Integration
Connect Capsule CRM and Commerce Tools
When New case fires in Capsule CRM, your agent runs Add customer in Commerce Tools, or New customer in Commerce Tools to Add Task in Capsule CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Capsule CRM and Commerce Tools to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Capsule CRM and Commerce Tools can do together
From Capsule CRM to Commerce Tools
When New case in Capsule CRM
then Add customer in Commerce Tools
When New opportunity in Capsule CRM
then Add order from cart in Commerce Tools
From Commerce Tools to Capsule CRM
When New customer in Commerce Tools
then Add Task in Capsule CRM
When New order in Commerce Tools
then Create a new task for organization in Capsule CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Capsule CRM and Commerce Tools
Triggers and actions 10 triggers · 83 actions
Trigger
List projectslist projects (cases/kases), surfacing new ones over time
Trigger
List taskslist tasks, surfacing new ones over time
Trigger
New casePolls for newly created cases in Capsule CRM.
Trigger
New opportunityPolls for newly created opportunities in Capsule CRM.
Trigger
New organizationPolls for newly created organizations in Capsule CRM.
Trigger
New personPolls for newly created people in Capsule CRM.
Trigger
New taskPolls for newly created tasks in Capsule CRM.
Trigger
New userPolls for newly created user accounts in Capsule CRM.
Action
Add additional party to opportunityadd an additional party to an opportunity
Action
Add TaskAdd a task in Capsule CRM, optionally linked to a party.
Action
Complete a taskMarks a task as completed in Capsule CRM.
Action
Create a caseCreates a new case (kase) in Capsule CRM, optionally linked to a party.
Action
Create a new task for organizationThis action creates a new task for the specified organization.
Action
Create an open case for organizationThis action creates a new open case for the specified organization.
Action
Create an open case for personThis action creates a new open case for the specified person.
Action
Create an organizationCreates a new organization party in Capsule CRM.
Action
Create a noteCreates a new note (entry) attached to a party, opportunity, or case in Capsule CRM.
Action
Create a personCreates a new person party in Capsule CRM.
Action
Create a tag for organizationThis action creates a new tag for the specified organization.
Action
Create a tag for personThis action creates a new tag for the specified person.
Action
Create entrycreate an activity entry
Action
Create opportunitycreate an opportunity
Action
Create partycreate a party (person or organization)
Action
Create projectcreate a project (case)
Action
Create tagcreate a tag for an entity type
Action
Delete a partyDeletes a party by id in Capsule CRM.
Action
Delete entrydelete an activity entry
Action
Delete opportunitydelete an opportunity
Action
Delete projectdelete a project
Action
Delete tagdelete a tag
Action
Delete taskdelete a task
Action
Get PartyGet a party (person or organization) in Capsule CRM, including its custom fields both raw and flattened by field-definition id.
Action
List additional parties for opportunitylist additional parties on an opportunity
Action
List casesLists cases (kases) in Capsule CRM.
Action
List deleted opportunitieslist deleted opportunities
Action
List deleted partieslist deleted parties
Action
List deleted projectslist deleted projects
Action
List employees of partylist people employed at an organization party
Action
List entries by datelist activity entries by date
Action
List entries for entitylist activity entries for a party/opportunity/project
Action
List opportunitiesLists sales opportunities in Capsule CRM.
Action
List opportunities by partylist opportunities for a party
Action
List partiesLists parties (people and organizations) in Capsule CRM.
Action
List projects associated with opportunitylist projects associated with an opportunity
Action
List projects by partylist projects for a party
Action
List tagslist tags for an entity type
Action
List teamslist teams
Action
List tracks for entitylist tracks for an entity
Action
List userslist users
Action
Remove additional party from opportunityremove an additional party from an opportunity
Action
Run filter queryrun a saved/ad-hoc filter query for an entity
Action
Search opportunitiessearch opportunities
Action
Search partiesSearches parties by a free-text query in Capsule CRM.
Action
Search projectssearch projects
Action
Show current userget the authenticated user
Action
Show entryretrieve an activity entry by ID
Action
Show opportunityretrieve an opportunity by ID
Action
Show projectretrieve a project by ID
Action
Show site configget account/site configuration
Action
Show tagretrieve a tag by ID
Action
Show taskretrieve a task by ID
Action
Show userretrieve a user by ID
Action
Update entryupdate an activity entry
Action
Update opportunityupdate an opportunity
Action
Update partyupdate a party
Action
Update projectupdate a project
Action
Update tagupdate a tag
Action
Update taskupdate a task
Action
Update userupdate a user
Action
Upload attachmentupload an attachment
Trigger
New customerTriggers when a new customer is created in your commercetools project.
Trigger
New orderTriggers when a new order is created in the commercetools project.
Action
Add cartCreates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes.
Action
Add categoryCreates a category in your commercetools project for organizing products.
Action
Add customerCreates a customer in your commercetools project and returns the new customer record.
Action
Add order from cartCreates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states.
Action
Add productCreates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes.
Action
Delete customerDeletes a customer, optionally erasing all of their related personal data. Returns the deleted customer.
Action
Delete productDeletes a product from the catalog and returns the product as it was when deleted.
Action
Find categoriesFinds categories in your commercetools project that match a filter, such as a key, slug or name.
Action
Find customersFinds customers matching a filter condition, such as an email address or last name.
Action
Find inventory entriesReturns the inventory entries (stock quantities per SKU and supply channel) that match a filter.
Action
Find ordersFinds orders in the commercetools project that match a filter condition.
Action
Find productsFinds products in your commercetools project that match a filter condition, such as a product key or name.
Action
Get cartReturns a cart by its id, including its line items, totals, addresses and state.
Action
Get customerReturns a single customer by its id, including addresses and custom fields.
Action
Get orderReturns an order by its id, including line items, totals, state and custom fields.
Action
Get productReturns a product by its id, including its current and staged data, variants and prices.
Action
Update cartUpdates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart.
Action
Update customerApplies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer.
Action
Update inventory entryUpdates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry.
Action
Update orderUpdates an order by applying one or more update actions, such as changing its order, shipment or payment state.
Action
Update productUpdates a product by applying one or more update actions, and returns the updated product.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Capsule CRM and Commerce Tools, answered
What can start an automation from Capsule CRM?
Any of Capsule CRM's 8 triggers in the catalog, including New case, New opportunity, New organization and New person. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Commerce Tools when something happens in Capsule CRM?
Any of Commerce Tools's 21 actions, including Update cart, Update customer, Update inventory entry and Update order. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Commerce Tools to Capsule CRM?
Yes. When something happens in Commerce Tools, your agent can act in Capsule CRM too. This page covers both directions: Commerce Tools's triggers and Capsule CRM's actions are listed here as well.
Do I have to build a connector for Capsule CRM or Commerce Tools?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Capsule CRM and Commerce Tools without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.