--- title: "Connect CallRail to Relevance AI - APIANT.ai" description: "When \"Outbound Call Completed\" fires in CallRail, your agent runs \"Message Agent\" in Relevance AI." canonical: "https://apiant.ai/connect/callrail-to-relevance-ai" --- # Connect CallRail to Relevance AI When **Outbound Call Completed** fires in [CallRail](https://apiant.ai/connections/callrail), your agent runs **Message Agent** in [Relevance AI](https://apiant.ai/connections/relevance-ai). Describe the whole flow and it is built, tested on every scenario and kept running. CallRail **5** triggers Relevance AI **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want CallRail and Relevance AI to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What CallRail can start in Relevance AI - When **Outbound Call Completed** in CallRail then **Message Agent** in Relevance AI - When **SMS Received** in CallRail then **Message Workforce** in Relevance AI Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with CallRail and Relevance AI ## Triggers and actions 5 triggers · 6 actions - Trigger **Form Captured** Triggers when a form is captured. - Trigger **Outbound Call Completed** Triggers after an outbound phone call has been completed and its recording and transcription have been completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires. - Trigger **Phone Call Started** Triggers when an inbound phone call is started. - Trigger **SMS Received** Triggers when an SMS message is received. - Trigger **SMS Sent** Triggers when an SMS message is sent. - Action **Get Task** Get a single task (conversation thread) by ID for an agent, including status and messages. - Action **List Agents** List all agents in the Relevance AI project (paginated). - Action **List Tasks** List tasks (conversation threads) for an agent, paginated/sortable/filterable by status. - Action **Message Agent** Sends a message to an Agent. Doesn't wait for a response. - Action **Message Workforce** Sends a message to a Workforce. Doesn't wait for a response. - Action **Run Tool** Execute a Tool in Relevance AI. Waits for a response for up to 60 seconds. ## Each app on its own - [ **CallRail** CallRail is an analytics platform designed for those who rely on quality calls and inbound leads to measure...](https://apiant.ai/connections/callrail) - [ **Relevance AI** Relevance AI is the home of the AI Workforce. Build and deploy AI Apps and Agents to solve complex tasks.](https://apiant.ai/connections/relevance-ai) Reviews ## What our customers say ## More from CallRail - [ **CallRail to Vercel** Vercel is a platform for building, deploying, and scaling fast, modern web applications effortlessly.](https://apiant.ai/connect/callrail-to-vercel) - [ **CallRail to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/callrail-to-hubspot) - [ **CallRail to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/callrail-to-salesforce) - [ **CallRail to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/callrail-to-slack) - [ **CallRail to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/callrail-to-google-sheets) - [ **CallRail to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/callrail-to-gmail) ## More into Relevance AI - [ **HubSpot to Relevance AI** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-relevance-ai) - [ **Salesforce to Relevance AI** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-relevance-ai) - [ **Slack to Relevance AI** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-relevance-ai) - [ **Google Sheets to Relevance AI** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-relevance-ai) - [ **Gmail to Relevance AI** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-relevance-ai) - [ **Google Calendar to Relevance AI** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-relevance-ai) Questions ## CallRail and Relevance AI, answered ### ### What can start an automation from CallRail? Any of CallRail's 5 triggers in the catalog, including Outbound Call Completed, SMS Received, Form Captured and Phone Call Started. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Relevance AI when something happens in CallRail? Any of Relevance AI's 6 actions, including Get Task, List Agents, List Tasks and Message Agent. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Relevance AI to CallRail? Relevance AI has no triggers in the catalog today, so automations start in CallRail. If you need the other direction, ask: your agent reads Relevance AI's API documentation and adds it. ### ### Do I have to build a connector for CallRail or Relevance AI? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use CallRail and Relevance AI without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in Relevance AI once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.