's profile and credit balance.
Action
Get CampaignReturns one SMS campaign with its status and delivery statistics.
Action
Get CreditsReturns the account's remaining SMS credits.
Action
List BlacklistLists the numbers on the account's blacklist.
Action
List Campaign RepliesLists the replies recipients sent back to a campaign.
Action
List CampaignsLists SMS campaigns sent through the API, with delivery statistics.
Action
List Campaign StopsLists the recipients who replied STOP to a campaign.
Action
List Contact ListsLists the account's contact lists.
Action
List Contacts in ListLists the contacts in one contact list.
Action
List MessagesLists sent and received SMS messages in a date range.
Action
List SendersLists the account's sender ID requests and their approval status.
Action
List SMS TemplatesLists the account's saved SMS templates.
Action
Remove ContactRemoves one contact from its contact list.
Action
Send SMSSends an SMS to one recipient and returns the campaign ticket and credits used.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Capsule CRM
Capsule CRM to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Capsule CRM to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Capsule CRM to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Capsule CRM to MailchimpMailchimp marketing automation and email platform.
Capsule CRM to StripeStripe is a payment processing platform for online businesses.
Capsule CRM to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into SMSFactor
HubSpot to SMSFactorHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to SMSFactorSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to SMSFactorSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to SMSFactorGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to SMSFactorGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to SMSFactorGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Capsule CRM and SMSFactor, answered
What can start an automation from Capsule CRM?
Any of Capsule CRM's 8 triggers in the catalog, including New case, New opportunity, New organization and New person. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SMSFactor when something happens in Capsule CRM?
Any of SMSFactor's 19 actions, including Create Contact List, Send SMS, Add Contact to List and Add to Blacklist. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SMSFactor to Capsule CRM?
Yes. When something happens in SMSFactor, your agent can act in Capsule CRM too. This page covers both directions: SMSFactor's triggers and Capsule CRM's actions are listed here as well.
Do I have to build a connector for Capsule CRM or SMSFactor?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Capsule CRM and SMSFactor without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.