--- title: "Connect Capsule CRM to Mailazy - APIANT.ai" description: "When \"New case\" fires in Capsule CRM, your agent runs \"Add contact to list\" in Mailazy." canonical: "https://apiant.ai/connect/capsule-crm-to-mailazy" --- # Connect Capsule CRM to Mailazy When **New case** fires in [Capsule CRM](https://apiant.ai/connections/capsule-crm), your agent runs **Add contact to list** in [Mailazy](https://apiant.ai/connections/mailazy). Describe the whole flow and it is built, tested on every scenario and kept running. Capsule CRM **8** triggers Capsule CRM **62** actions Mailazy **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Capsule CRM and Mailazy to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Capsule CRM holds the people and companies your team talks to, and Mailazy sends the transactional mail. Joining them means a person, organization, case or opportunity in Capsule CRM can create or update the matching Mailazy contact, put it on a list, or add an address to suppression, and the result can be written back as a note in Capsule CRM. Example flows ## What Capsule CRM can start in Mailazy - When **New case** in Capsule CRM then **Add contact to list** in Mailazy - When **New opportunity** in Capsule CRM then **Find contact by email** in Mailazy Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Capsule CRM and Mailazy ## Triggers and actions 8 triggers · 74 actions - Trigger **List projects** list projects (cases/kases), surfacing new ones over time - Trigger **List tasks** list tasks, surfacing new ones over time - Trigger **New case** Polls for newly created cases in Capsule CRM. - Trigger **New opportunity** Polls for newly created opportunities in Capsule CRM. - Trigger **New organization** Polls for newly created organizations in Capsule CRM. - Trigger **New person** Polls for newly created people in Capsule CRM. - Trigger **New task** Polls for newly created tasks in Capsule CRM. - Trigger **New user** Polls for newly created user accounts in Capsule CRM. - Action **Add additional party to opportunity** add an additional party to an opportunity - Action **Add Task** Add a task in Capsule CRM, optionally linked to a party. - Action **Complete a task** Marks a task as completed in Capsule CRM. - Action **Create a case** Creates a new case (kase) in Capsule CRM, optionally linked to a party. - Action **Create a new task for organization** This action creates a new task for the specified organization. - Action **Create an open case for organization** This action creates a new open case for the specified organization. - Action **Create an open case for person** This action creates a new open case for the specified person. - Action **Create an organization** Creates a new organization party in Capsule CRM. - Action **Create a note** Creates a new note (entry) attached to a party, opportunity, or case in Capsule CRM. - Action **Create a person** Creates a new person party in Capsule CRM. - Action **Create a tag for organization** This action creates a new tag for the specified organization. - Action **Create a tag for person** This action creates a new tag for the specified person. - Action **Create entry** create an activity entry - Action **Create opportunity** create an opportunity - Action **Create party** create a party (person or organization) - Action **Create project** create a project (case) - Action **Create tag** create a tag for an entity type - Action **Delete a party** Deletes a party by id in Capsule CRM. - Action **Delete entry** delete an activity entry - Action **Delete opportunity** delete an opportunity - Action **Delete project** delete a project - Action **Delete tag** delete a tag - Action **Delete task** delete a task - Action **Get Party** Get a party (person or organization) in Capsule CRM, including its custom fields both raw and flattened by field-definition id. - Action **List additional parties for opportunity** list additional parties on an opportunity - Action **List cases** Lists cases (kases) in Capsule CRM. - Action **List deleted opportunities** list deleted opportunities - Action **List deleted parties** list deleted parties - Action **List deleted projects** list deleted projects - Action **List employees of party** list people employed at an organization party - Action **List entries by date** list activity entries by date - Action **List entries for entity** list activity entries for a party/opportunity/project - Action **List opportunities** Lists sales opportunities in Capsule CRM. - Action **List opportunities by party** list opportunities for a party - Action **List parties** Lists parties (people and organizations) in Capsule CRM. - Action **List projects associated with opportunity** list projects associated with an opportunity - Action **List projects by party** list projects for a party - Action **List tags** list tags for an entity type - Action **List teams** list teams - Action **List tracks for entity** list tracks for an entity - Action **List users** list users - Action **Remove additional party from opportunity** remove an additional party from an opportunity - Action **Run filter query** run a saved/ad-hoc filter query for an entity - Action **Search opportunities** search opportunities - Action **Search parties** Searches parties by a free-text query in Capsule CRM. - Action **Search projects** search projects - Action **Show current user** get the authenticated user - Action **Show entry** retrieve an activity entry by ID - Action **Show opportunity** retrieve an opportunity by ID - Action **Show project** retrieve a project by ID - Action **Show site config** get account/site configuration - Action **Show tag** retrieve a tag by ID - Action **Show task** retrieve a task by ID - Action **Show user** retrieve a user by ID - Action **Update entry** update an activity entry - Action **Update opportunity** update an opportunity - Action **Update party** update a party - Action **Update project** update a project - Action **Update tag** update a tag - Action **Update task** update a task - Action **Update user** update a user - Action **Upload attachment** upload an attachment - Action **Add contact** Creates a contact in Mailazy, optionally adding it to one or more lists right away. - Action **Add contact to list** Adds a contact to a Mailazy list by contact id or email, which schedules that list's automation emails. - Action **Add list** Creates a new contact list in your Mailazy product. - Action **Add suppression** Adds an email address to the product's suppression list so no more email is sent to it. Re-adding an address already suppressed returns the existing entry. - Action **Add tag** Creates a new tag in your Mailazy product. Tag names are unique, ignoring case. - Action **Delete contact** Deletes a contact from your Mailazy product. - Action **Find contact by email** Finds a Mailazy contact by its email address and returns the contact record. - Action **Get contact** Returns a single Mailazy contact by its ID, including email, name and metadata. - Action **List contacts** Returns contacts in your Mailazy product, optionally filtered and sorted by created date. - Action **List lists** Returns all contact lists in your Mailazy product. - Action **Remove contact from list** Removes a contact from a list and cancels any pending sends for that list. - Action **Update contact** Updates a Mailazy contact's name and merges new values into its metadata. ## Each app on its own - [ **Capsule CRM** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connections/capsule-crm) - [ **Mailazy** Mailazy is an email service provider focused exclusively on transactional email delivery.](https://apiant.ai/connections/mailazy) Reviews ## What our customers say ## More from Capsule CRM - [ **Capsule CRM to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/capsule-crm-to-hubspot) - [ **Capsule CRM to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/capsule-crm-to-salesforce) - [ **Capsule CRM to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/capsule-crm-to-gmail) - [ **Capsule CRM to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/capsule-crm-to-mailchimp) - [ **Capsule CRM to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/capsule-crm-to-stripe) - [ **Capsule CRM to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/capsule-crm-to-shopify) ## More into Mailazy - [ **OpenAI to Mailazy** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-mailazy) - [ **PagerDuty to Mailazy** PagerDuty is an incident management and on-call alerting platform.](https://apiant.ai/connect/pagerduty-to-mailazy) - [ **HubSpot to Mailazy** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mailazy) - [ **Salesforce to Mailazy** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mailazy) - [ **Slack to Mailazy** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mailazy) - [ **Google Sheets to Mailazy** Google Sheets](https://apiant.ai/connect/google-sheets-to-mailazy) Questions ## Capsule CRM and Mailazy, answered ### ### Can a new contact in Capsule CRM be checked against Mailazy before it is created? Yes. The agent can look up the email with Find contact by email in Mailazy and only use Add contact when nothing comes back, so you avoid duplicate records. It tests every scenario, including the case where the contact already exists. ### ### Can Mailazy events start a workflow in Capsule CRM? No, Mailazy offers actions only, so every workflow here starts from a Capsule CRM trigger such as a new person, organization, case or opportunity. From there the agent can run Mailazy actions and write results back into Capsule CRM. ### ### What can start an automation from Capsule CRM? Any of Capsule CRM's 8 triggers in the catalog, including New case, New opportunity, New organization and New person. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Mailazy when something happens in Capsule CRM? Any of Mailazy's 12 actions, including Add contact to list, Add list, Add suppression and Add tag. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Mailazy to Capsule CRM? Mailazy has no triggers in the catalog today, so automations start in Capsule CRM. If you need the other direction, ask: your agent reads Mailazy's API documentation and adds it. ### ### Do I have to build a connector for Capsule CRM or Mailazy? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Capsule CRM and Mailazy without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.