--- title: "Connect Capsule CRM and inFlow Inventory - APIANT.ai" description: "When \"New case\" fires in Capsule CRM, your agent runs \"Create a Sales Order\" in inFlow Inventory." canonical: "https://apiant.ai/connect/capsule-crm-to-inflow-inventory" --- # Connect Capsule CRM and inFlow Inventory When **New case** fires in [Capsule CRM](https://apiant.ai/connections/capsule-crm), your agent runs **Create a Sales Order** in [inFlow Inventory](https://apiant.ai/connections/inflow-inventory), or **New or Updated Customer** in inFlow Inventory to **Add Task** in Capsule CRM. Describe the whole flow and it is built, tested on every scenario and kept running. Capsule CRM **8** triggers Capsule CRM **62** actions inFlow Inventory **10** triggers inFlow Inventory **68** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Capsule CRM and inFlow Inventory to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Capsule CRM and inFlow Inventory can do together ### From Capsule CRM to inFlow Inventory - When **New case** in Capsule CRM then **Create a Sales Order** in inFlow Inventory - When **New opportunity** in Capsule CRM then **Create Customer** in inFlow Inventory ### From inFlow Inventory to Capsule CRM - When **New or Updated Customer** in inFlow Inventory then **Add Task** in Capsule CRM - When **New or Updated Manufacturing Order** in inFlow Inventory then **Create a new task for organization** in Capsule CRM Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Capsule CRM and inFlow Inventory ## Triggers and actions 18 triggers · 130 actions - Trigger **List projects** list projects (cases/kases), surfacing new ones over time - Trigger **List tasks** list tasks, surfacing new ones over time - Trigger **New case** Polls for newly created cases in Capsule CRM. - Trigger **New opportunity** Polls for newly created opportunities in Capsule CRM. - Trigger **New organization** Polls for newly created organizations in Capsule CRM. - Trigger **New person** Polls for newly created people in Capsule CRM. - Trigger **New task** Polls for newly created tasks in Capsule CRM. - Trigger **New user** Polls for newly created user accounts in Capsule CRM. - Action **Add additional party to opportunity** add an additional party to an opportunity - Action **Add Task** Add a task in Capsule CRM, optionally linked to a party. - Action **Complete a task** Marks a task as completed in Capsule CRM. - Action **Create a case** Creates a new case (kase) in Capsule CRM, optionally linked to a party. - Action **Create a new task for organization** This action creates a new task for the specified organization. - Action **Create an open case for organization** This action creates a new open case for the specified organization. - Action **Create an open case for person** This action creates a new open case for the specified person. - Action **Create an organization** Creates a new organization party in Capsule CRM. - Action **Create a note** Creates a new note (entry) attached to a party, opportunity, or case in Capsule CRM. - Action **Create a person** Creates a new person party in Capsule CRM. - Action **Create a tag for organization** This action creates a new tag for the specified organization. - Action **Create a tag for person** This action creates a new tag for the specified person. - Action **Create entry** create an activity entry - Action **Create opportunity** create an opportunity - Action **Create party** create a party (person or organization) - Action **Create project** create a project (case) - Action **Create tag** create a tag for an entity type - Action **Delete a party** Deletes a party by id in Capsule CRM. - Action **Delete entry** delete an activity entry - Action **Delete opportunity** delete an opportunity - Action **Delete project** delete a project - Action **Delete tag** delete a tag - Action **Delete task** delete a task - Action **Get Party** Get a party (person or organization) in Capsule CRM, including its custom fields both raw and flattened by field-definition id. - Action **List additional parties for opportunity** list additional parties on an opportunity - Action **List cases** Lists cases (kases) in Capsule CRM. - Action **List deleted opportunities** list deleted opportunities - Action **List deleted parties** list deleted parties - Action **List deleted projects** list deleted projects - Action **List employees of party** list people employed at an organization party - Action **List entries by date** list activity entries by date - Action **List entries for entity** list activity entries for a party/opportunity/project - Action **List opportunities** Lists sales opportunities in Capsule CRM. - Action **List opportunities by party** list opportunities for a party - Action **List parties** Lists parties (people and organizations) in Capsule CRM. - Action **List projects associated with opportunity** list projects associated with an opportunity - Action **List projects by party** list projects for a party - Action **List tags** list tags for an entity type - Action **List teams** list teams - Action **List tracks for entity** list tracks for an entity - Action **List users** list users - Action **Remove additional party from opportunity** remove an additional party from an opportunity - Action **Run filter query** run a saved/ad-hoc filter query for an entity - Action **Search opportunities** search opportunities - Action **Search parties** Searches parties by a free-text query in Capsule CRM. - Action **Search projects** search projects - Action **Show current user** get the authenticated user - Action **Show entry** retrieve an activity entry by ID - Action **Show opportunity** retrieve an opportunity by ID - Action **Show project** retrieve a project by ID - Action **Show site config** get account/site configuration - Action **Show tag** retrieve a tag by ID - Action **Show task** retrieve a task by ID - Action **Show user** retrieve a user by ID - Action **Update entry** update an activity entry - Action **Update opportunity** update an opportunity - Action **Update party** update a party - Action **Update project** update a project - Action **Update tag** update a tag - Action **Update task** update a task - Action **Update user** update a user - Action **Upload attachment** upload an attachment - Trigger **New or Updated Customer** Triggers when a customer is created or updated. - Trigger **New or Updated Manufacturing Order** Triggers when a manufacturing order is created or updated. - Trigger **New or Updated Purchase Order** Triggers when a purchase order is created or updated. - Trigger **New or Updated Purchase Quote** Triggers when a purchase quote is created or updated. - Trigger **New or Updated Sales Order** Triggers when a sales order is created or updated. - Trigger **New or Updated Sales Quote** Triggers when a sales quote is created or updated. - Trigger **New or Updated Stock Adjustment** Triggers when a stock adjustment is created or updated. - Trigger **New or Updated Stock Count** Triggers when a stock count is created or updated. - Trigger **New or Updated Stock Transfer** Triggers when a stock transfer is created or updated. - Trigger **New or Updated Vendor** Triggers when a vendor is created or updated. - Action **Approve Purchase Order** Approves an existing purchase order in inFlow, the same as clicking Approve in the inFlow app, and returns the updated purchase order. - Action **Convert Purchase Quote to Purchase Order** Converts a purchase quote into a purchase order, the same as the Convert to order action in inFlow. - Action **Convert Sales Quote to Sales Order** Converts an inFlow sales quote into a sales order, the same as the Convert to order action in inFlow. - Action **Create a Product** Creates a new product in inFlow Inventory. - Action **Create a Sales Order** Creates a new sales order (or sales quote) in inFlow for a customer, with optional product lines, addresses and custom fields. - Action **Create a Stock Adjustment** Creates a stock adjustment - Action **Create a Stock Count** Creates a stock count - Action **Create a Stock Count Sheet** Creates a new stock count sheet. - Action **Create a Stock Transfer** Creates a stock transfer - Action **Create a Vendor** Creates a vendor - Action **Create Customer** Creates a customer - Action **Create Manufacturing Order** Creates a new manufacturing order - Action **Create Purchase Order** Creates a purchase order - Action **Find a Adjustment Reason** Finds adjustment reasons in inFlow Inventory by name. - Action **Find a Category** Finds categories whose name contains the text you enter and returns the first match plus every match. - Action **Find a Count Sheet** Looks up an inFlow count sheet by its ID. - Action **Find a Custom Document** Finds inFlow records of the document type you choose (customers, vendors, products, sales orders, purchase orders and more) whose chosen field matches a value. Returns the first match plus every match on the first page. - Action **Find a Customer** Returns the inFlow customers that match the given criteria (name, email, phone, address and more). - Action **Find a Location** Returns up to 100 inFlow locations whose name contains the given text. - Action **Find a Manufacturing Order** Finds manufacturing orders in inFlow by order number, status, dates, location or assignee. Returns every match plus the first matching order. - Action **Find a Payment Term** Finds payment terms in inFlow whose name contains the given text. - Action **Find a Pricing Scheme** Returns the pricing schemes whose name contains the specified text. - Action **Find a Product** Returns up to 100 inFlow products matching the name, barcode, description, smart search text or other filters supplied. - Action **Find a Purchase Order** Finds purchase orders by order number or other filters and returns the matches. - Action **Find a Sales Order** Search for the details of a sales order by a Sales Order ID or Sales Order Number. - Action **Find a Stock Adjustment** Search for the details of a Stock Adjustment by a Stock Adjustment ID or Stock Adjustment Number. - Action **Find a Stock Count** Search for the details of a Stock Count by a Stock Count ID or Stock Count Number. - Action **Find a Stockroom Scan** Finds stockroom scans by scan number. inFlow has deprecated this endpoint; newer scans are recorded as stock adjustments. - Action **Find a Stock Transfer** Search for the details of a Stock Transfer by a Stock Transfer ID or Stock Transfer Number. - Action **Find a Taxing Scheme** Search for the details of a taxing scheme by Name. - Action **Find a Vendor** Finds inFlow vendors matching name, contact, email, phone, address or other filters, returning the first match and the full list. - Action **Find or Create a Customer Document** Finds a customer whose name exactly matches the given name; if none exists, creates one with the supplied details. Returns the customer record either way. - Action **Find or Create a Manufacturing Order Document** Searches for a manufacturing order document by document type. - Action **Find or Create a Product** Returns the product with exactly the given name, creating it first if no such product exists. - Action **Find or Create a Purchase Order Document** Searches for a purchase order document by document type. - Action **Find or Create a Sales Order Document** Looks up a sales order by its order number and returns it; if no order has that number, creates a new sales order with it. - Action **Find or Create a Stock Adjustment Document** Searches for a stock adjustment document by document type. - Action **Find or Create a Stock Count Document** Searches for a stock count document by document type. - Action **Find or Create a Stock Transfer Document** Searches for a stock transfer document by document type. - Action **Find or Create a Vendor** Searches for a vendor by ID or name and creates a new vendor if it doesn't exist. - Action **Find or Create a Vendor Document** Searches for a vendor document by document type. - Action **Find or Create Customer** Finds a customer by exact name; if none exists, creates one with the supplied details. - Action **Find or Create Customer by Email** Looks up an inFlow customer by exact email address and returns it; if none exists, creates a new customer with that email. - Action **Find or Create Vendor by Email** Searches for a vendor by Email and/or name and creates a new vendor if it doesn't exist. - Action **Fulfill Purchase Order** Marks every line of a purchase order as received and adds the corresponding stock, the same as the Fulfill button in inFlow. - Action **Fulfill Sales Order** Quick-fulfills a sales order in one step. - Action **Invoice Sales Order** Quick-invoices a sales order. - Action **List Customers** Returns all customers in the inFlow account, with pagination. - Action **List Locations** Lists the locations (warehouses, stores) in your inFlow account. - Action **List Manufacturing Orders** Lists manufacturing orders in inFlow, optionally filtered by number, status, dates, location or assignee. Returns up to 100 orders. - Action **List Products** Lists products in inFlow, optionally filtered by name, description, barcode, type, category, lot tracking, modification date or a smart search. Returns up to 100 products. - Action **List Purchase Orders** Returns all purchase orders, with pagination. - Action **List Sales Orders** Returns all sales orders, with pagination. - Action **List Stock Counts** Returns all stock counts, with pagination. - Action **List Vendors** Returns all vendors in the inFlow account, with pagination. - Action **Pay Sales Order** Marks an inFlow sales order as paid, the same as the Mark paid button in inFlow. - Action **Ship Sales Order** Marks a sales order as quick-shipped (final fulfillment step). - Action **Update a Manufacturing Order** Updates an existing manufacturing order by ID. Only the fields you fill in are changed. - Action **Update a Product** Updates a product given their ID. - Action **Update a Purchase Order** Updates an existing purchase order in inFlow by ID. Only the fields you fill in are changed. - Action **Update a Sales Order** Updates a sales order given their ID. - Action **Update a Stock Adjustment** Updates a stock adjustment given their ID. - Action **Update a Stock Count** Updates a stock count given their ID. - Action **Update a Stock Count Sheet** Updates a stock count sheet. - Action **Update a Stockroom Scan** Updates a stockroom scan in inFlow. inFlow marks this endpoint deprecated; new scans are stored as stock adjustments. - Action **Update a Stock Transfer** Updates a stock transfer given their ID. - Action **Update Customer** Updates a customer given their ID. - Action **Update Vendor** Updates an existing vendor by ID. Fields left blank keep their current values. ## Each app on its own - [ **Capsule CRM** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connections/capsule-crm) - [ **inFlow Inventory** inFlow Inventory is an inventory and order management system for businesses that outgrow spreadsheets.](https://apiant.ai/connections/inflow-inventory) Reviews ## What our customers say ## More from Capsule CRM - [ **Capsule CRM to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/capsule-crm-to-hubspot) - [ **Capsule CRM to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/capsule-crm-to-salesforce) - [ **Capsule CRM to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/capsule-crm-to-gmail) - [ **Capsule CRM to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/capsule-crm-to-mailchimp) - [ **Capsule CRM to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/capsule-crm-to-stripe) - [ **Capsule CRM to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/capsule-crm-to-shopify) ## More into inFlow Inventory - [ **HubSpot to inFlow Inventory** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-inflow-inventory) - [ **Google Sheets to inFlow Inventory** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-inflow-inventory) - [ **Gmail to inFlow Inventory** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-inflow-inventory) - [ **Google Calendar to inFlow Inventory** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-inflow-inventory) - [ **Google Drive to inFlow Inventory** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-inflow-inventory) - [ **ActiveCampaign to inFlow Inventory** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-inflow-inventory) Questions ## Capsule CRM and inFlow Inventory, answered ### ### What can start an automation from Capsule CRM? Any of Capsule CRM's 8 triggers in the catalog, including New case, New opportunity, New organization and New person. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in inFlow Inventory when something happens in Capsule CRM? Any of inFlow Inventory's 68 actions, including Create a Product, Create a Sales Order, Create a Stock Adjustment and Create a Stock Count. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from inFlow Inventory to Capsule CRM? Yes. When something happens in inFlow Inventory, your agent can act in Capsule CRM too. This page covers both directions: inFlow Inventory's triggers and Capsule CRM's actions are listed here as well. ### ### Do I have to build a connector for Capsule CRM or inFlow Inventory? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Capsule CRM and inFlow Inventory without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.